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“Highest hotel in the world” 5 of 5 bubbles
Review of Park Hyatt Shanghai

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Park Hyatt Shanghai
Ranked #15 of 4,969 Hotels in Shanghai
Certificate of Excellence
NJ
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Highest hotel in the world”
5 of 5 bubbles Reviewed 12 April 2010

We just returned from a week in Beijing and Shanghai. The Park Hyatt is by far one of the best hotels I've stayed at. Clean, new, innovative. The shower was absolutely spectacular, service was impeccable. The pool on the 85th floor was great and because the hotel was so quiet we swam alone - I never saw anyone in there.

Book via American Express if you have a platinum card and you will get free tea service, free breakfast, free internet and 4PM checkout.

Only a few cons: Hotel limo service to / from PVG was pricey at $130 USD each way. Also, the location isn't really an area where you walk to everything, but taxis are so cheap it makes no difference. Our biggest complaint was the cloudy weather obstructing the amazing views! Would go back to Shanghai and stay here again any time!

  • Stayed April 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pjczech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,085 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York, NY
Level Contributor
97 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
5 of 5 bubbles Reviewed 10 April 2010

I tacked on a leisurely Shanghai weekend to my 10-day business trip to China. During the business leg, I had stayed at the Ritz Carlton Portman. I am glad that I opted instead for the Park Hyatt Shanghai for my leisure weekend.

The hotel is located on the top floors of one of Shanghai's tallest skyscrapers. You are greeted in the hotel lobby by striking views of the city. The check-in process was seamless, the attendant could not be more professional and friendly, and then she took me to my room. I was struck by the room's minimalist elegance, views, serenity, and plush finishes. The bathroom itself was as large as some hotel rooms in China.

The hotel also has a beautiful spa overlooking the city. The infinity pool is lovely though the gym is small with limited equipment, though adequate.

The Pudong area is not especially lively and feels rather generically like a modern international finance complex (think Canary Wharf in London or the Financial District in New York). But don't allow the neighborhood's lack of character to deter you -- a quick and inexpensive taxi ride will bring you to the Bund, French Concession, markets, and other areas of interest. (There are, however, some fine restaurants in the area.)

When I return to Shanghai, Park Hyatt will undoubtedly be my first choice for accommodations.

  • Stayed April 2010, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NYinTransit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
111 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 bubbles Reviewed 8 April 2010

Pros
- Large rooms (I believe smallest rooms are 50 sqm and up)
- Very modern decor with great artwork
- High headroom
- Bathroom have some sort of Japanese theme, with toilets seperate from the main bathroom
- Very strong water pressure from rainshowers (the strongest I have ever experienced)
- Square seems to be the motive/design theme of the hotel, and it is evidenced throughout
- Private elevator access to hotel lobby on 87/F, then key access elevators to respective room levels
- Great service from all hotel staff
- Small, but very beautiful pool
- Buffet breakfast adequate with lots of waiter/waitress on hand to serve you
- Cool one-touch light/window binds control from bedside
- Fast and free complimentary wired and wi-fi internet
- Great views of Shanghai as this is located at the top floors of the currently tallest tower in the city
- Bellman always on hand at ground floor drop-off lobby to assist with bags
- Security check at ground floor lobby
- Modern artwork throughout
- Comfortable beds and pillows
- Coffee and tea making facilities

Cons
- Really, there isn't!

Overall, I would absolutely recommend this hotel to anyone - the dark/modern/simple/reflective decor or theme they were going for totally works, and the service was absolutely top-notch

Stayed April 2010, travelled on business
Helpful?
Thank kceesse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 27 March 2010

Now that the hotel has open for more than a year, the previous problem of taxi drivers not knowing the location simply disappeared. Upon arrival, my wife and I had to go through the security check, two tall but rather dark doorways to the lift lobby, took the high-ceiling lift to the hotel lobby on the 87th floor. The room floor corridors are, again, rather dark. The decos are very Hyatt, but gave us the feeling that it might be a touch too cold. Our three-day stay was basically excellent, with one point worth mentioning. When we were at the hotel lobby on the 87th floor, we just wanted to browse around. There was a security guy eyeing our every move, as if we were trespassers. There was a stairway leading to the Function Room on the 86th Floor. When we wanted to walk down, the security guy just forbid us. That wasn't very friendly. If that was a closed area, why not put up a sign?

