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“Review of Anniston Establishment”

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Hilton Garden Inn Oxford/Anniston
Ranked #3 of 18 Hotels in Oxford
Certificate of Excellence
Northwood, United States
1 review
“Review of Anniston Establishment”
5 of 5 bubbles Reviewed 5 September 2013

A great place to stay for business and I think that I can safely say the same for liesure. The staff is very friendly and helpful. Southern Hospitality at its best. I only wish I could have spent more time in the area. However, you can bet that when I return to visit I will stay at this same hotel again.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nelson J Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review, 18 September 2013
Dear Nelson,

thank you for your very nice review. These are the reviews we train for and work hard on a daily basis. We are glad you recognized our Southern Hospitality and hopefully you can enjoy the staff and their hospitality when you return to our property.

Angela Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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473 reviews from our community

Traveller rating
    298
    85
    48
    21
    21
See reviews for
138
79
33
182
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Machesney Park IL
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

Arrived and room ready to go. Hilton honor member, two free bottles of water on check in. Room very clean....spotless bathroom. Decor is nice and updated. Location, location! Numerous places to eat with my group. Will book here again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuvAirShows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review, 18 September 2013
Dear Guest,

We welcome all of our guests with our friendly staff and treat our Hhonors members the best we know how to. Our housekeeping staff will appreciate your comment about the spotless bathroom. The decor is impressive and the location couldn't be any better. Good to hear that you will return and we are looking forward to hosting your group again.

Angela Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 September 2013 via mobile

After a long day travelling, we were looking for somewhere good to stay over. We stopped in Oxford. The hotel was lovely and in good location, with plenty of places to eat nearby.

Beds were comfortable, they can be adjusted to suit your preference from soft to firm with a dial attached to the mattress.


  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CandC-Scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review, 18 September 2013
Hello Traveler,

glad you stopped in Oxford and selected our hotel to stay. Our beds are very comfortable and make all the difference in the world to get up the next morning and feel rested. Hopefully we can welcome you again in Oxford while traveling.


Angela Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alabama
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 31 August 2013

Overall, my experience was as expected. Clean, properly maintained and appropriately priced. The only downfall was the bed. The comfort setting doesn't appear to adjust the firmness and the beds are hard as rocks. Rediculously firm with very little "give", if any. If you like a firm bed, you will be in heaven. If you don't care for firm, well you can always catch up on your sleep when you get home.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EastCoastDoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review, 18 September 2013
Dear Doug,

thank you for staying at our property and recognizing that we maintain our property to keep it looking clean and fresh. I am disappointed that you did not get the rest you expected due to our beds. The dial is used to adjust to your preference from soft to firm. For the airbaffles to function properly it is recommended to stay of the mattress and give it approximately 20 minutes to adjust. Please give us another opportunity to restore your confidence in Hilton Garden Inn Oxford when in the area.

Angela Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Robertsdale, United States
1 review
5 of 5 bubbles Reviewed 29 August 2013

Staff was friendly and helpful staff the room was very clean (even checked under the beds) and the indoor pool was a sanity saver since we were staying with young children. We plan on coming back to the area soon and will definetly stay here again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review, 18 September 2013
Hello Ann,

thank you for recognizing the cleanliness of our property. Our housekeeping staff is extraordinary and it shows. The indoor pool is one of our best liked features and I am sure that your children had a blast. We are looking forward to your next visit.

Angela Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 28 August 2013

I really enjoyed a very comfortable stay at Hilton Garden Inn located in Oxford, AL. The staff is very friendly, accommodating and professional. My favorite part of my room was the comfortable bed which assisted in a relaxing stay.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review, 18 September 2013
Dear valued traveler,

thank you for recognizing our friendly and professional staff. It truly shows that we are excited to work in this rewarding industry and make our hotel the home away from home. The beds are very comfortable and can be adjusted from soft to firm to meet your preference. Please return to our property when in the Oxford/Anniston area.

Angela Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Snellville, Georgia
2 reviews
5 of 5 bubbles Reviewed 23 August 2013

It's always great to stop in after a long travel.... Where it's clean and quiet and where the food is simply delectable. I stopped in a few Hilton garden Inns and this one by far takes the cake. Management, the afternoon servers at the bar and the housekeeping staff. They all were pretty amazing. For that I say thanks! I look forward to returning very soon!

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AngSmith, General Manager at Hilton Garden Inn Oxford/Anniston, responded to this review, 18 September 2013
We thank you for this outstanding review. Our hotel is known for its cleanliness and friendly staff. Our guests are the reason we have a job and we strive for perfection to make every stay a great experience. Hopefully you will return in the near future.

Angela Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Oxford/Anniston

Property: Hilton Garden Inn Oxford/Anniston
Address: 280 Colonial Drive, Oxford, AL 36203
Phone Number:
Region: United States > Alabama > Oxford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Oxford
#2 Business Hotel in Oxford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Oxford/Anniston 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hilton Garden Inn Oxford/Anniston Hotel Oxford

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