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“Everything is great!”

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Fraser Residence Shanghai
Certificate of Excellence
Beijing, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Everything is great!”
5 of 5 bubbles Reviewed 27 July 2014

Stayed here a few times and first time reviewing. This is one of the best places I stayed in Shanghai; good service, great room, nice amenities.

They had upgraded (perhaps not recently but since I last been!) and it was even better - nicer lobby, small design changes and there is a huge BluAir air purifier in your bedroom.

Location is great - I always tell taxi drivers this is opposite the 小龙虾 (xiao3 long2 xia1, or mini lobsters) stalls, and every driver knows it. The best thing about staying in a hotel with easy location is you do not dread going into a taxi!

Tip: Ask for no balcony, because it takes up your living room space.

Room Tip: Ask for no balcony, so your living room is bigger. :)
See more room tips
  • Stayed June 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank KhrizAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary M, General Manager at Fraser Residence Shanghai, responded to this review, 5 August 2014
Dear KhrizAngel:

Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one.

Look forward to welcoming you back to Fraser Residence Shanghai soon.

Best Regards,

Gary Mak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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514 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Riyadh, Saudi Arabia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

Stayed here for 5 Days, in the executive 1 bedroom with balcony.

Pros:
- Room, bedding and of course Location! 15min walk to peoples square, 12 mins to Xintiandi, (feels like 5mins)
- Front desk Staff were OK, efficient, but barely a smile. The plus side, Mangers were Excellent! Helpful and ready to assist anytime and with a smile!
- Internet was good

Cons: Breakfast at Elements fresh!.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
2 Thank tweakedtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary M, General Manager at Fraser Residence Shanghai, responded to this review, 14 July 2014
Dear Tweakedtravel:

Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one and you are happy with our central location and apartment.

In regards to your feedback about our front desk team providing efficient service but lack of smile, refreshment trainings will be conducted and I am sure you will see difference during your next stay

Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon.

Best Regards,

Gary Mak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
89 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

We slept like two babies. Hotel is located close to metro, getting around is super easy. Just around the corner of the hotel there is a Starbuck - great way to start the morning. Thee rooms are particularly nice with great contemporary Chinese decor and great bathrooms with tub. Pool is indoor which is a minus, but when you consider Shanghai air quality it is probably best to stay indoor.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Leifarneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary M, General Manager at Fraser Residence Shanghai, responded to this review, 14 July 2014
Dear Leifarneb:

Thank you very much for your valuable feedback. We are glad to learn that your stay was an enjoyable one and your are happy with our central location and apartment.

Look forward to welcoming you back to Fraser Residence Shanghai soon.

Best Regards,

Gary Mak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

I stay in this hotel many times! It's very beautiful hotel in the Center of Shanghai. It's very close to the main area of Xintiandi, just 5 minutes walking and to the Huaihai Road just 2 minutes walking.
The gym is very nice and opened 24/7.
The hotel has a Element Fresh at the 6th Floor with a nice terrace outside where you can eat and enjoy the nice days in Shanghai. Element Fresh can also deliver in room of the Fraser Hotel.
Security is a must for this hotel, very safe!
All rooms are like apartments with kitchen fully furnished (you can buy food and cook by yourself) an living room and separate bedroom. The bathroom is beautiful and very big!

It's always nice to stay at Fraser Hotel!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MatthewDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary M, General Manager at Fraser Residence Shanghai, responded to this review, 25 June 2014
Dear MatthewDD:

Thank you so much for your lovely feedback. We are so glad to learn that your repeated stay was enjoyable as usual.

Thank you once again and look forward to welcoming you back to your "Shanghai Home” soon.

Best Regards,


Gary Mak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

We stayed in a business suite and it was exactly what we expected. The room was very clean and had everything we needed to feel at home. It is located very close to Xintiandi (10-15 min walk) and very close to people's square.