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank W0r1dTrave11er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta Indonesia
Level Contributor
73 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 5 March 2010

Shanghai in early March was cold, grey, rainy, windy… simply dreary. But our stay at the Park Hyatt in Pudong Shanghai definitely brightened our stay.

We arrived in early morning after a red-eye flight from Bali. Upon arrival, the check-in was flawless. The lady who escorted us to the room showed the amenities and familiarized us with the switches in the room. The butler already prepared a complimentary continental breakfast on a tray in our room. In addition to the in-room espresso machine and the complimentary wifi, these experiences gave us a pleasant and good first impression of the hotel. And the experience continued to be extraordinary.

The staff was friendly and helpful. I needed to get medicine that’s only available in China. The concierge found that the medicine wasn’t available in Shanghai but managed to trace the manufacturer to Funan and arrangements were made to ship the medicine to our location.

We stayed in the Park Deluxe Room on the 85th floor, which literally was in the clouds. The room was well designed with interesting high-tech gadgets (the toilet and the shower area were the highlights here). The room felt spacious (the ceiling was high). On a clear day, the views out of the window were breathtaking with the mind-boggling architecture and skyline of Pudong. The Mad Max type futuristic Jinmao Tower and the Oriental Pearl Tower were right in front of our eyes. The bar on the 92nd floor was alive even during the non-ladies weekday nights.

We wanted to make a 1-day trip to the ancient Chinese town of Suzhou and water town of Zhouzhuang but were confused with all the offerings on the internet. We asked the hotel concierge for recommendation and they said they worked with a local travel agent and gave 2 package options: the deluxe and the standard. We took the standard which was reasonably priced and were surprised that we were picked up in a nice, clean, spacious car with a good English speaking lady guide. The package included lunch and we had a feast at an excellent Chinese restaurant! All this with only a standard package?!! Wow we were so satisfied with the arrangements.

We found the concierge opinionated and was surprised when he said don’t bother to go on the Bund Sightseeing Tunnel and visit the ancient town of Qibao. Only later did we find that we should have listened to him!

If there is any criticism at all, I wonder why there is some rust on the taps by the sink in the bathroom and the door handle at the toilet room when the hotel only opened in late 2008.

Overall though, it was a luxury experience with absolute quality.

  • Stayed March 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Maura-SoeparjadiKwik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
317 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 bubbles Reviewed 30 January 2010

Excellent staff and service, friendly and personal. Efficient organisation of meetings and activities, airport pickups and dropoffs. High quality restaurants and facilities.
Well designed and spacious rooms.
Views would have been brilliant if the air outside was not smoggy

  • Stayed January 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank combebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 5 January 2010

6 Star all the way. Superb service. Impeccable, detailed rooms. Outstanding views. Breakfast is a tad expensive but very high end. Will not hesitate to stay again. Bring some trunks to check out the spa and infinity pool upstairs. This is the best hotel in China and one of the best I've ever stayed in.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank shinrai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Shanghai

Property: Park Hyatt Shanghai
Address: No.100 Century Avenue, Pudong New District, Shanghai 200120, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Shanghai
#15 Luxury Hotel in Shanghai
#18 Business Hotel in Shanghai
#55 Family Hotel in Shanghai
#178 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Park Hyatt Shanghai 5*
Number of rooms: 174
Official Description (provided by the hotel):
occupying the 79th to 93rd floors of the Shanghai World Financial Center ... more   less 
Reservation Options:
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Also Known As:
Park Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai

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