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“Nice Executive Suite”

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InterContinental Shanghai Puxi
Ranked #30 of 5,035 Hotels in Shanghai
Certificate of Excellence
Singapore, Singapore
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Nice Executive Suite”
Reviewed 26 July 2014 via mobile

Nice comfortable with nice coffee. Toilet has auto sensor so when u step in, toilet cover auto open up by itself, functions similar to those in japan.
Lounge on 2nd floor breakfast is a disappointment as for 5 dys the varieties are almost 90% same.

Hotel is located about 8 mins walk from line 1 hanzhong station that make traveling around shanghai convenient.

Stayed July 2014
Helpful?
Thank cooblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review, 29 July 2014
Dear guest, thank you for choosing InterContinental Shanghai Puxi. We have shared your compliments with our team and they feel very encouraging. Now, we have updated breakfast menus in Club Lounge. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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756 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Rio de Janeiro, RJ
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 July 2014

We have been to Shangai on family trip for 3 nights.
The hotel is great, a beautiful and huge lobby welcome you when you arrive.
The executive rooms are fantastic with excellent bathroom and a lot of novelties to entertain your stay.
The location is not so good if you are traveling for tourism but you have a lot of taxis on the front door. Don't forget to get a business card from the concierge because taxi drivers do not speak English.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Claudio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review, 29 July 2014
Dear guest, thank you for choosing InterContinental Shanghai Puxi. We have shared your compliments with our team and they feel very encouraging. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

Enough have been said on the unusual setup of buildings. In addition, you can go from main building to executive building inside, on 3rd floor.

Also, Rita from executive Check-in counter is extremely helpful.

Overall, a great stay. Sure i will come back.

Y.F. MA

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matt_Ma_YF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review, 18 July 2014
Dear guest, thank you for choosing InterContinental Shanghai Puxi. We have shared your compliments with our team and they feel very encouraging. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 9 July 2014

The hotel is made up of 2 separate buildings - the main tower and the club tower. The regular rooms (main tower) are much bigger than average hotel rooms - 45sqm for a superior room. The bed sizes are 2*2 m for king bed , 1.3*2 m for twin bed. We got upgraded to the club tower where the rooms are even bigger (60sqm) but you have to take a short walk or take the hotel buggy to get to the building. The rooms were full of luxury amenities. Even the toilet had an automatic system with literally 'Full service' (whatever a machine can do for you - it does).
In general the service at the hotel was excellent. One of the best hotels we've ever stayed at. The staff did their best.

We had an irregular issue on one of the days which the hotel management dealt with professionally.

One of us had a birthday and the hotel staff surprised us and delivered to our room a nice round cheese cake.

We normally took a taxi into the city where the hotel staff order it for you and direct the driver where to take you, giving you a note with the destination details in Chinese and English, including the hotel name and address in Chinese (for returning). For most of our taxi rides we paid between CNY 14-25.

Food at breakfast was very good including a variety of fruit, cheeses (3 kinds which regrettably weren't changed daily), smoked fish, smoked salmon, sushi, hot Chinese dishes, salads, pastries, juices, omelettes bar, soup and noodle bar and more.

Prior to our arrival The Concierge Mr. Loki gave excellent service by email with clear instructions of the different options of transportation to get to the hotel.

The hotel seems to be situated in a business area. With a 10 min walk you can get to some small convenience stores, small restaurant and some fast food chains like KFC and McDonalds.
The hotel is Located 1 km from the Shanghai railway station but you need to take an overpass with stairs to get there by foot. We took a taxi.
The hotel seems not to have any connecting doors. We eventually got two rooms with a joint wall which was a bit of a disappointment for us.

We enjoyed the hotel very much despite the location not being central.

