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“Poor Service”

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Kejiantang Boutique Hotel
Ranked #2,064 of 5,059 Hotels in Shanghai
HKG
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Poor Service”
Reviewed 9 May 2012

Good for those familiar with Shanghai and just need a place to stay for a few days. Expected more from all the positive reviews but was highly disappointed. Most of the staff are "cold" and unwelcoming. Definitely not worth the price! Could have stayed somewhere nicer, more comfortable, and more hospitable for same amount. Very limited breakfast (basically one sandwich) with only one hour window (which is already pre-selected for you). Hotel is right beside a bar/lounge/resto which plays loud music until midnight everynight, and yes, you can hear the bass loud and clear from your room.

Room Tip: No swimming pool or fitness center
See more room tips
  • Stayed May 2012, travelled with friends
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Helpful?
1 Thank Ryu242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

Traveller rating
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    3
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    2
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Families
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8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Hong Kong, China
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 January 2012

If you already know the French Concession well, have no fears of getting yourself around in Shanghai, and like the idea of staying in an old place with only 6 or so rooms, then this is the hotel for you. It's a pearl tucked away on Yongjia Lu, just near the Xiangyang Lu intersection. If want a hotel with concierge services, people who write everywhere you are going in Chinese on a little piece of paper, and someone to print off your flight schedule before you head to the airport, then stay at a western chain hotel where there are many people already waiting for you.

  • Stayed October 2011, travelled on business
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Helpful?
1 Thank seanfrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Changshu, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2011

I stumbled upon this hotel while reading a review for hotels in Shanghai. I wanted something quiet and pleasant in the French Concession neighborhood. I found it! The Ke TangJian hotel was so cute. First, I had booked the attic single room and it was a loft room- adorable. However, I could not cool the room down enough so I asked to move to a one story room and it was no problem and the air conditioning was excellent. The rooms are as they look online, and even feel spacious.

All the employees are friendly and kind. The food in the restaurant is also quite good. I have spent a lot of time in Shanghai recently and I have yet to find a restaurant with such a warm environment as this. I highly recommend this hotel!

However, it is a good 10-15 minute walk to any subway, but if that bothers you there are taxis a plenty.

Room Tip: The attic room temperature might be hard to control- but I dont think you can go wrong!
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  • Stayed August 2011, travelled solo
    • Value
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Helpful?
1 Thank travelgurl2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2011

The building only houses about 6 or so rooms therefore you are given a code to get in and out of the hotel to input on outside keypad. The hotel itself is a tiny lobby and the stairs, with a nice painted wall with a door that leads you to the restaurant. You go up the stairs and you start loving the place, it has a very modern vintage feel to it. The building has been remodeled and it is very comfortable. The room is very spacious with beautiful dark wood floors and big windows. The furniture is lovely and vintage. There is a desk, internet, bathroom amenities, flat screen tv mounted to the wall, closet. A beautiful painting sits over the vintage very comfy bed. There is central AC and heat so the room is very comfortable. The bathroom consists of two different rooms, one for toilet and one for shower with a beautiful claw-foot tub. The room is incredible. This is a boutique hotel much more like a bed and breakfast since the room came with free breakfast. if you walk a few streets down you have a live music venue called Mao live house and some others, a little further down you have the Blarney Stone Pub. If you walk another direction you have an Indian food restaurant, american restaurant, Sasha's, Zapata's mexican food. Metro is close by but you do have to walk like 10 minutes I would say. Cabs are cheap and plentiful. This neighborhood is called the French concession and it is a must see in Shanghai plus is where most of the great restaurants, bars and clubs are located oh yeah and excellent boutique shopping. free wifi.

  • Stayed March 2011, travelled as a couple
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Helpful?
1 Thank CheekyPeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai/UK
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2010

I stayed at the Ketangjian for over three weeks and had a thouroughly enjoyable stay, as did my colleagues who were there for some of the time. The staff are very friendly and helpfull and the resturant serves the best Thai food I have tasted in Shanghai. The location is perfect for walking and exploring the French Concession District

  • Stayed May 2010, travelled on business
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Helpful?
Thank EnglishmaninShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverine Lake, MI
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2010

From the moment we stepped inside the hotel we felt at home. The staff was wonderful and treated us like family. The rooms were neat and clean and comfortable. The restaurant served delicious food and were acocmodating of our needs. This hotel and the staff made our stay in Shanghai very special.

  • Stayed March 2010, travelled as a couple
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Helpful?
2 Thank kfteacup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
usa
1 review
Reviewed 27 March 2010

we enjoyed our stay at KeTangJian in Shanghai, the staff was very accommodating.
The rooms and the decor was very inviting. Mr. Zhu Wei was very friendly and helpful.
The restaurant staff was very friendly, and the food was excellent!

  • Stayed March 2010, travelled as a couple
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Helpful?
Thank coloradogirl52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kejiantang Boutique Hotel

Property: Kejiantang Boutique Hotel
Address: No.335 Yongjia Road, Huangpu District, Shanghai 200031, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Hengshan Road
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #2,064 of 5,059 Hotels in Shanghai
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Kejiantang Boutique Hotel 3.5*
Number of rooms: 6
Official Description (provided by the hotel):
located in Yongjia road (close to S Xiangyang road) ----the former French Concession, was built in 1936, total 6 rooms,3 storeys and a beautiful tropical garden, consisted with the Boutique Hotel and South-East Asian restaurant. ... more   less 
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