I really thought this would be a great place to stay after doing some on-line checking. Boy, were we disappointed. First off, I will say the staff was very friendly and courteous. The breakfast area was well-maintained and food was good. Now for the bad. There was a shortage of baggage carts so we had to carry most of our belongings in and out. Both of our rooms were skipped over one morning. Certain items were not replenished in my particular room. One evening, we arrived back at the hotel after 11:00pm and not a parking spot available. We ended up parking near tow away zone. A sign advising where outflow parking is available would have been nice. Next morning, I was paged at 8am to have vehicle moved or it would be towed. Moved vehicle, had breakfast, went back to the room and neither door key worked. Also, the sixth floor hallway felt like the outside temp. HOT! I know heat rises but come on. And last but not least, the ice machine did not work properly on the 6th floor so had to go down the stairs to 5th for ice. Needless to say, we won't be staying at this hotel again.
- Official Description (provided by the hotel):
- At the Holiday Inn Express beachfront hotel in Orange Beach, Alabama, everything’s as pretty as a postcard. In our little corner of the world, the sand feels soft as sugar, and the water calls your name with every wave. Jumping into the Gulf of Mexico is like sipping a cool glass of lemonade, only sweeter. When you visit us, you’ll feel like you’ve found a long lost friend. Find out for yourself what the locals have already discovered … that every day can feel like paradise on the Gulf Coast of Alabama. Steps from our door, you’ll find as much or as little recreation as you desire. So whether you choose to lie in the sun or make a splash in our beachfront pool, our hotel is the perfect place to lose an afternoon (or five). We’re close to popular local attractions in Orange Beach and Gulf Shores, Alabama, including the Amphitheater at the Wharf, Waterville USA, Gulf State Park and the Gulf Islands National Seashore. Our Southern hospitality will make you feel right at home. So come on down and see us, y’all. ... more less
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- Also Known As:
- Holiday Inn Express Orange Beach-On The Beach Hotel Orange Beach
- Holiday Inn Orange Beach
- Orange Beach Holiday Inn