I stayed at this beautiful golf course setting for a conference, as I have done a few times before. The conference, food and amenities were good as you would expect at a Marriott facility. However, I was very shocked by what I found when I went back to my room mid-morning to check-out. I discovered the housekeeping staff had been in my room and moved my cooler from in front of my refrigerator and took my soft drinks and energy drinks (but didn't clean the room - because I hadn't checked out yet). When I questioned the housekeeping staff in the hallway, with what appeared to be my Diet Mt. Dew on her cart, she said she didn't know anything about it. When I checked out, I told the front desk attendants and they said the housekeeping staff probably thought I had already checked out. I let them know I had left my cooler in front of the refrigerator door and it had to be moved to get to my drinks. Apparently, the check-out time for my refrigerator was an hour or so earlier than the check-out time for my room. Glad I didn't leave valuables in the fridge! Very Disappointed!
- Official Description (provided by the hotel):
- Montgomery Marriott Prattville Hotel & Conference Center at Capitol Hill represents the ultimate retreat. Designed to provide the perfect balance of business and pleasure, our hotel in Prattville, Alabama is situated on the esteemed Robert Trent Jones Golf Trail at Capitol Hill. We offer sophisticated design and 1,600 lushly wooded acres to create the feel of a private lodge. Overlooking the Capitol Hill Golf Course, our hotel's amenities include 54 championship holes, The Oak Tavern Restaurant and Bar featuring Southern inspired fare and live entertainment, as well as 20,000 square feet of meeting space and retreat-inspired conference facilities perfect for corporate events and fairytale weddings. This exceptional retreat also offers stunning 8-bedroom villas for larger groups and families, as well as 95 guest rooms and suites with superior comfort. Be sure to make time to visit our Prattville hotel's fitness center and outdoor pool. ... more less
- Reservation Options:
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- Also Known As:
- Montgomery Marriott Prattville At Capitol Hill Hotel Prattville
- Marriott Prattville
- Prattville Marriott