This a modern, nicely furnished hotel is about 3 minutes from the terminals at Shanghai Pudong Airport. But the quality of service is poor compared to the high cost of staying here.
The hotel itself is a well appointed copy of a large western hotel: inside the building you'd be hard pressed to work out what country you are in. The rooms are large, and well equipped, and there is a useful and frequently free shuttle bus to / from the airport terminal.
The hotel is expensive - twice the price per night compared to the good hotel in Nanjing I stayed in the nights previous to this visit. But despite this premium, the service levels are poor, and apart from the wifi *everything* costs extra. The check-in (and check-out) teams struggled to speak English (odd given the airport location), and the bulk of the conversations I had with them involved them explaining how if I wanted to do that I would have to pay more.
By way of example, I got upgraded to a room on the "Executive" floor - which has a "lounge" for people on the floor offering drinks and a simple breakfast in the morning. In other locations some or all of the things offered in the lounge are free - but here a cup of (machine generated) black coffee cost $10, and breakfast was offered at a disturbing $25. The only conversation I had with the person monitoring the room concerned agitated attempts to explain that anything I wanted to would be possible for a fee (e.g. printing out boarding pass, having a coffee, eating any of the food provided): the only phrase in English the person had nailed was "you pay". Disappointing.
TV channel choice was standard international - so English language restricted to a few 24 hour news channels and some US movies, but good enough. Wifi was free but lamentably slow, and heavily restricted.
Hard to find any ground to recommend apart from location.
- Official Description (provided by the hotel):
- The Ramada Plaza Shanghai Pudong Airport is the only 4-star international hotel in the Pudong international Airport area. It is located only a 5-minute drive away from the airport terminals 1 & 2 and the Maglev Train Station and Metro Line 2. Instant flight information is available in all hotel guestrooms and main outlets. Our free Hotel Shuttle Bus T1 departs at the opposite of gate No.9 and T2 departs at gate No.27. The Maglev Train brings you to the downtown CBD area within 8 minutes. ... more less
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- Also Known As:
- Ramada Pudong Airport Hotel Shanghai
- Ramada Shanghai