Many hotels in Shanghai smells like smoke, and it is really annoying. Even when you book a non-smoking room, the rooms and the hallway smells like smoke. I hate that, bc after you leave the hotel, your clothes end up smelling like smoke! I appreciate that this hotel does not have any smoke smell at all!

I was a little concerned about the quality of the hotel because we got the room for a very cheap price, but to my surprise it was an amazing room!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fifi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary M, General Manager at Fraser Residence Shanghai, responded to this review, 19 June 2014
Dear Fifi F:

Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our central location, apartment and our service.

Since all our guest concerns are our first priority, our apartments and public area have installed air filter in order to improve the indoor air quality and odour. In addition, we have also installed soft water and water filtration system throughout the residence so that all our residents can have quality water during their stay also.

Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon.

Best regards,

Gary Mak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Lovely one bedroom apartment with a very high end bathroom. Both living room had high end Pioneer flatscreen TV's with a DVD and sound system in the living room. The Kitchen is small and basic but there is a washing machine and tumble dryer. Service at the hotel was excellent at all times. My only fault was the noise from cars sounding their horns every 30 seconds between 6am and 2am. It isn't too bad during the day but it makes it difficult to sleep at night.

Room Tip: I think you are stuck with the noise regardless of what room you get.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GJO80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary M, General Manager at Fraser Residence Shanghai, responded to this review, 19 June 2014
Dear GJO80:

Thank you for taking time to share your comments with us. We are delighted to learn that your overall stay is an enjoyable one and happy with our services and apartment facilities.

In regards to your comment about the traffic noise, I would like share with you that improvement works are in progress, I trust your next stay will be a more comfortable one.

Thank you once again and look forward to welcoming you again at Fraser Residence Shanghai soon.

Best regards,

Gary Mak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 15 June 2014 via mobile

We were in Shanghai for 5 nights and the room size was very much appreciated - we had our own little one bedroom apartment with a balcony in Shanghai very centrally located between two MRT stations.

The rooms were very modern and comfortable. It all felt very new or at least very well maintained. The size of the bedroom itself is not massive but there was ample storage space and it was compensated by the fact that you have your own living room and kitchen.

I would recommend it to anyone and can see how it would very convenient for families although I barely saw any.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank David_Londo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary M, General Manager at Fraser Residence Shanghai, responded to this review, 17 June 2014
Dear David_Londo:

Thank you for taking time to share your comments with us. We are delighted to learn that your overall stay was enjoyable and you are happy with our location and facilities. I fully agree with your point in regards to our family friendly set up, in fact, we have quite a high proportion of bookings from families especially during holiday seasons.

Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon.

Best Regards,

Gary Mak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fraser Residence Shanghai

Property: Fraser Residence Shanghai
Address: NO. 98 Shouning Road, Shanghai 200021, China
Region: China > Shanghai Region > Shanghai > Xintiandi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 293 Speciality Lodging in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Fraser Residence Shanghai 4.5*
Number of rooms: 324
Official Description (provided by the hotel):
Recently redesigned and refurbished, and in Fraser Residence Shanghai has also installed an air purifying and water filter system to ensure that every guest will enjoy a better quality of air and water in their luxurious apartments. Situated on the Puxi side of the Huangpo River, Fraser Residence Shanghai is just a block from Huaihai Road, Shanghai's bustling hub for business, shopping and entertainment. Xintiandi, with its iconic boutiques, bars and restaurants in historic Shikumen houses is nearby, as is the famous Dongtai Antique Market. Fraser Residence Shanghai features 324 Gold-Standard, contemporary apartments and excellent facilities. Minimalist in style, with airy rooms, subtle colours, Fraser Residence Shanghai is a relaxing, tranquil sanctuary in a vibrant, busy location. Guests will appreciate the greatly enhanced meeting facilities, high speed Wi-Fi throughout, tempting new F&B options, wellness spa, gym and indoor heated pool". ... more   less 
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Also Known As:
Frasers Residence Shanghai Hotel Shanghai
Fraser Residence Hotel Shanghai

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