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“Review from a jaded traveler” 5 of 5 bubbles
Review of The PuLi Hotel and Spa

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The PuLi Hotel and Spa
Ranked #7 of 4,969 Hotels in Shanghai
Certificate of Excellence
Berlin, Germany
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Review from a jaded traveler”
5 of 5 bubbles Reviewed 1 November 2013 via mobile

You definitely can't fault an independent hotel like the Puli which took a stand to be independent in a place like Shanghai where every other hotel is big, branded and for the most part impersonal.

Not only is Puli beautifully designed, it's lobby bar is actually a place Id go to for a drink with friends even if I wasn't staying at the hotel. And though the hotel is next to the elevated highway, double glazed windows provide a sound barrier that makes the silence almost surreal.

Bonuses? It's around the corner from the subway station and a stone's throw from Jung An Temple and Nanking Road where you can shop, dine and more.

Stayed December 2012, travelled with friends
Helpful?
Thank GoodBadnFunky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review, 3 November 2013
Dear Guest,

Thank you for sharing your experience on TripAdvisor. I am so proud to learn that your experience was such a pleasent one.

I am delighted that we exceeded your expectations and that our great location and proximity to major shopping, dining and sight seeing made your visit such a success and convenient one.

We look forward to your return in the near future and remain,

Sincerely,
Jan B. Tibaldi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (226)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Milwaukee, Wisconsin
1 review
5 of 5 bubbles Reviewed 31 October 2013

Stayed for four wonderful nights at this incredible hotel. What makes it so great is the beauty of the PuLi itself combined with a staff that is world class and 100% focused on making your stay perfect.

The rooms are very spacious and the beds are extraordinarily comfortable. Snacks & complete mini bar access included for free. And l should mention too that their version of a minibar compares quite favorably to anything i have seen in the US. The lobby and bar area is completely unique with a vibe that makes you want to sit down and take it all in.

The PuLi is centrally located, and you can get to any part of shanghai in a very short time. We walked from the Bund to the hotel one afternoon , and its right next to the French Concession.

Its a great value too. The cost was far less than what i am used to paying in US luxury hotels.

I cannot give a hotel any higher recommendation! The PuLi stands at the top!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank W T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review, 8 November 2013
Dear Guest,

Thank you so much for the marvelous review you posted on TripAdvisor following your recent stay with us.

I am indeed delighted to read that my team was successful in making your stay such an incredible experience.

We like to offer our guests value additions such as the complimentary mini bar - I am happy you made use of it and that you enjoyed the selection.

The Long Bar is indeed unique with a vibe not to be missed, it is fascinating sitting in a corner to watch the "cat walk" and "who's who" in the business and fashion world while sipping a cocktail or enjoying afternoon tea.

Thank you again for your praise and my team and I look forward to your return visit in the not too distant future.

Until then,
I remain with kindest regards,

Jan B. Tibaldi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

Fantastic service. When they learned that we were on a honeymoon, we were upgraded to the grand suite. The attention to details is great i.e. the toiletries are huge, the slippers are fluffy, the minibar is complimentary and the bathtub comes with soft headrest. To top it off, their service is impeccable - They gave us a complimentary champaign and sweets on arrival and cleaned our room in the evening again so that our room was optimized for a good night rest.
Highly recommend this place!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank eylit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review, 30 October 2013
Dear Guest,

Thank you so much for taking the time to write your lovely comments from your recent honeymoon trip.

I am so happy you chose our urban resort for this very special occasion and am even more delighted that we were able to contribute to its complete success with our service, grand guest rooms, amenities and attention to detail!

Wishing you a very happy life together and looking forward to welcoming you back soon.

With kindest regards,

Jan B. Tibaldi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
1 review
5 of 5 bubbles Reviewed 29 October 2013

Certainly the most friendly service i have ever met within a hotel stay.
At every corner you can explore a fine details, which often comes down to basic functionality.
Smell and music as well as lightning design are careful chosen.
The water in the pool is even with the edge of its surroundings. As soon as you step inside the little waves make the water silently drop over the edge.
Its perfection in every detail..

