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Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
Ranked #3 of 9 Hotels in Phenix City
Certificate of Excellence
Jesup, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Staff”
5 of 5 bubbles Reviewed 13 March 2012

We stayed here Feb-Mar 2012, in connection with a family member's procedure at Jack Hughston Memorial. The staff excelled in costumer service. They were very helpful, friendly and caring. When returning from the hsopital they would inquiry about our day and the patients progress. The breakfast bar and friendly server is a great way to start the day and most evenings were we greeted with fresh baked cookies! The property is very well maintained and appealing. Rooms were comfortable with nice decor. Expect smiles and great service!

Room Tip: Handicap room is far from elevator and does not have walk in shower.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Terri E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review, 31 March 2012
We are so glad that you enjoyed your stay with us. We love to please our guest and we do try to meet their needs to the best of our ability. I will be sure to pass your comments along to our staff. We look forward to your return visit with us.
Lynn Daughtry
GM
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216 reviews from our community

Traveller rating
    163
    36
    11
    3
    3
See reviews for
107
27
11
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Calera, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 March 2012

We took a high school baseball team there for a tournament. Most hotels are not happy with a group of high school boys running the halls and being loud, but this property was extremely pleasant to our kids and to us. They allowed us to check in early, were extremely friendly and were anxious to take care of us. The breakfast crew went out of their way to be sure we were all happy and fed - thanks Pam and Keke! Overall very happy with our choice of hotels for this trip. Wish we could count on this happening at all Holiday Inn Express locations.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank anitaw675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review, 31 March 2012
We are so glad you enjoyed your stay with us. Yes, we love teams to stay with us. They create a wonderful energy that can not be matched. We thank you for your kind comments and look forward to seeing you again in the future.
Lynn Daughtry
GM
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Nelsonville, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

The hotel staff was very helpful and extremely friendly. I was able to check in early, due to my room being available, and this was extremely helpful to us. We stayed here to attend graduation at Fort Benning. The staff was very helpful to insure I had the proper directions to the base. Driving from the Hotel to the base was easy. It was a direct route from there. It is also very close and easy to get to the Infantry Museum and Soldier Center for graduation. The breakfast was hot and the coffee was great. The hotel and room was very clean. I would definately reccommend staying here. I know I will if I am in the area again.

Room Tip: Rm 423 was very spacious, clean and quiet.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review, 31 March 2012
Congratulations on your soldier's graduation from Ft. Benning. I am glad that you enjoyed your stay with us in Phenix City. Thank you for taking the time to let us know how we are doing. We aim to please and I am glad it shows. We look forward to your return visit.
Lynn Daughtry
GM
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Lilburn, Georgia
1 review
5 of 5 bubbles Reviewed 29 February 2012

Checked in w/o a reservation and the friendliness and service was great!!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review, 31 March 2012
Congratulations on your son's graduation from Ft. Benning. I am glad that you enjoyed your stay with us and I hope that you will come back to us again. I will pass your comments along to our stay. I am sure it will make their day!
Happy Travels,
Lynn Daughtry
GM
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Sallisaw, Oklahoma
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 February 2012

We stayed here from the 14th-19th of Feb for son's graduation on Ft. Benning. Everything was perfect! The staff were all friendly and very helpful. Our room was very clean and acommodating for all of us. We booked room 220 for the space because my son needed to be able to pack and reorganize items for his next school which is also on Fort Benning in the future. The only negative thing about the room was the view. When we opened the shades all we could see was the awning over the front of the hotel. I personally like to be able to see the outside form the window. Maybe they could charge a little less for this particular room because of the view? The daily breakfast choices were awesome, biscuts, gravy, sausage, bacon, eggs, fruit, yogart, bagels, cinnamon rolls, ect. More than anyone needs lol I think I gained 5 pounds! We will definately stay here on our next trip. Thank you all for a lovely stay:)

Room Tip: If you need more room to spread out army gear then get a suite for the extra space.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank CVictory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review, 21 February 2012
Congratulations on your sons graduation from Boot Camp. We are so pleased to meet so many fime members of our brave military while visiting their family. I am very glad you had a wonderful stay with us and look forward to your return visit. Thank you for taking the time to pass your helpful suggestions on to us.