Highly recommended!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank am111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review, 16 July 2014
Dear guest, thank you for choosing InterContinental Shanghai Puxi. We have shared your compliments with our team and they feel very encouraging. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2014

I Booked the room directly at IHG site based on their price guarantee program. Then I found at least 3 international sites selling the same room at least 25% cheaper. But they rejected to offer he same rate as other sites by saying they now bill is at CNY, but other sites even quoted in CNY, final charge are in USD. They said no matter how much cheaper other sites after currency conversion, unless other site can charge me in CNY, their policy is still not accept the claim. It's 25% cheaper n I booked 4 nights, the total difference in amount is over 200 usd but still not valid.
Another unreasonable point is, they said unless I book thru IHG site, or else even I stay there, my stay still can't accrual points. U are charging 25% more, how could I book with u direct???
Also inside their website , they said IHG member can get free wifi in room. I booked their deluxe room, which is the 3rd most expensive grade just after the club room, but they still said because I'm basic member, no free wifi can offer.....
I'm so disappointed for this hotel. How could a five star hotel not having free wifi ? Especially I'm not booking the cheapest room and is their member..... This is an incredibly bad service I've ever experienced from a five or even 4 star hotel

Stayed July 2014
Helpful?
1 Thank chachaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review, 16 July 2014
Dear guest, thank you for choosing InterContinental Shanghai Puxi. Regarding to The Best Price Guarantee is Group promise that the best hotel room prices for any InterContinental Hotels Group (IHG) property can be found directly on our Web sites. If you find a lower room price (room rate) with a lower total room cost (including all taxes and fees) on a publicly available competing Web site for the same hotel, type of accommodation and rate restrictions on the same date(s), we’ll not only match that lower room price, we’ll give you your first night’s room price free, subject to the Best Price Guarantee Terms and Conditions. To use the Best Price Guarantee, you must notify us within 24 hours of making your IHG reservation by filling out the online form. For further information, you may click https://www.ihg.com/hotels/gb/en/customer-care/best-price-guarantee.
Our hotel front desk staff will verify guest IHG member information upon guest check-in. All IHG members may entitle to have free internet access in our hotel.
Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your enquiries and future bookings. I look forward to seeing you soon.
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LANCASHIRE, ENGLAND
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 July 2014

Just check out the toilet in this hotel...You walk in and the lid lifts automatically and the seat warms for you! Then, after you have done what you went in for it gives you a wash/dry option! It is a really lovely hotel with really nice rooms and public areas. I'm not very keen on the food but fellow travellers who like Chinese food say it was very good. Lovely hotel.

Room Tip: Not aware of any bad rooms but I wouldn't really know.
See more room tips
  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FLETCHER22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review, 11 July 2014
Dear guest, thank you for choosing InterContinental Shanghai Puxi. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 July 2014

Had the opportunity to stay at this magnificent hotel, and the staff were really great with a great view from the hotel room. The bathroom was nice and the breakfast served by the hotel were really delicious too. Concierge were fantastic and helpful by getting taxis and telling the driver where we wanted to go

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mysticgoku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review, 9 July 2014
Dear guest, thank you for choosing InterContinental Shanghai Puxi. We have shared your compliments with our team and they feel very encouraging. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Shanghai Puxi

Property: InterContinental Shanghai Puxi
Address: No.500 Hengfeng Road, Zhabei District, Shanghai 200070, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in Shanghai
#30 Family Hotel in Shanghai
#30 Luxury Hotel in Shanghai
#37 Business Hotel in Shanghai
#56 Romantic Hotel in Shanghai
#108 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — InterContinental Shanghai Puxi 4.5*
Number of rooms: 533
Official Description (provided by the hotel):
Housed in two sleek glass buildings straddling a towering commercial structure in downtown Shanghai, InterContinental Shanghai Puxi is the first international luxury brand hotel in Shanghai’s Zhabei district, a fast emerging premier commercial and business area. With more than 3,125 square meters of state-of-the-art venues it has one of the most extensive allocations of facilities for conferences and social events in the west of Shanghai's Huangpu River. ... more   less 
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Also Known As:
Intercontinental Shanghai Puxi Hotel Shanghai

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