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“One of the Best - in the world, not just China!”

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Park Hyatt Shanghai
Ranked #20 of 5,112 Hotels in Shanghai
Certificate of Excellence
Reviewed 19 March 2011

Having stayed in close to 100 hotels over the years, it's becoming harder and harder to impress me... Then, I booked a room at Park Hyatt Shanghai for a recent business visit...

As the taxi pulled up, three if not four smartly dressed staff swiftly walked up and helped with my bags. After being whisked through a few vast, automatic doors, making me feel not unlike Mr Bond himself, I was escorted personally to the lobby on 87th floor of Shanghai World Financial Centre, currently the tallest building in China.

Daniel, one of the front desk managers, greeted me personally before I was shown my room. I call it a room here but it is actually the size of an apartment. Correction, a very smart apartment indeed!

Park Hyatt's famed though slightly oxymoronic minimalist luxury was evident from floor to ceiling (all 4 metres or so of it!): the oversized tub big enough for 3 adults, gargantuan rain shower (no idea how they get that kind of water pressure?!), remote-controlled white-linen Roman blinds (and blackout curtains that really do what it says on the tin), a duck-down filled chaise lounge and listen to this: an automatic toilet, which lifts its lid as soon as you walk in, and will warm the seat once you're sat down...

And then, there's the view... I was fortunate enough to be upgraded to a room with breathtaking views of Jinmao Tower, Huangpu River and the Bund. Trust me, you would be hard-pressed to find a better panorama to have a glass of chilled Champagne with a loved one!

The hotel's supremely high quality 'hardware' was matched by the service. The concierge team was certainly one of the best around, and these guys really know their stuff and city well. A special thank-you to Jacky who really has patience of a saint, and helped me secure a last-minute table on a Saturday night in a very good restaurant, after making no less than 8 phone calls to various restaurants and me. Hanson, another front office manager, and Melissa and John also made a lasting impression during my short visit. Two thumbs up!

Being where it is, and with 'that' view, it's hardly surprising that the hotel lobby bar, or 'the Living Room' as it's affectionately called, is frequented by non-guests from the world over. However, the hotel has a very civilised policy of reserving certain tables for hotel guests only so I never had trouble finding a good seat. Another nice touch, I must say.

If I am being exceptionally pernickety, the gym is a tad small and the heaviest dumbbells are 10kg. The adjacent infinity pool though, is something else... Seeing is believing...

Enjoy your stay! ;-)

  • Stayed: March 2011, travelled on business
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4  Thank EdmondUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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565 - 571 of 1,162 reviews

Reviewed 9 February 2011

I must admit I'd carefully reviewed all the hotels and eventually chose to go for the Park Hyatt since I'd seen it being built from across (the JinMao tower) on my first visit to Shanghai and came back for the Expo.

The arrival was a mixed experience, with a remakably professional staff greeting me at the entrance (once the taxi eventually found the entrance - not an easy feat this) and dealing switfly with the luggage, only to go be -ever so nicely- pushed into a n airport-style metal detection portico and baggage scan.

The elevator ride to the 87th floor lobby never ceased to amaze me (along with all the other visitors), especially since the jaw-dropping view kicks in as soon as you step out of the elevator.

The room was perfect, with all the nice touches one may expect, spacious, clean and with a view to kill for, even on the Pudong side. Bathroom was brilliant, even if the water had a subtle smell. Let's not forget to mention the Toto toilets who will entertain all gadget freaks, including my nephew who couldn't stop fiddling with it and making pranks.

The Fitness center was impeccable, complete with Technogym equipment (too bad it doesn't accept external TGS keys but guess that's not technically feasible) and the pool was simply splendid, the only one in years actually good enough to make me want to get up earlier in the morning in spite of the Jetlag. Nothing beats the feeling of swimming amongst the clouds. Underused (but otherwise remarkable) locker room facilities on the pool level also.

The restaurants didn't let the side down at all, from the not-to-miss breakfast (the nephew even got his hot chcolate and, in spite of being Belgian, didn't find anything to complain about) to the ever-so-cool Century 101.

In a nutshell, a hotel that ticks all the boxes Park Hyatt is good at, with that extra touch of flair so typical of Shanghai - and extra bragging rights for sleeping in the world's highest beds.

Too bad they're building a taller one across the street...

