we arrived at 1 am and were pleased that someone was at the desk, as this is a small hotel. the staff was not happy about carrying our four rolling suitcases up three flights of stairs. he took one bag and we took the rest. there is no elevator. we are fit and fine with carrying bags, but patrons who are 60+ years old, like we are, may not appreciate it. and the attitude of the desk person was not necessary. the shower had very poor water pressure. the sink did not drain. the toilet clogged and no one had a plunger to fix it. it was very difficult to communicate with the front desk. the location is great. the breakfast included is very good, with lots of variety. poor lighting in the rooms and musty/cigarette smell (common in shanghai). many starbucks close by, but chinese coffee is better!
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