Lynn Daughtry
General Manager
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Easton, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 February 2012

My oldest daughter and I came here for my sons graduation at Ft. Benning from boot camp, the staff were extremely friendly and helpful. The room was spotless and neat. Even the outside was neatly groomed. The Holiday Inn Express in Columbus closer to Ft. Benning did not look as nice or as well keeped up as this one in Phenix City. Like others, I based my selection on reviews by other customers, and was not disappointed in the least. I highly recommend it to anyone. The only thing I recommend is that they install a bar in the lounge, for those who like to unwind with a drink or two at the end of the day. For a great low price per night you get a better room than some of the five star or black diamond hotels....

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DadOFASolider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review, 20 February 2012
Congratulations on yours sons graduation. I am so glad that you enjoyed your stay with us and hope that we will see you again in the future. We are very proud of this property and work every day to preserve the new look and feel of the hotel. Our staff wants to not only meet but, exceed the needs of our guest. Our Holiday Inn Express does offer a Manager's Reception on Monday, Tuesday and Wednesday evenings from 5:30PM until 7:00PM. We have cold beverages, beer, wine, chips and salsa. Thank you for taking the time to let us know how we are doing.

Lynn Daughtry
General Manager
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Glennville, Georgia
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 17 February 2012

The Manager and Staff were very courteous and extremely customer service oriented. Always cheerful and accomodating with hotel, local events and entertainment, or any other requests for information. Special thanks to Lynn, Yvonne and Kiki for creating an enjoyable environment displaying customer service skills not found in most hotel chains. They went above and beyond to ensure the needs of our stay and special circumstances were taken care of quickly and efficiently.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LynnDaughtry, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review, 20 February 2012
I am so pleased that you enjoyed your stay with us and we hope that you will return to us in the future. I will be sure to pass your wonderful comments to Yvonne and KeeKee. They are role models for the hospitality industry and I am so lucky to work with them each day. Thank you for taking the time to give us this very valuable feedback and wish you safe travels in the future.
Lynn Daughtry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

Property: Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
Address: 1702 Highway 280 Byp, Phenix City, AL 36867-5445 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
Phone Number:
Region: United States > Alabama > Phenix City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Phenix City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Phenix City, AL Holiday Inn Express near Columbus, GA welcomes you. Our hotel in Phenix City, AL provides an ideal location near many area points of interest, such as Chattahoochee Valley Community College, the River Center for Performing Arts and Forts Benning & Mitchell. Your family can enjoy a relaxing stay at our hotel in Phenix City, right across the river from beautiful Columbus, GA & near many attractions including the Civil War Naval Museum, Idle Hour Park, the Phenix City Amphitheater & the National Infantry Museum at Fort Benning. If shopping is your preference, check out Peachtree Mall in Columbus, just 5 miles from our hotel in Phenix City, AL, or try the Columbus Park Crossing for some great bargains. Business travelers can enjoy a stay at our Phenix City accommodations near Columbus, GA because of our convenient location near area businesses such as Mead Coated Board, Aflac, Continental Carbon, Phenix Industrial Park, Synovus and Jack Hughston Memorial Hospital. Our Phenix City, AL hotel offers a 24 hr business center, a meeting room and convenient business services. We also provide free high-speed Internet access. During your stay at our Phenix City hotel, you can enjoy our outdoor pool, a 24 hr fitness center & the free hot breakfast bar featuring our signature cinnamon rolls. Check out our excellent Phenix City hotel room deals and book your hotel reservation today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Phenix City - Columbus
Holiday Inn Phenix City
Phenix City Holiday Inn

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