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“Good Location to Experience True Fijian Life”

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ULTIQA at Fiji Palms Beach Resort
Ranked #3 of 5 Hotels in Pacific Harbour
Certificate of Excellence
Guildford, United Kingdom
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good Location to Experience True Fijian Life”
Reviewed 13 April 2014

We stayed at The Holiday Club at Fiji Palms for two weeks at end of March beginning of April.
We used the Hotel's taxi service to get from the airport, it was $FJ 180.

The resort is located on the south side of the island in the rainy area, apparently. WE did notice the rain rather more than we expected.The coast nearer to the airport is said to be sunnier. The area seemed far more rural than the airport side of the island. The resort is on a beach, which looked a bit forsaken as there had been a storm and the sea had washed up a lot of debris onto the beach. By the end of our stay the two resorts had manged to clear most of it. We didn't really use the beach except for walking alone.

The unit we had was in the newer block, on the second floor, with a view of the sea. It was a two bed unit, adequately furnished and comfortable, with two bathrooms, and a washer/dryer. The Starter Pack provided was useful, with essential supplies. Charged 25 Fijian dollars to your account. The unit was clean, but there is no maid service daily. The staff were lovely and friendly and welcoming. The grounds were immaculately tendered. The area of the resort is not that large compared to The Pearl resort next door. There was construction of another block of apartments going on whilst we were there. Apart from some noise, it didn't really disturb us greatly. The plot is long and narrow, and I undersatnd that they intend to build yet another two blocks of apartments after this. I feel that that will overwhelm the facilities there then, which are really just about adequate for the current numbers of guests. The pool area is not that large, the sunbeds were not really that comfortable showing signs of wear, unfortunately and there were no sun umbrellas. There are a number of tall palm trees which shade the area though. The bar area offers evening meals, which are priced fairly well, but unfortunately the standard of meals or the menu choice was not really that great which was a shame ,as it is nice to eat locally and meet up with other guests in the resosrt. The bar staff were very friendly and welcoming. We ate at another local resort called The Uprising which was very nice.

The hotel adjoining, The Pearl is a lot bigger and the facilities are a lot more impressive. We had drinks there during the day, they are quite a bit more expensive though. The Pearl hotel are building a large harbour so that cruise ships will be able to dock and presumably use their facilities.
I had liasied with Wendy, the manager by e mail before we went regarding the resorts' facilities, and it was disappointing that I never got to meet her whilst I was there. I saw her twice in the resort but I noticed that she never spoke to the guests or acknowledged their presence at all. We saw her with her husband in the bar on our last evening, entertaining some local guests, and she just ignored us. We both felt that this is very rude and unnecessary as her husband Michael was very friendly.

The trips out on offer were generally quite expensive. We booked our own local taxi to take us to the Kula Eco Park to see the island's animals and reptiles they are trying to preserve. It was a lovely day out. We did n't want to do the trip the resort offerred as it went to other places we did not wish to go and this was cheaper. The resort ask that people refrain from making their own arrangements, presumably because Michael his own taxi business. I think people can make up their own minds as to which services they use and get better value for money. In hindsigt we should have tried to arrange some of the trips we did take, directly with the tour companies as I think they may have been cheaper. The trip up the River to the Fijian Village and waterfall was fantastic, but after we booked it we were asked to pay more as the price had gone up! If you want to do the Beqa Island trip I suggest that you go to the Harbour, which is across the road and book the trip with the tour company directly. It was $FJ 199 from the Fiji Palms and there is no taxi involved. It is an all day trip to the island, you can snorkell in more than two places, but the coral isn't that great really but the little fish which are visible are beautiful. Although we used the resort's trip to Suva on the first Monday. In hindsight we would have got a local taxi to take us really as we eneded up having to wait to return as some of the other hotle guests failed to appear at the chosen return time. The Arts Village up the road, has a good supermarket but the ones in Suva are better to stock up with if you go at th start of your holiday. There is a lovely cafe there which serves home made cakes and gives very generous portions of cake, don't be on a diet when you go! There is a good food shop opposite the hotel entrance, which is a bakery.

