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“Nasty, bug infested, poor service, no hospitality skills, poor English speaking skills!”
Review of Rodeway Inn

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Rodeway Inn
Ranked #8 of 9 Hotels in Phenix City
Milwaukee, Wisconsin
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nasty, bug infested, poor service, no hospitality skills, poor English speaking skills!”
Reviewed 13 July 2010

The owners were not welcoming. They were rude, The rooms were infested with bed bugs. Communication was extremely difficult. They offered no apologies for the issues we faced. We found out they charged us $10 more per night and per room for our stay. We had 8 rooms and 20 people on this trip. They knew we were trapped because there was a large convention in town. The breakfast are was disgusting. Our service to our room for one of the days stay consited of the hotel owner's family member handing us some towels and grabbing one of the trash bags from the room. She didn't even try to put the liner in the wastebasket. She just laid the liner on the edge for me to put in. My grandchildren and brothers were infested with bedbug bites. Possibly others as we are not past the infestation stage. By the way we did not choose this hotel. The hotel we originally booked extended the contract with the military and booted us to this flee bag.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Glassnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 reviews from our community

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Rating summary
  • Location
  • Rooms
  • Sleep Quality
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 July 2010

I was scared to step foot in the shower ticks on the pillow mold on cielin above the shower slept in car in parking lot and I refuse to take my bags inside my advice is go somewhere else

  • Stayed June 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pizzthegreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Phenix City hotels

usa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 November 2009

Stay away. We had multiple rooms with our company. Had bugs in beds in multiple rooms. Manager does not believe that customer service is needed, and one manager may be drunk when he yells at you. Could not get management to cooperate with getting paperwork to office. Is not a pleasant place to stay . If you like to rough to rough it this is your place. It will be rough.

  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ckcmcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2009

I need more than 50 characters! Hair in tub, dead roach under pillow, toilet overflowed, janitor tryed bumming cigarettes, did not restock towels. Complained to the general manager Bob Patel; his response was it is not his problem, oh-yeah but he did give us a plunger for the toilet and gave us newspaper to soak up the toilet water. Called corporate office and complained and their response was "If it is so bad why are you still there"! The motel took the money from my card for the rooms upon arrival and all lodging in the phenix city or columbus area were booked. We were visiting our soldier at Ft. Benning for family day weekend. So much time lost with him due to all of this mess.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TexasAma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rodeway Inn

Property: Rodeway Inn
Address: 1600 Highway 280 Byp, Phenix City, AL 36867-5455
Phone Number:
Region: United States > Alabama > Phenix City
Amenities:
Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Phenix City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Rodeway Inn 2*
Number of rooms: 42
Reservation Options:
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