After 1 hour of driving and getting really bad directions off the internet, I contacted the Hampton Inn and spoke with Latisha at 5:30 am est. She was extremely helpful and gave me step by step directions to the hotel (God Bless You!). Upon arrival the next young lady was equally helpful. She provided us directions to the Eagle Stadium and also checked to see if our room was ready so we could check in early. Unfortunate it was not but her making the attempt was appreciated. We booked the 2 queen bed studio suite, it was wonderful, clean, well decorated, very comfortable. Well after spending the rest of the day in the sun, fighting gnats we were happy to get back to the hotel. A lovely bathroom and snuggling into bed, there was a constant sound that was like a 18 wheeler turning on and off all night. It was horrible. i looked outside my window to find the heating/air conditioning unit for the entire hotel outside my window. I called down to the front desk around 10:00 to advise of the noise (plus my sister just contacted me advising me that my mom was given on a few days to live). the young lady said "well we're sold out and if I had 15 more rooms, I sell those as well" I asked is that it and she replied "yes" and disconnected the phone. I was furious, upset, angry all at once. I could not understand how you could create this beautiful studio suite and then put a heating/air conditioning unit outside of it. I didn't even sleep in the bed, I slept on the couch w/ a pillow. I got to meet Latisha the next morning and shared my evening experience and right away she comp our room. The breakfast was good, the exercise room was well maintained, I didn't utilize the pool, but it looked clean and comfortable. Except for the one young ady at 10:00 pm with the rude and disrespectful attitude the hotel was a delight. I would suggest to stay away from suite 102. We will be traveling to Ozard the next two years for the SIAC tourament and will definently stay at Hampton Inn Ozark but perhaps suite 101 instead.