We had to catch our retun flight on the Friday morning at 0955 so we decided to make the 2.5 hour journey across the island the day before and stay at a local airport hotel. If you do decide to do this leave early afternoon and enjoy the beautiful local scenery. We left about 4.15pm and it was dark before we arrived at Nadi.
The best and cheapest place we found for nice souvenirs is a large shop called Baravi handicrafts on the Nandi road just past the Warwick Hotel.

Just a word about the journey from England, if you are tempted to go. We went with Korean Air and the two plane journeys via Seoul were about 10 hours each consequtively. We were exhausted by the time we reached Nadi and then we had to face the 2.5 hour car ride to the resort. Going back you have to stop in Seoul for the night, which was a little better, but it is on the other side of the world and worth visiting such a lovely place with such friendly people. If you can afford Business class you will enjoy it more, I am sure.

Room Tip: The newer units are called The Holiday Club at Fiji Palms, which I guess are mostly for Timeshare Gu...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Marilyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA at Fiji Palms Beach Resort, responded to this review, 6 May 2014
Thank you for providing this comprehensive review on Fiji Palms Beach Resort and surrounds, reviews like yours assist future guests considering travelling to Fiji and provide wonderful information and tips.

We are happy to hear that you enjoyed your time in Fiji and our Resort and we hope you will visit us again in the very near future.

Kind Regards,

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Thai first
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English first
Perth, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 March 2014

We stayed at the Fiji Palms and the Fiji Palms Holiday Club (same location, but different units) from 1 to 14 March 2014.

I must say the FJP Holiday Club was pretty swish! But both were very comfortable.

This is my take.

ACCOMMODATION:


The Fiji Palms units were OK. What they don't tell you is the air conditioning is turned off between 10AM and 5PM. They charge you if you want it on during this time.

This is not a bad thing as you should be out in the beautiful pool or at the amazing beach anyway!

The Holiday Club units were great. Very modern. The air con can be on 24/7 here! Only problem with these is there is no kids channel on the TV, which is quite important if you have very young children!

In general you could not really complain about either.

I must say the food at the Fiji Palms is great! Very cheap too, so the only real reason to go out is to try something different. The portions are huge!

The staff were fantastic, helpful and very friendly. Did not hesitate to go out of their way to help you out.

Veejay the head groundsman sweeps the beach every day, so it looks like paradise. He'll even crack open a coconut for you!

FOOD

They only serve dinner, so you need to get all other meals somewhere else. But restaurants are only a very short walk or $3 dollar taxi ride away at the Arts Village.

As for restaurants, The Oasis is the best. Try the fish Kokoda, I was addicted to it! The curries are great too. The price is relatively cheap too.

The Baka Blues Bar is also great, but you will pay for it! Try the Gumbo.

As for cooking your own meals, go to the Navua Markets for fresh produce. Everything is sold in plates. A plate of potatoes is $1 FJ. Actually everything is $1. You will pay 4x at the supermarket.

You can also buy stuff on the side of the road. Get your driver or a local to talk for you then you get local prices. I got 5 giant mud crabs for $50 FJ. They sell for $50 a kilo at the shops.

Anything dairy is very expensive. $8 for a small block of butter $3 for 1ltr of long life milk.

The bread is awesome, $1.20 a loaf and fresh as.

THINGS TO DO

There is no end of things to do. I recommend the Jet Ski Tour, expensive, but worth every cent.

Pacific Harbor is the adventure capital of Fiji, so expect your visa card to get smashed, but again worth it.

I recommend talking to and getting in with the locals. You can get a private boat for $200 FJ or pay a tour company $180 PP for the same tour.

GETTING THERE

This is the only downfall of the place. 3hr drive from Nadi to Pacific Harbour.

If you want to save money get the bus. About $20 per person on the bus or a Taxi is about $120 FJ. We had kids so we opted for the hotel transfer which was $180, but that was our choice.

We will be going back for sure.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA at Fiji Palms Beach Resort, responded to this review, 17 April 2014
We thank you for taking the time to write this review on your stay with us at Fiji Palms and the many other helpful tips for future guests travelling to our Resort.

We are delighted to hear that you will return to Fiji Palms and we look forward to welcoming you and your family on your next visit.

