I hesitate in giving 4 stars and not 5, because the rooms, the lobby area and the pool/spa are really stunning (the 75’ tiled indoor pool is great for swimmers). But while service was excellent at times, it fell short other times in small ways that added up (long delay getting a taxi, failing to do evening turn down service and not leaving notice, mix-up on wine) … English proficiency is pretty low among the staff and this creates issues I think for western guests. The buffet breakfast is fine but seems limited after a couple of days. The location is OK and central enough, surrounded by modern luxury shopping centers.
- Official Description (provided by the hotel):
- As Shanghai's first luxury urban resort, The PuLi Hotel and Spa is centrally located between Nanjing West Road and YanAn Road. With 193 rooms and 36 suites, The PuLi offers 24-hour butler service, in-room dining, concierge, laundry and valet services, and a one Michelin star restaurant, PHÉNIX eatery & bar. The Health Club has a superbly equipped state of the art gymnasium, sauna, steam room, experiential showers, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara Spa in Shanghai. With different venues to choose from for your private event or meeting, guests can experience handcrafted service from tailor-made menus to programming assistance. The Level 1 Garden Terrace, Level 2 all-day dining restaurant and Private Dining Room, Level 3 Meeting Room, and Level 26 as a multi-functional space where one can host exclusive and intimate events and gatherings up to 150 guests. ... more less
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- Also Known As:
- The Puli Hotel Shanghai