  • Stayed: July 2010
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5  Thank cdartevelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2011

This gem of a place is situated inside the Mori building tha is also the tallest skyscraper in China . Hotel has taken the upper floors starting at 80th floor. So imagining to have a good view is just one of the various details that will make a stay in this place unforgettable. Swimming at 400 mt is another one, some of the best massage treatment you can dream will add another plus. The reception is a sort of open space that will make you feel as resting on a cloud. rooms are so beatutiffuily essential in their mic of Asian and minimalism to make you wfeel sad to leave them . Bathorrom and toliteries of top level. The service is simply flirting with perfection and breakfast is simply divine in terms of selection and quality.
One of those place that just gets out of the imaginary and that is probably setting the already high Chinese standards to even new heights as the one of its building. Simply amazing, worth any cent it costs

  • Stayed: December 2010, travelled on business
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2  Thank enricoallievi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2011

Absolutely impressive place. The Grand Hyatt has been a masterpiece since opening, however Park Hyatt is far superior. Design of rooms are state of the art with top notch amenities. Views are stunning. Truly enjoyed meals at the Dining Room and 100 Century Avenue restaurant. The infinity pool is awesome.

  • Stayed: November 2010, travelled on business
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1  Thank Francis_Pi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2011

My travels, for both business and pleasure, have taken me all over the world and to a variety of hotels in the process. The Park Hyatt Shanghai has been the nicest property I have ever stayed in, hands down! The lobby is located on the 87th floor of the SWFC (Shanghai World Financial Center), which is currently the tallest building in the city. Further details include:

The room: I stayed in a Deluxe King and have no complaints. The bathroom was amazing, the bed comfortable and there were lots of extras (e.g. a Nespresso coffee maker and iPod dock). The overall décor had a luxurious/modern twist with some Asian influence. It was all done ‘right’ and everything is very new.

The service: The service is impeccable and staff members even hold the lifts for you (through, some may find this suffocating). When I ordered room service, the same butler would bring my food and it never took longer then a half hour (no matter the time of the day). My only complaint may be that whilst the front desk staff spoke good English, the porters and house drivers did not. I would expect everyone in a hotel of this standard to speak conversational English at the very least.

Dining: In-room dining, along with the hotel restaurants were all good. There is also a mall attached to the SWFC, which has a variety of stores and restaurants (everything from Subway to more pricey establishments). You can access all of these areas without leaving the building. The hotel also has two bars and a club located on the 87th and 91st floors (respectively). My favourite was the one on the 87th (just off of the lobby), which was quite and offered great views of the city.

Transportation: To be honest, I only take cabs in Shanghai because they are so cheap! However, from what I heard, the Metro is close by. I took the hotel limo to/from the airport, which was a good service, but very expensive (over £100 GBP/$154 USD each way).

Unless you are afraid of heights, think its too pricey (greatness comes at a cost, you are paying for what you get) or are opposed to staying in the Pudong New Area, then you should not hesitate to book this hotel! Have a great trip and stay at the Park Hyatt Shanghai!

  • Stayed: October 2010, travelled on business
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2  Thank dfisch891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2011

I've traveled far and wide and stayed at some of the best hotels in the world..however Park Hyatt beats them all! Everything about this hotel is impeccable! Breathtaking views, attentive staff, helpful concierge, amazing food, great breakfast buffet! The spa was amazing as well. It might be on the pricier side but it is DEF worth it! The rooms makes you never want to leave..from the comfortable bed, to the high tech toilet, to the shower...uhh bringing back great memories just writing about it. If you're thinking twice about it DON"T..just BOOK NOW.

  • Stayed: October 2010, travelled with friends
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2  Thank TUSUBALI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2010

Check in on 86th floor, room the size of a large apartment, shower more like a waterfall and views to die for. This is a must stay hotel in Shanghai. Grand Hyatt is nice but this is a whole new level.

  • Stayed: December 2010, travelled on business
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2  Thank Topcat212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Shanghai

Address: No.100 Century Avenue, Pudong New District, Shanghai 200120, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Shanghai
#18 Business Hotel in Shanghai
#20 Luxury Hotel in Shanghai
#55 Family Hotel in Shanghai
#189 Best Value Hotel in Shanghai
Price Range: £195 - £366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Shanghai 5*
Number of rooms: 174
Official Description (provided by the hotel):
occupying the 79th to 93rd floors of the Shanghai World Financial Center ... more   less 
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Also Known As:
Park Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai

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