Room Tip: i have only seen one room, but i expect all of them are of same quality.
See more room tips
  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dawey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review, 30 October 2013
Dear Guest,
Many thanks for posting your review on TripAdvisor.

I was thrilled to read your comment on having the most friendly service - that is quite a statement, which I will be delighted to share with the entire team.

A keen eye for detail is where success thrives, if it is in service approach, decor, amenities or the various senses - I thank you for recognizing us in this regard.

My team and I look forward to the pleasure of serving you in the near future again - until then,
I remain,

With kindest regards,
Jan B. Tibaldi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

This is the most beautiful hotel I've ever stayed in. Room was amazing, location fantastic, common areas exception - swimming pool straight out of an architecture magazine. Mini bar and snacks included! The only mildly annoying thing was that the frequent stay programme is not part of a chain, or even Puli's own. You can get points for three airlines - none of which I use!,

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank banditking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review, 28 October 2013
Dear Guest,

Thank you for sharing such gracious feedback from your recent experience at The PuLi Hotel and Spa.

I am delighted to read you rate us as one of the most beautiful hotels you have ever stayed in and that our spacious guest accommodations exceeded your expectations and that you made full use of our fantastic location to explore Shanghai. We also appreciate your kind comments on our public areas and lovely pool.

My team and I really look forward to welcoming you back soon to your new home away from home. In the interim, I remain at your service.

Sincerely,

Jan B. Tibaldi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
paris
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

Beautiful hotel, understated luxury with all details perfectly in place and coherent. Architecture and design create an amazingly relaxing feeling. Perfect service. Rooms very welcoming, I particularly enjoyed the bathroom. Also experienced a room service dinner which was lovely. One of the highlight was the buffet breakfast, huge choice and amazing quality. Only drawback would be the swimming pool/spa area which felt a bit intimidating and not as welcoming as the rest of the hotel. Overall, I warmly recommend. Not your typical Shanghai high rise with view but definitely worth checking-in if you are already quite familiar with the city.

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank corsica_paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review, 29 October 2013
Dear Guest,

I really appreciate you taking the time to post your comments on TripAdvisor following your stay with us early in the year.

We are so glad that you enjoyed your visit and that you not only appreciated the understated luxury, details and architecture, but also felt looked after based on our high service efficiency.

I agreee a 100% with you - a spacious and well layed out guest bathroom does make a big difference and when you combine it with servitude and great food.....

The entire PuLi team looks forward to welcome you back in the near future.
With kindest regards,

Jan B. Tibaldi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

I can highly recommend The Puli Shanghai to any business and/or leisure traveller.
With so many choices of luxury hotels in town, The Puli really does stand out.
It is one of the only hotels in town which has a real atmosphere where locals and travelers meet in a sophisticated environment. The rooms are maintained to the highest standards, the lounge /bar/outside terrace have a good vibe at any time of the day.
The gym and pool are peaceful and service throughout the property is very friendly and professional.
Good price value, good location and next The Peninsula the only other true luxury hotel in Puxi.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marcel16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review, 27 October 2013
Dear Guest,

Thank you for taking a moment to share your feedback with us on TripAdvisor following your stay with us.

I am thrilled to read that you enjoyed the atmosphere and the sophisticated environment where our international and local guests come to "meet and play".

Your kind words on the great maintenance of our guest rooms, vibe at Long Bar, Pool and Spa are very much appreciated and most of all that our service throughout the hotel is very friendly and professional.

My team and I look forward to welcoming you back soon. In the interim, I remain at your service.

Sincerely,

Jan B. Tibaldi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The PuLi Hotel and Spa

Property: The PuLi Hotel and Spa
Address: No.1 Changde Road, Shanghai 20004, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Jing'an
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Spa Hotel in Shanghai
#179 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Official Description (provided by the hotel):
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 
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Also Known As:
The Puli Hotel Shanghai

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