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“Many very good parts and few so-s0”

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Holiday Inn Express Orange Beach
Ranked #7 of 19 Hotels in Orange Beach
Reviewed 11 July 2012

The hotel is clean and the staff is very friendly. While the room was quiet as far as outside noise, the air conditioner roared to life and woke us up several times. I understand this is not the Ritz, nor do I rate it as if it were. It is a solid place to stay---the pool was clean, the breakfast area is ok with many selections (pretty much stuck with the fresh fruit and cereals....not big on ultra processed stuff. However, the automatic pancake maker was kinda' neat and the pancakes were ok. If I was in the area and needed a place to stay for a night or so (we rented a condo after we stayed here), I'd stay here again. The bed was very comfortable but the A/C noise was bothersome. Big plus is the hotel staff...they could not have been nicer.

  • Stayed: July 2012, travelled as a couple
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2  Thank 1NCfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

Thank you for your honest review. We apologize for any inconveniences experienced during your stay due to a noisy air conditioner. Guest reviews allow us to see areas where we excel and areas that we may improve upon. We hope to see you guys again soon and look forward to the opportunity to be of service.

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511 - 517 of 690 reviews

Reviewed 10 July 2012

Just got back home last night after a stay from July 7-9, 2012. This is probably one of the smallest places on the beach but that's what really makes it. I travelled with 2 children ages 9 and 14. We had a great time. The purpose of the trip was to relax and we met that goal. This is my first time at this hotel. The room we had was a standard HIE 2 queen bedroom. The view was of the side parking lot but you could see the beach from it. I wasn't there to spend my time in the room though. The lobby was small and cozy. The breakfast in the morning was great. I like the new addition of the pancake maker. They have a small store that sells snacks. They also have a nice fitness room. Free wifi. We did have some housekeeping challenges but they didn't ruin our trip because management made sure the problems were addressed immediately. The front desk day staff is awesome. They respond quickly to all requests. The pool is phenomenal. It overlooks the beach and looks just like the pictures. The pool bar has alcoholic and non alcoholic beverages and hot dogs, chips and nachos. It was so convienent both in location and that it is a room charge. The gentleman that makes the drinks does a fabulous job and he has daily specials. The beach at this particular spot was the least crowded. Most likely due to it's neighbors being small places vs. the gigantic establishments that line the beach corridor elsewhere. It is also close to everything you could possibly need (grocery stores, restaurants, fast food, drug stores, etc). I had such a relaxing time that HIE is in contention for my Labor Day weekend trip with the children and husband.

  • Stayed: July 2012, travelled with family
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4  Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

Thanks you so much for the awesome review! We are very happy to hear you and your family enjoyed your stay here with us. We would love to have you and your family visit with us again over Labor Day! We look forward to seeing you again very soon!

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Reviewed 9 July 2012

I was pleasantly surprised during my stay, we were there for the week of spring break the hotel staff were very friendly and knowledgeable. The hotel is in close proximity to restaurants and and attractions. The access to the beach is a bonus. I think you will find your stay very enjoyable.

  • Stayed: April 2012, travelled with family
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2  Thank esnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

We appreciate your kind words so much. A friendly and knowledgeable staff can make all the difference when traveling. Let us know the next time you are in town, we would love to have you stay with us again! We look forward to the opportunity to be of service again very soon.

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Reviewed 7 July 2012

Just back from a lovely trip to this Holiday Inn Express. From check in to check out, everything was perfect. The location is right on the beach and is in close proximity to restaurants and most any kind of store: grocery, drug and a Wal Mart. We were there over July 4th and the place was slammed full but it did not seem uncomfortable. We watched fireworks right out on the beach. Everything was super clean and the staff were always on top of things. The manager is all about guest relations and it shows! We three sisters stayed for a quick getaway and loved it! Thanks so much for making our trip great...we will be back!

  • Stayed: July 2012, travelled with family
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2  Thank motherjanegoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Thank you so much for the awesome review! We are so glad to hear you truly enjoyed your stay here with us! We hope you and your sisters will come back to visit again very soon! Safe travels.

