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Fairfield Inn & Suites Orange Beach
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Reviews (422)
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All reviewsgolf cart shuttleshuttle serviceprivate boardwalkdollar generalwithin walking distancethe breakfast areahot breakfastbalcony roomfront desk staffwould stay here againhotel staffbed was very comfortableshort drivegulf shoressleeper sofahot tuboff season
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Reviewed 3 June 2014

We found this hotel to meet all our needs. The rooms were spacious and very clean, the bed was comfortable and the breakfast was delicious with many choices. The staff, both morning and evening, were friendly and helpful. It is centrally located with a view of a beautiful lake. It is quiet being one block off the main drag but still close to the beach. We will definitely stay here on return visits.

  • Stayed: May 2014, travelled with friends
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3  Thank Mississippigal43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

I stayed in this hotel for business. It is located about a block and 1/2 from the beach. It has many stores nearby where you can grab food and drink to take back to the room. The rooms have microwaves and refrigerators.

The staff is very service oriented and provide you with great local suggestions. They also go the extra mile to make sure your needs as a guest are met.

The rooms are very large and well laid out. You definitely do not feel like you are staying in a mid-range hotel.

Restaurants are also within walking distance.

  • Stayed: April 2014, travelled on business
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1  Thank PaulEBNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

While beds were clean, bathroom was not. Also, toilet continually stopped up. We had to call for a plunger several times & even the maintenance man came but it continually stopped up. Had to clean the toilet seat myself. Breakfast was average.

Stayed: May 2014, travelled with family
Thank A B T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this reviewResponded 2 June 2014

Dear ABT Traveler,
Thank you for taking the time to review our hotel. We regret you had an unpleasant experience while staying with us. I have gone over your comments with our Executive Housekeeper and Chief Engineer. Last month, we had a similar situation with a stopped up commode, so we called our local plumber. He came and serviced the room only to find a discarded empty capri sun kids drink down the toilet. How did it even flush? Kids will do unbelievable things if left alone in a bathroom. Unfortunately, we don’t know about situations like this until the next guest report them. I apologize for your inconvenience. Our complimentary breakfast is a Marriott standard. We offer many different items and most recently started including gluten free items. We regret the items served were not to your liking. We are hoping Marriott will update the variety in the upcoming months, but for now, we must adhere to the required items. Thank you again for bringing these comments to our attention. We can only hope you will give us another chance and stay with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Having stayed here several times in the past I can tell you this is a very nice Hotel to stay in in Orange Beach Alabama. This is not a Beach Hotel, but it does have beach access and the hotel makes it easy to get there...two minute golf cart ride. I have never been to the beach, always here on business, but I can tell you how nice the staff is....real nice! The rooms are always clean and fresh, and the décor is very nice. Plenty of places to walk to for shopping, eating or just hanging out.; Highly Recommend this Hotel.

Room Tip: Try to stay on lower floors....the hot water get less and less as you go up, but not a real problem
  • Stayed: May 2014, travelled on business
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2  Thank dosbama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

We live just an hour away, but made a last minute decision to try and stay at the beach for one night over Memorial Day Weekend. We were surprised to find a room still available, and at a very reasonable rate. When we checked in, the front desk staff was very friendly, and efficient. We found our room to be roomy and clean. The beds were very comfortable, with nice linens. We spent a good bit of time at the pool, and it was also clean, with plenty of nice deck chairs to lounge in. The hot breakfast was very good, and the hostesses kept the supply replenished. Although we didn't take advantage of this, I was impressed to see that the hotel offers a shuttle to the beach for their guests. Overall this was a great experience, and I would definitely stay here again, as well as recommend it to friends and family.

Room Tip: We stayed on the south side, and although the hotel is across the street from the Gulf, we still had an excellent view.
  • Stayed: May 2014, travelled with family
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2  Thank cropnmom70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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