Hotel rooms were clean on arrival - but sheets were not changed during our stay (we tested) and towels were only folded and put back even if they were left on the floor. They would simply make the bed and leave. The room I was in had a kitchenette - with no utensils. Kettle but not mugs. Nothing to cook with. Pointless. I had no mini bar but my friend in another room did. Filled with condoms and shaving kits.
Wifi was intermittent and I had to fight with them to get it to work properly. Bathroom was renovated in my room - but had friends with differences. Most of the rooms are smoking rooms! Be warned.. even if you don't smoke you will still smell it! Staff were generally appalling with their service and were unwilling to help in any circumstances. The exception to this was the breakfast staff who were lovely. Breakfast was standard and to be expected. Buffet style with lots of chinese options. Cereal, toast, fruit etc as well. Farely wide range or western choices as well.
Every day you would recieve call cards under your door for "massages" (explains the condoms) slightly disconcerting that people are loitering the halls. My safe didn't work either! We went with a uni group which gave us insight into the different rooms. As we all paid the same amount - interesting that some people got a standard room and somr had two story suites! Very disappointed. Location was good though. Straight onto the line 2 metro.
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