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“Best Hotel and Breakfast”

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Grand Kempinski Hotel Shanghai
Ranked #14 of 5,222 Hotels in Shanghai
Certificate of Excellence
Reviewed 6 November 2011

The best feature of this hotel is its breakfast! Superb scenery and setting, I would wake up every morning for the breakfast which I would normally skip breakfast. The staff was very great especially one in particular who made the place even more warm and friendly. If anyone goes for the breakfast there and doesn't know chinese look for Yudith Pinera. She can communicate in english very well and I find one of the most friendliest and most interesting staff I've ever met!!! :)

  • Stayed: November 2011, travelled on business
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1  Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 November 2011

This is a relative newcomer to Shanghai, and is just minutes from the Aquarium, Pearl Tower, Convention Centre, Super Brands Mall, IFC Mall and the Bund sightseeing tunnel.
Most modern hotels do not differ very much in their rooms. The Gran Melia is no exception - a corridor flanked by the bathroom and closets leads to a reasonably spacious room with a very comfortable bed, writing desk and armchair. There is the usual minibar, and complimentary tea and coffee making facilities.
The bathroom is big enough, but the shower is irritating. The water temperature does not seem to respond to any amount of knob twisting, and was always just lukewarm. I do not know if this is a problem in all the rooms, or just mine, but it was not enough of a problem to mar my stay.
The buffet breakfast spread is excellent, but there is a tendency to clear your table if you get up to get something else. There is a good choice of restaurants and they seem reasonably priced. The staff are reasonably helpful.
On entering the lobby, one is struck by the strong scent (?potpourri) which I found rather overwhelming.
Finally, a complimentary newspaper delivered to the room would be nice. You have to go to the front desl and ask if you want one, at present.

  • Stayed: November 2011, travelled on business
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1  Thank Inftraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2011

Stayed here recently and was very impressed. the rooms were lovely, the staff attentive, the pool was great (if a little cold), but would have liked it to have a bit more of a buzz. We had access to the business lounge, but were often the only people there, whichj made it a bit quiet. Also the taxi drivers had no idea where it was. I take it that is because it is new though.

Room Tip: The rooms with the Bund view have the best outlook
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  • Stayed: October 2011, travelled on business
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Thank Gordon_Edinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2011

Location: Great location in the middle of the financial district and a very short walk to the metro.
Service: Normally very good but some staff found it slightly difficult to communicate in English.
Facilities: Superb swimming pool and funky bar on the top floor overlooking the city.
Price: Great value and very cheap for such a good 5 star hotel.
Food: The breakfast is amazing for red level customers.

Recommendation: You must upgrade to the red level to enjoy the spectacular views and enjoy the inclusive pre-dinner drinks and food in a beautiful... well worth the extra money!

  • Stayed: October 2011, travelled as a couple
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1  Thank Steve11997766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2011

I had a excellent expenience with the staff there, good breakfast and even one manager invite me to try the club breakfast, yes, I will recomand Gran hotel to my colleagues as it is a new brand in China, one of the best hotel i have ever tried.

  • Stayed: October 2011, travelled on business
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Thank Paul56691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2011

I was booked into this hotel by my office whilst on a business trip to shanghai. On arriving at the hotel at 10am, I was advised that despite checkin not usually being until 2pm, they would accomodate my early arrival by upgrading me to a higher class room me if I didn't mind one with 2 beds in it and then I could go to the room immediately. No problem, and when I got there, the room was huge, very nicely furnished and had 2 'queen' beds in it! Everything you could possibly need in the room, very attentive staff, lovely pool and spa/sauna on the top floor, huge breakfast choice and a very reasonable price! Well done guys! Top class. I will be back.

  • Stayed: October 2011
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Thank Prahran28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2011

The Gran Melia Shanghai is my new favorite place to stay in Shanghai. The location cannot be beat, with many attractions, shopping centers and restaurants only a few short steps from the doors. The hotel itself is modern, clean and very attracticve. The staff is very friendly, speaks good english and has been quite helpful. The rooms are large, the views are spectacular and the beds are comfortable. What more can I say, this is a first class hotel in the middle of everything on the Pudong side of Shanghai.

  • Stayed: September 2011, travelled on business
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Thank Christy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Kempinski Hotel Shanghai

Address: 1288 Lujiazui Ring Road | Pudong District, Shanghai 200120, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Lujiazui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Shanghai
#14 Luxury Hotel in Shanghai
#26 Business Hotel in Shanghai
#54 Romantic Hotel in Shanghai
#135 Best Value Hotel in Shanghai
Price Range: £112 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Kempinski Hotel Shanghai 5*
Number of rooms: 686
Official Description (provided by the hotel):
Grand Kempinski Hotel Shanghai is centrally located in the Lujiazui financial and trade section of the prestigious Pudong district and offers sweeping views of the Huangpu River and the Shanghai skyline. Within walking distance to the Oriental Pearl Tower and only a short drive away from the Jinmao Tower, The Bund, and other well-known landmarks of Shanghai. The Pudong and Hongqiao airports can also be reached within 45 minutes. The Hotel’s design combines contemporary and Oriental features, where guests can enjoy a variety of cuisines including Chinese, Mediterranean, Spanish and an international buffet at Elements. ... more   less 
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Also Known As:
Gran Melia Shanghai Hotel Shanghai

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