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“GREAT HOTEL”

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Best Western Plus Oak Mountain Inn
Ranked #2 of 10 Hotels in Pelham
Certificate of Excellence
Reviewed 6 March 2013

Very easy to check in staff was very nice and helpful. The breakfast was very good and the staff cook waffles ect .Room was very clean ,also the lobby.WE will be staying there again. Also at night they have cookies out ,for us old folks.

Room Tip: Ask and they will help you in your room needs. try to stay in the middle less noise
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  • Stayed: February 2013, travelled with family
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Thank james b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bw01073, Guest Attendant Supervisor at Best Western Plus Oak Mountain Inn, responded to this reviewResponded 21 March 2013

Thank you for taking the time to write a review regarding your stay with us.
Of all your choices, you chose Best Western Plus Oak Mountain Inn. We
appreciate your business.

We are excited to exceed your expectations during your stay with us and
we really hope you’ll stay with us again.

If I can be of any service in the future, please contact me at 205-982-1113.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (292)
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268 - 274 of 292 reviews

Reviewed 23 February 2013

Area was clean around the hotel. Parking lot was clean .
We were upgraded to a larger room at no charge because room we desired wasn't available.
AGood Breakfast is served in the lobby. Waffles, fruit, cereal, coffee, juice, etc.
Great Location. Its quiet around. Yet close to Walmart and other necessary shopping.
After checking in we were asked "How's your room." Of course--it was clean and good. I've wanted to be asked that at other times...I would have loaded their "cart."
At breakfast...we had a server checking to see if "breakfast is ok." Sometimes you don't get that at "Waffle House." Thanks BWP Oak Mountain Inn!

  • Stayed: February 2013, travelled on business
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1  Thank mwfloors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bw01073, Guest Attendant Supervisor at Best Western Plus Oak Mountain Inn, responded to this reviewResponded 3 March 2013

Thank you for taking the time from your busy schedule to write a review for our hotel.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again when you are in the area.

Thank you again for taking the time to complete a review regarding your stay with us. We appreciate your loyalty to our brand.


Sincerely,

Britney Ragsdale
Guest Attendant Suporvisor
BEST WESTERN PLUS Oak Mountain Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2013

Very easy to check in. Front desk personnel were very helpful at check in and check out. Good breakfast but it starts at 6:30 not 6:00, that is the only thing I could find fault in. Nice rooms with flat screen TV. Very clean. Good wireless Wifi.

  • Stayed: February 2013, travelled on business
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Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bw01073, Guest Attendant Supervisor at Best Western Plus Oak Mountain Inn, responded to this reviewResponded 23 February 2013

Dear James Robinson,

Thank you for taking the time to write a review regarding your stay with us..

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 205-982-1113.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Britney Ragsdale
Guest Attendant Supervisor
BEST WESTERN PLUS Oak Mountain Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2013

A great place to stay... The staff is helpful and the rooms are well kept.. If your looking for a place to stay I would advise you to stay here... It is nice and quiet... A great bargin for the price....

  • Stayed: January 2013, travelled as a couple
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1  Thank jayw210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2013

From the time we walked in Britney and the other workers greeded us with a smile. Ckeck-in was extremely easy in a professional manner. Every time we past an employee they would ask if we needed anything.
Thanks Ray,Alice&Alison

Room Tip: Rooms have a fresh smell and everything in place.
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  • Stayed: January 2013, travelled with family
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1  Thank 6,569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bw01073, Front Office Manager at Best Western Plus Oak Mountain Inn, responded to this reviewResponded 23 January 2013

Thank you so much for your feedback. You have choices and you chose Best Western Plus Oak Mountain Inn. You are a valued guest and your loyalty is appreciated.

I am so very glad you enjoyed your stay with us. We strive to exceed our guests' expectations and deliver a superior customer experience to every guest, every time. We hope you will come and see us again.

If I can be any assistance in the future, please contact me at 205-982-1113.

Thank you again from the staff here at Best Western Plus Oak Mountain Inn.

Britney Ragsdale
Guest Attendant Supervisor

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Reviewed 8 January 2013

I took some time away from home and the stay was nice and peaceful. I sometimes visit at The Best Western Plus when I want a break from my home. The staff is always friendly and helpful when I visit here. It was worth the getaway. If you are looking for a great place to stay this is a quiet clean hotel to stay. I also enjoy the rewards that I receive when I stay at these hotels as well. The staff is always friendly and helpful when I visit here. It was worth the getaway. If you are looking for a great place to stay this is a quiet clean hotel to stay. I also enjoy the rewards that I receive when I stay at these hotels as well.

  • Stayed: January 2013, travelled solo
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Thank Kellie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bw01073, Front Office Manager at Best Western Plus Oak Mountain Inn, responded to this reviewResponded 11 January 2013

Dear Kellie P,

I would like to thank you for taking the time out of your busy schedule to write a review concerning your stay with us.Your business is very important to us and we value your feedback.

Our staff does indeed remember our guests and we truly enjoy having you with us. We will continue to strive in making your getaways with us as pleasant and problem free as possible.

We appreciate your loyalty to our brand and for your continued patronage at Best Western PLUS Oak Mountain Inn. We look forward to seeing you again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 205-982-1113.



Sincerely,

Britney Ragsdale
Guest Attendant Supervisor
BEST WESTERN PLUS Oak Mountain Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2012

We came for a trail race at Oak Mountain State Park and had a nice stay at this hotel over the last weekend. The receptionist-Steeley- was extremely polite to tell us about the nearby grocery stores. Unfortunately nowhere in the city we were able to find post cards and Britney-the other receptionist was kind and forwarded us paper and envelopes. The other receptionist, Laura was also very cooperative and the breakfast was presented in a professional manner by Mary- the bar attendant. The room was quiet and clean. The hotel deserves a 5+ stars rating. Alex & Narcis

Room Tip: We were worried about the hotels's location close to I-65 and the Receptionist-Steeley was so ni...
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  • Stayed: November 2012, travelled with family
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Thank NarcisAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bw01073, Guest Attendant at Best Western Plus Oak Mountain Inn, responded to this reviewResponded 13 November 2012

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 205-982-1113.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Britney Ragsdale
Guest Attendant
Best Western PLUS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Oak Mountain Inn

Address: 100 Bishop Cir, Pelham, AL 35124-1397
Phone Number:
Region: United States > Alabama > Pelham
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Pelham
#3 Business Hotel in Pelham
#4 Family Hotel in Pelham
Price Range: £55 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Oak Mountain Inn 2.5*
Number of rooms: 60
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Also Known As:
Pelham Best Western

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