Kind Regards,

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 371 helpful votes
Reviewed 11 March 2014

We stayed here for a week in February 2014, and were lucky enough to get a unit overlooking the beach. The unit seemed to have had some recent upgrading, repainting and newer whitegoods, and apart from the the dishwasher filter which was full of decomposing foodstuffs requiring to be pulled out and scrubbed by myself before use, the unit was very comfortable.
The property has a good sized pool, easy access to the beach and access to their sister property next door, The Pearl, South Pacific Resort. There is several small convenience stores within walking distance as well as a number of restaurants which offer better value than the onsite restaurant.
Apart from a few little things this is reasonable value and a good place to relax ....

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA at Fiji Palms Beach Resort, responded to this review, 16 March 2014
Thank you for providing this review on your recent stay with us at Fiji Palms Beach Resort, we are happy to hear that you enjoyed your stay and found your accommodation comfortable.

We encourage all guests at the time of their stay to report any issues with their unit immediately to Reception so our staff can work quickly to rectify the issue.

We hope to see you again one day in the near future at our Resort.

Kind Regards,

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014 via mobile

I spent a week at fiji palms and it was awesome the office staff were awesome especially kimma & Della & ashmita and mr t they helped us with a lot helped me with bus timetable and awesome food and awesome week definitely coming back loved it had a blast

Stayed February 2014
Helpful?
1 Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA at Fiji Palms Beach Resort, responded to this review, 16 March 2014
We are delighted to hear you enjoyed your stay with us at Fiji Palms and that our staff were able to assist in making your time with us memorable.

We look forwarding to welcoming you back again to Fiji Palms.

Kind Regards,

Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, WA
Level 6 Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 2 March 2014

Della in the office was so pleasant to communicate with as we asked for several items to enhance our stay. Vijay (ground crew staff) was especially nice, even providing us with fresh coconuts on several occasions. The security staff was so friendly, much different than what is typical of security staff. Thank you all for such a great visit!!!

The beach is one of the very best that we have spent time on out of the many, many beaches that we have visited. The sand is so "soft" under your feet that it feels like you are walking on wet powdered sugar rather than sand. The warm. calm waters in the bay are great for relaxing in any time of day.

Overall everything was quite nice but food & drinks at the "resort" are too expensive so we highly recommend buying your own groceries and cooking you own meals if you want to save money for activities like Scuba Diving, Tours, etc. The "Arts Village" where the only local grocery store is located is a simple 15 minute walk away, or a $3 Fijian (~$1.70 US) taxi ride away. There is also a fresh fruit and vegi stand just outside of the entryway to Fiji Palms. The fresh pineapples, bananas, carrots, etc are fantastic and very inexpensive.

Room Tip: There is an older section that includes several 2-story units and a newer section that includes 3 fl...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheScubaHawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA at Fiji Palms Beach Resort, responded to this review, 16 March 2014
Thank you for providing feedback to us on your recent stay at Fiji Palms Beach Resort. We are delighted to hear that you enjoyed your time in Fiji and hope to see you again in the near future.

Kind Regards,

Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 March 2014

We stayed at Fiji Palms for a week in a group of four and had mixed feelings about our experience. The location was great and the room was nice but we found the staff at reception to be particularly unhelpful which didn't provide the best vibe during our stay. Tour and restaurant prices were exorbitant, and we managed to organise equivalent reef and river trips in Navua town for less than half what Fiji Palms was asking for. We visited The Pearl Resort (which neighbours Fiji Palms) for a swim, and were impressed by how much of a step up it was; the layout, facilities, pool, staff and ambience were definitely much better. Researching the prices showed that The Pearl had very similar rates to Fiji Palms, so if you are weighing up one or the other to stay at Pacific Harbour, I'd recommend going for the Pearl rather than Fiji Palms.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tastytravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA at Fiji Palms Beach Resort, responded to this review, 16 March 2014
Thank you for providing feedback on your stay with us at Fiji Palms Beach Resort. We are disappointed to hear that you believe our Resort to be lacking in value and service and take all feedback from guests seriously.

