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“Fantastic hotel buidling. Service a bit on the low side for its class..”

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Park Hyatt Shanghai
Ranked #28 of 5,161 Hotels in Shanghai
Certificate of Excellence
Reviewed 8 September 2011

The hotel and room is in a class of its own.

The service however was not up to class standard.

Some of the hotel crew were fanstastic but the service level was way to uneven.

Due to the design, food and buidling, I would go back. But I wouldn't expect fantastic service.

  • Stayed: June 2011, travelled solo
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Thank Viking71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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559 - 565 of 1,195 reviews

Reviewed 4 September 2011

IF, you like the overall "upscaled style" consistant with Park Hyatt brand then you will truly enjoy this property. Staff is attentive however not fully conversive in English,room service is excellent. Its a quiet, wondertful place to stay.

  • Stayed: September 2011, travelled on business
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Thank davidruben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2011

This place is simply superb. The views are amazing, the rooms large and very modern with all everything you could wish for. Comfy bed, nice work area, dining table, sofa, big tub, rain shower, large cupboards, automatic toilet, coffee machine, free internet (with Chinese censorship), you name it.

The breakfast is great too, with the restaurants and bars all well designed, calm and quiet high above the bustling city. Great experience. The design is a combination of supermodern and rustic.

The pool is superb too, with views down, a hot jacuzzi and lounge chairs along the windows. The gym was smallish, I expected more there. The dumbbells were only up to 10kg.

It's in a business area with a lot of the sights on the other side of the river, except the Oriental Pearl Tower. Pudong airport is easily reachable though. The tower next to it which houses another Hyatt blocks the view a bit, but it's interesting to look down on that huge building.

Great service with speedy checkout, friendly and helpful staff everywhere.

  • Stayed: September 2011, travelled solo
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Thank Turicus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2011

Having traveled in big cities in China and tried the top hotels, Park Hyatt Shanghai is no doubt the best out there or even in the world.

Although it is in a CBD area, it does not feel like business hotel at all. I like the atmosphere there, a very calm and zen feel. Like a oasis in the city but above the cloud. Room was huge with all the top products. I loved the high ceiling and the view was breath taking. One have to try the Park Suite, the best contemporary suite I have even stayed. Service was flawless. Everyone was kind and with a big smile.

The only drawback was the breakfast choice was very limited and the food in other restaurants was just ok.

I am looking forward to go back there. :)

Room Tip: Park Suite XX26
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  • Stayed: August 2011, travelled solo
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Thank mrlnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

This is a fantastic hotel - spectacular views, ultra modern, etc - but priced accordingly. If you are considering this, also consider the next door grand hyatt - slightly better views, but less spectacular rooms and somewhat less expensive.

The only down side to this hotel is that food in the restaurants is very expensive - but there is excellent food available in the nearby IFC mall.

Price no object, this is where I woudl stay in Shanghai.

  • Stayed: August 2011, travelled on business
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Thank CohenTheBarbarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2011

Just spent the afternoon at one of Park Hyatt's salon for a friend's party. It was excellent! The service, the attention to detail, and the view was just amazing. The food, however, could of been better ... the fruits were fresh and good, but the pastries were dry and hard. The room had floor to ceiling windows and at 86th floor you have an amazing view of Shanghai. Will definitely consider having my next party there if they were to improve their food.

  • Stayed: August 2011, travelled with friends
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Thank caltech90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2011

My 4 night stay at the Park Hyatt Shanghai provided the ultimate in comfort for a very quick business trip to Shanghai. Arriving late in the evening, the view of the Pearl Tower right outside my room provided a pleasant welcome to this city. The comfortable furnishings, spacious layout, and thoughtful ammenities provided the sense of comfort and welcoming needed for a quick recovery from jet lag. The hotel "lobby" is located on the 87th floor of the Shanghai World Business Center building, thus views of the city are readily available from the lounges and diningrooms located on the 87th and 91th floors. The staff was ever attentitive, always providing a pleasant greeting, assistance when needed, and never intrusive.

Room Tip: Ask for a room with a view of the Bund or Pearl Tower.
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  • Stayed: August 2011, travelled on business
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Thank KMJS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Shanghai

Address: No.100 Century Avenue, Pudong New District, Shanghai 200120, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Shanghai
#18 Business Hotel in Shanghai
#28 Luxury Hotel in Shanghai
#181 Best Value Hotel in Shanghai
Price Range: £193 - £366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Shanghai 5*
Number of rooms: 174
Official Description (provided by the hotel):
occupying the 79th to 93rd floors of the Shanghai World Financial Center ... more   less 
Reservation Options:
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Also Known As:
Park Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai

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