Upon arrival they needed me to find an email with my booking and have me forward it to them. Even though they had my name and could see we had booked?
We booked a room for 3 people. Which was listed as a double bed and 2 single bed.
Instead the room has only 1 double bed.
When I called up it took 3 phone calls to reception and an hour later they turned up with a single mattress and also suggested the 2 couches in the room be turned into beds? I didn't book a double bed with 2 couches. I booked a double bed with 2 single BEDS...
And if they planed on having the couches doubling as a single bed why were they not made up? They knew 3 people were booked.... And yet only 1 bed?
Not a great start. Wouldn't recommend. More