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“Disgusting: Smoky, no A/C, bad service”

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Brightel All Suites Shanghai
Ranked #85 of 318 Speciality Lodging in Shanghai
Shanghai, China
Level 4 Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Disgusting: Smoky, no A/C, bad service”
Reviewed 12 November 2012

Where to begin? The rooms are tiny (and I'm in an executive suite!) with barely any window at all, the beds hard, the bathrooms moldy and outdated. Everything smells like dumplings or cigarette smoke - including the gym which was filled with leftover smoke from the night before every morning!

Service is terrible- the woman checking me in didn't say a thank you or even indicate when she was done checking me in, she simply looked down at her computer until I asked if we were done. There is no Wifi, a meager room service menu, and the A/C doesn't work properly (it's November, so even if it's a warm day, tough luck).

DO NOT stay here - even if for business and you think you're only sleeping in the hotel - it's not even worth it.

Room Tip: Even Executive Suites are this bad....
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank estrella49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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154 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Chiplun, India
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 November 2012

good location.

cant say suit. big room with microwave and desk

no wifi in room. lobby free wifi but low speed

this hotel is not 4****

Front desk is not efficient. lot of time taking for check in checkout

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank opalind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emilia Romagna
Level 6 Contributor
173 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 13 September 2012

Very old, unpleasant smell in the room, service very poor and difficult to understand English. The location is very convenient but I would definitely not recommend this hotel. There is pleanty of choice in the neighborhood.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cicci50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Shanghai hotels

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2012 via mobile

hotel claim to be save energy and keep a/c off. OMG!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cheungski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level 5 Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 May 2012

everything was bad other then the location in this hotel

the room: very old and not like in the pictures of the webpage, smelly and the bathroom was moldy

the service: rude, unprofessional and lying. We booked Hotel for 2 people with breakfast and on arrival they said the breakfast is only for one!! I called hotelbeds and they called the Hotel and cleard it. I n the morning they want to serve us again only one breakfast. I called the general manager and told him to solve this situation if he not want any scandal. in the end that worked out but why all this effort

the location: the only good thing in this hotel is the location. its the best

the internet: slow and very expensive. TIP: Use starbucks right at the corner


avoid this hotel!!! Its not worth the price

only small downside was the breakfast. its good but not reach the level of everything else in the hotel. and 10.30 they even take you the plate from the table.

I can highly recommend this Hotel

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OF665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turku, Finland
Level 3 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 February 2012

Easy to get to from the airports (both of them) as it close to underground line 2. Ok quality for the money and nice rooms but they start to need a bit of updating. A bit of paint would not be bad. But also need to be aid I will use them again next time in SH.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johan968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 4 Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 October 2011

Being a SHA regular, I know the location of this serviced apartment cannot be better! It is in the heart of Nanjing Road CBD area, above Gucci flagship store, next door to Citic building, opposite of Plaza 66, and most importantly a comfortable walk to almost anywhere such as JingAn temple (Sogo Department Store and MRT), Huahai road, or People's Park. If you like walking, you can even walk all the way down Nanjing road to the Bund. A perfect location for both biz trip or leisure.
Dislikes: the otherwise modern interiors of the room have not been well-maintained over the years (the building was only finished in 2004). Once the cream-white carpets and sofas are now full of stain. During our 2 wks stay, we moved room three times, either the hot water was not working, or the air-con. Moreover, the floor corridors always smelt like a back-kitchen, not in a nice way, but oily... As you get to a higher floor, air becomes slightly better.
Overall, given its great location, I wouldn't mind stay there again. But not recommending it during extreme winter or summer as their central air-condition system is simply not good enough.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janyvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brightel All Suites Shanghai

Property: Brightel All Suites Shanghai
Address: No.288 Shanxi North Road, Jing'an District, Shanghai 200041, China (Formerly Golden Tulip Ashar Suites City Centre Shanghai)
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #85 of 318 Speciality Lodging in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:5 star — Brightel All Suites Shanghai 5*
Number of rooms: 608
Official Description (provided by the hotel):
Golden Tulip Ashar Suites - Shanghai Central is strategically situated in the prime of central Shanghai - West Nanjing Road. Numerous luxurious brands, entertainment and high-end office buildings are just adjacent to it. The hotel is not only easy access to two international airports via Yan'An Expressway, but as well to all the major city sightseeing spots, namely People’s Square, The Bund, Xintiandi. ... more   less 
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Also Known As:
Golden Tulip Ashar Suites City Centre Shanghai Hotel Shanghai
Central View Hotel
Central View Apartment Hotel

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