Your comments regarding our staff have been passed to Management for further investigation. We work with reputable tour operators at Fiji Palms to ensure both enjoyment and safety of guests who are staying with us, however, we understand that there are other companies who operate tours and it is up to the individual guest as to who they book sightseeing tours with.

Kind Regards,

Sally
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong, Australia
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 February 2014

Having stayed in Fiji before in the Shangri-La we were ambivalent about our stay here but decided to try and make the most of it. Unfortunately even on these terms we were disappointed. Upon arrival (after a 3 hour drive from Nadi) which was late at night, we had had to organise the bar to leave us dinner in our rooms since they would be closed when we arrived. It was not a great start to a holiday to eat stale chips and cold fish. The next morning we woke to no available breakfast and only a few supplies in our room which we found later were not complimentary. The closest place to buy food is a run down shop across the road with prices high enough to take advantage of the hungry Fiji Palms guests. The resort lady who held the orientation suggested we 'needed' every second over-priced tour and was unpleasant. The beach was far from paradise although the water was very warm. One of the most confronting things (besides the fact that the bar only opens at night) was that air-conditioning is $10 per day between 10am and 5pm. Not being accustomed to the humidity, this was very frustrating although there were fans in each room. The toilets don't flush well. The internet is overpriced, complicated and unreliable. We could see in the bathroom window of the room below us every time we walked up our stairs. The bar staff were nice and friendly. The television we had provided some good channels including MTV and discovery. The Lovo night was entertaining although you had to pay extra for any drinks and it was more than it was worth. When we expressed concern about the weather, the staff told us they didn't know what was going on. Stray cats bother you at dinner and the dinner menu is quite small though quite yummy :) Fortunately for us the Pearl was next door with all day menu available, a nicer pool, better happy hour deals and better vibes.

Room Tip: Lower room numbers are closer to the beach.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA at Fiji Palms Beach Resort, responded to this review, 17 March 2014
We appreciate you taking the time to provide us with this review on your recent experience staying with us at Fiji Palms Beach Resort and are disappointed to hear that you were not satisfied with our Resort.

You advised the Resort that due to the rescheduling of your flight, you would be 5 hours delayed. The Resort offered to leave a meal in your room upon your arrival given you would be arriving so late and may be hungry and offered you a menu of choices, to which you selected fish and chips. There was a microwave in your unit which you could have used to heat up your meal so eating it cold was not necessary.

We provide each guest with a simple Starter Kit which is charged to the guest, and is credited to the guest should they choose to return any of the items. As Fiji Palms is self-contained accommodation, we do not provide meals to rooms as a hotel would and suggest to Guests who are looking for this service look for alternate accommodation.

The shop which is located across from Fiji Palms to which you refer in your review is substantially cheaper than a supermarket and the Resort regularly purchases food from this vendor.

We are sorry that you felt like you ‘needed’ to partake in tours. We offer guests a fantastic selection of tours out of the Pacific Harbour which we naturally like to promote so all guests experience the very best of the ‘Adventure Capital of Fiji’.

Generally speaking, a function either includes drinks or it doesn’t and the Lovo is no exception to this. The cost of $45 per head which includes a meal and traditional Meke performance or singing and dancing is priced fairly and mentions no inclusion of drinks in the price.

It is excellent to hear that guests have The Pearl next door offering a more ‘hotel experience’ to compliment what we already have on offer at Fiji Palms and make their overall stay in Fiji a memorable one.

Kind Regards,

Sally
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ULTIQA at Fiji Palms Beach Resort

Property: ULTIQA at Fiji Palms Beach Resort
Address: Deuba, Pacific Harbour, Viti Levu, Fiji (Formerly The Holiday Club Fiji Palms Beach Resort)
Region: Fiji > Viti Levu > Coral Coast > Pacific Harbour
Amenities:
Bar / Lounge Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Pacific Harbour
Price Range (Based on Average Rates): ££
Hotel Class:4 star — ULTIQA at Fiji Palms Beach Resort 4*
Number of rooms: 11
Reservation Options:
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Also Known As:
The Holiday Club Fiji Palms Beach Hotel Pacific Harbour
ULTIQA At Fiji Palms Beach Resort South Pacific - Pacific Harbour

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