Stayed at both club and non club rooms. Overall layout are about the same. Rooms are clean. Requested for a Memory Foam pillow during reservation and it was there waiting for me. Bathroom bright and clean though a sink area was a bit cramped with all the amenity boxes. As common, breakfast at club floor has less selection than that at the 2nd floor. Elevators seem pretty busy at peak hours.
Website for this hotel states that "Complimentary room upgrade" under 3 reasons to book online so make sure you ask for it. http://www.swissotel.com/EN/Destinations/China/Swissotel+Grand+Shanghai/PROMOTIONS/specials/3-reasons-to-book-online.htm
Sometimes, taxi drivers are less aware of this hotel so make sure you have the intersection handy; No 1. Yu Yuan Jie intersecting Chang De Jie.More