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“very good” 5 of 5 bubbles
Review of Hampton Inn Ozark

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Hampton Inn Ozark
Ranked #1 of 6 Hotels in Ozark
Certificate of Excellence
chicago, United States
1 review
“very good”
5 of 5 bubbles Reviewed 22 March 2014

always have good rooms and very nice staff Never dissaponted with Hampton Inns. Started staying at Hamptons because it was close to my brother's home. We have stayed in Hamptons ever since. You know what you are going to get. Very clean rooms,great beds, and very nice and helpful staff.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Cris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

Traveller rating
    208
    63
    14
    9
    5
See reviews for
127
58
16
75
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Pell City, Alabama
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 6 February 2014

To make a long story short, I had a special rate on my reservation; this rate was told to me verbally and not on my confirmation print out. Upon check in, I was immediately told that there was an "error" in my rate..... I became very upset, and the rude, disrespectful front desk clerk finally had to call the manager. I was upset.. this is my money, and I was upset with her attitude. The manager sounded about 18 years old, and was so rude that I actually did ask him his age. I was told that they had no record of this rate, had never offered anyone a $77 rate, and that I could not prove that I had this rate. The front desk clerk was appalling in her behavior, but this must be tolerated from higher up, as everyone I came in contact with had this attitude. In order to stay there, I had to pay $89 a night. I was prepared to just let it go until I received an amazingly rude email from Florence, the front desk manager. I then called corporate customer service... Guess what??? SHE IMMEDIATELY PULLED UP MY $77 RATE THAT WAS STILL ATTACHED TO MY RESERVATION. She then called the hotel and they must have spoken to her like they did me, because she came back to the phone to report that they had to mail me a refund check of the difference, and she was TURNING THEM IN TO CORPORATE. DO NOT STAY HERE!!!

  • Stayed January 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank katmeow1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozark, United States
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 February 2014

I had business in the area and this hotel was suggested. We ended up stuck here because of ice storms across the South. The staff accommodated us by allow us use of their meeting room and we were able to accomplish a lot of business when we would have otherwise been shut down. Rooms are clean, beds a little uncomfortable but I cannot complain. I especially liked the microwave and fridge. WalMart grocery is about 2 miles down the road and there are a few restaurants close by but you will need to drive. For where it is, this is a nice hotel. Fitness room is well equipped and large.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Todd F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozark, United States
2 reviews
4 of 5 bubbles Reviewed 23 January 2014

Was Clean, Quite and Convenient to our trip destination. The room was clean and well furnished. All the staff was helpful and friendly. I would likely stay here again if in the area. There is ample parking for a large truck and the parking was well lit.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 29 December 2013 via mobile

The rooms are not cleaned my bed now has hair all in it and bandades allover the floor they dont sweep or vacuum the floors and they dont change the beds they just make them up for the next person once you checkout plus my heater hasn't kicked on all night

  • Stayed December 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Squareman7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satellite Beach, FL, United States
1 review
4 of 5 bubbles Reviewed 27 December 2013

Very nice hotel. Room was clean, quite and well appointed. Complimentary breakfast was average. Had stayed at this hotel a couple of times in the recent past. Previous rates seemed O.K. for the area, not much around Ozark, AL. Rate for this stay was higher, don't know why, which seemed over priced for the area.

  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kennith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange Park, United States
2 reviews
2 of 5 bubbles Reviewed 26 December 2013

Nice location and great facilities. unfortunately, the staff thinks it is their own house and often lays around the lobby and roams the facility when they should be at their post doing their job. Being that this building is one of the newest buildings in the entire town, I don't fault them but I do fault Hilton management for not recognizing that the situation is not invisible to customers and rectifying the problem immediately. This IS NOT the first time I have stayed here and had this SAME experience.

  • Stayed December 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Ozark

Property: Hampton Inn Ozark
Address: 235 N US Highway 231, Ozark, AL 36360-4865
Phone Number:
Region: United States > Alabama > Ozark
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Ozark
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Ozark 2.5*
Number of rooms: 62
Reservation Options:
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