This hotel is fantastic, without a doubt. We stayed in a Bund View Deluxe King and the room was spacious with a beautiful night view of the skyline and river. Bathroom was also quite large and everywhere had high ceilings which I like. Blackout curtains were great.
I see some people here on TA complaining about the low lighting, but this is typical Park Hyatt style and I really like it. Dark wood, concrete all done very tastefully.
Buffet breakfast was one of the best. A good selection of your western fare with a variety Japanese and Chinese dishes also available.
Concierge service was great. Very helpful in booking a great crab restaurant last minute and every organised a hotel car to drop us off free of charge!
Just a couple of things stop me from giving it five stars. First, and this may be insignificant to some, but the jacuzzi temperature was way too low for my liking. Perhaps it's tailored for small children as well, but I just felt it really needed to be warmer, especially during the cooler months. It also had a dirty smell which really put me off.
Secondly, if you don't speak Chinese, you may have some communication issues with the staff. Desk staff speak English but housekeeping does not. It took me three attempts to get another bathrobe and I had to go to the housekeeping room myself as she brought me towels instead.
Other than those couple of minor issues though, this hotel was exceptional and I would love to stay again. Although next time, I may need to bring a Chinese phrase book...
- Official Description (provided by the hotel):
- occupying the 79th to 93rd floors of the Shanghai World Financial Center ... more less
- Reservation Options:
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- Also Known As:
- Park Hyatt Shanghai Hotel Shanghai
- Hyatt Shanghai