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Reviewed 3 July 2012

We needed a room for 1 night before our condo was ready. The price on the website was close to $300 for a night.. Luckily we used Reward Points and got it for $40. Honestly I might pay $100 for this room in general. Upon entering the hotel check in was quick and easy. We went up to our room. First thing was the musty odor that hit you upon entering. There was mold in the bathroom at the ceiling line and black stains in the bathtub and wall joints. The lamp on the desk was damaged and leaning over at a 45 degree angle. Towels seem to be an issue.. I asked both the housekeeping staff as well as the front desk staff if I could exchange our bath towels since they were wet . Neither had clean towels. We tried to get pool towels and the front desk staff had 1. There were 3 of us staying there. There was dust "bunnies" hanging from the stucco ceiling in our room as well as cobwebs in the corners. Housekeeping just did not seem up to par. The pool was nice. The water was clean , but there was a dirt ring around the tile across the whole pool. The snack cabana was great to have near by , but $9.00 for a daiquiri is a little steep when you can go to a restaurant and get it for $6.00... Best part may have been the breakfast. Overall it was okay... For 1 night in a pinch yes.. For a weeks vacation NO. Would I stay again.. Probably Not.

  • Stayed: June 2012, travelled with family
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2  Thank KellieStepnowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2012

Thank you for your honest review. We apologize for any inconveniences experienced during your stay here with us. We will take the time to share you comments with all of our staff and take this as a learning opportunity on areas of improvement. We woud definitely like the opportunity to show you the true meaning of customer service should you choose to stay with us again. My name is Mistianne Boler, Sales Coordinator for the Holiday Inn Express Orange Beach - On the Beach. The next time you are in town look me up or shoot me an email mboler@innisfree.com. I will personally see to it that you and your family have a fabulous stay with us. Thank you again.

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Reviewed 28 June 2012

This was the last hotel we stayed at in June 2012 after being gone for 2 weeks. After the experience we had at a hotel in Panama City, I was not sure what to expect. And I have to say, this Holiday Inn Express exceeded all of my expectations. The staff was real friendly, the kids really enjoyed the pool and the beach access. Our room was clean and smelled nice. After staying in Hotels in Pensacola Beach, Ft. Walton Beach, and Panama City Beach on this trip, I would have to say staying in Orange Beach was the best. My family will probably come back here again in the future.

  • Stayed: June 2012, travelled with family
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Thank mjgatto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 July 2012

We are so glad to hear you enjoyed your stay here with us. It can be tricky when traveling with children, so we are extremely pleased to hear that they enjoyed our property and amenities. Orange Beach is a great destination for a fun family beach vacation. We look forward to seeing you again very soon!

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Reviewed 24 June 2012

Friendly staff. Great views. Nice beach area and fun pool for the kids. Poolside bar is convenient both for kids drinks and adults. Close to a number of good restaurants and shopping. Easy trip to the Hangout and main public beach at Gulf Shores.

  • Stayed: May 2012, travelled with family
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Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 25 June 2012

Thank you for the awesome review. We love the beach here too! We hope you return for many more years of fun here with us. We look forward to the opportunity to be of service again very soon!

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Additional Information about Holiday Inn Express Orange Beach

Address: 24700 Perdido Beach Blvd., Orange Beach, AL 36561-3064
Phone Number:
Region: United States > Alabama > Orange Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Orange Beach
#7 On the Beach Hotel in Orange Beach
Price Range: £77 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Orange Beach 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
At the Holiday Inn Express beachfront hotel in Orange Beach, Alabama, everything’s as pretty as a postcard. In our little corner of the world, the sand feels soft as sugar, and the water calls your name with every wave. Jumping into the Gulf of Mexico is like sipping a cool glass of lemonade, only sweeter. When you visit us, you’ll feel like you’ve found a long lost friend. Find out for yourself what the locals have already discovered … that every day can feel like paradise on the Gulf Coast of Alabama. Steps from our door, you’ll find as much or as little recreation as you desire. So whether you choose to lie in the sun or make a splash in our beachfront pool, our hotel is the perfect place to lose an afternoon (or five). We’re close to popular local attractions in Orange Beach and Gulf Shores, Alabama, including the Amphitheater at the Wharf, Waterville USA, Gulf State Park and the Gulf Islands National Seashore. Our Southern hospitality will make you feel right at home. So come on down and see us, y’all. ... more   less 
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Also Known As:
Holiday Inn Express Orange Beach-On The Beach Hotel Orange Beach
Holiday Inn Orange Beach
Orange Beach Holiday Inn

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