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“Amazing hotel - we had a perfect stay”

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Hotel Indigo Shanghai on the Bund
Ranked #23 of 5,159 Hotels in Shanghai
Certificate of Excellence
Reviewed 25 August 2014

My husband, adult daughter and I stayed at the Indigo for three nights last month on a short stopover en route to London. We wished we could have stayed longer!

We could not fault anything from the service, to the comfort of the rooms, to the food, to the fabulous location overlooking the Bund.

We arrived after a long-haul flight before our room was ready, but we were welcomed up to the restaurant for the most fantastic breakfast and to kill some time taking in our first sights of Shanghai - the Bund, the Huangpu River and Pudong. The food and beverage director (think that was her title), Julie, was superb and made us feel very welcome, as well as providing us with a lot of useful information and advice about Shanghai sights.

While I'm on the food - I may as well mention the daily breakfasts which included divine Bircher muesli, fruit, cold cuts, breads, cheeses etc, plus a range of cooked breakfasts. Fantastic!

Our room was a beautiful corner room with an amazing view. Probably the most memorable aspect was standing under the rainfall shower looking out at the barges making their way up the river! But the beds were also super comfy with lovely crisp linen.

There was a very useful relaxation area and business centre which we used. We didn't use the pool but it looked lovely.

The location was great. A comfortable stroll down the Bund to Nanjing Road, close to the Yu Garden and a short taxi ride to most of the places we wanted to go.

The Hotel Indigo Shanghai on the Bund is a wonderful hotel and I would love to re-visit. I highly recommend it.

Room Tip: Ask for a river-view room.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Lelonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded 26 August 2014

Greetings Lelonline -

So kind of you to take the time to write such a detailed review of your stay with us on TripAdvisor. Of course it is wonderful to read that you and your family enjoyed an exceptional time with us here at hotel Indigo but more so that the special touches, attention to detail, and personalized service have motivated you to wish to return and stay with us again.

I will be sure to share your comments with Julie - you were correct or Director of Food & Beverage and the hotel team at large. The team strives to win over our guest one experience at a time and look forward to welcoming you back to Shanghai again soon.

Christoph
General Manager

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414 - 420 of 1,437 reviews

Reviewed 25 August 2014

We spent a WE in the Indigo hotel on the Bund and were impressed. A great hotel, ideally located, beautiful ambaince, special flair, great and friendly stuff ( we got a bottle of wine as a welcome, as the receptionist noted that we were celebrating my husbands birthday) and all you need for a nice stay.
The Char restaurant in the hotel is very good. A bit overpriced (also for Shanghai - we have had better steaks for the price in Shanghai) but you jave plenty of other options on the Bund for dining with stunning sky line views. The Char bar is great. We went back there also after our stay in Indigo hotel.
I like the breakfast a lot! small, cute buffet and all you need in good quality of food ( yoghur, juices, eggs a la carte, ....).
A perfect option to escape the daily routine. A great option for a metropolitan stay in one of the best views in Shanghai!

Stayed: March 2014, travelled as a couple
Thank dream30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded 26 August 2014

Good Morning dream30 -

I am thrilled to learn that you selected hotel Indigo as the place to go for a stay-cation and to celebrate your husband's birthday. Even happier to hear that you have subsequently returned to enjoy drinks in our rooftop bar Charbar many times since.

I do hope you will continue to visit us in the months and years to come and allow us to become your home away from home here in Shanghai. It would be such a pleasure to meet you both in person so please do reach out to me the next time you are planning a visit to the hotel.
christoph.zbinden@ihg.com

Christoph
General Manager

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Reviewed 23 August 2014 via mobile

The Hotel is ideally located at the end of the Bund. Nice to make an evening walk after a hard dsys work.
Interior is also stylish.Breakfast is sumptious.Had a nice stay.Try to get a river room.Look to the Huangpu river and Pudong side is marvelous.

Stayed: August 2014, travelled on business
1  Thank Heino G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded 26 August 2014

Dear Heino G -

Thank you for you kind words describing your recent stay with us here at hotel Indigo. I am so glad that you enjoyed both your room and the fantastic view which it provided you both day and night. I will also be sure to share you praise regarding the breakfast product and service from Quay located on our 6th floor. The team have really focused heavily over the last year to make this a memorable and enjoyable meal experience for all our guests - enhancing the cold breakfast buffet and the accompanying hot a la carte items which are also included in the breakfast package.

We hope to see you in Shanghai again soon.

Christoph
General Manager

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Reviewed 22 August 2014

I stayed in Indigo Hotel last month and the experience is superb! Views are incredible, breakfast is one of the best I ever took in so many Hotels, room is High-Tech and very cousy! I recommend for sure! The only thing I didn't like was the noise at ground floor due to repair works ...

Room Tip: Please choose the rooms at top floor with views ...
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  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank jmatos79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded 26 August 2014

Hello jmatos79-

Thank you for your recent comment on TripAdvisor. I am glad to hear that you really enjoyed your overall stay , the room appointments, the view and of course the attentive service. I do apologize for the noise you encountered in the lobby during your stay as the tenants of the 2nd and 3 floor of the building were converting the space into two new restaurants. Great for the long term enjoyment of our guests but was agreeably disturbing during the 14 days of construction. Although I am thrilled to report all is now none and we are looking forward to returning to the tranquil and pleasant atmosphere one should expect from a boutique hotel.

Look forward to showing you the new spaces upon your return to hotel Indigo.

Christoph
General manager

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Reviewed 22 August 2014

I was there for a business trip and stay over for 2 nights. overall rating was perfect as the rooms are very new and clean. I was given a room with the river view . spectacular in the mornings and at night. Walking distance from the bund if you intend to stroll .. Morning , i pop by to the pool which is indoor and also the gym.. with a great view facing the river as well .
overall good experience with Indigo Shanghai

Room Tip: Facing the river.
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  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
1  Thank KiaRio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded 26 August 2014

Greetings KiaRio-

Well who can argue with PERFECT- thank you do much for your recent kind comments on TripAdisor as they help spread the word about what we are up to here at hotel Indigo. I hope we will have the pleasure of welcoming you back soon.

Christoph
General Manager

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Reviewed 20 August 2014

We did not stay at the hotel but wanted to see the Bund and Pudong light up at sunset. This bar has everything. We sat at the terrace with a nice cold white bottle of wine. Around 6:30 pm the "light show" starts, one building after the other. By about 7:00 PM many of the boats on the the Huangpu River are illuminated as well. The staff at the bar was very attentive and the snacks and wine were delicious.
If you happened to be walking on The Bund, just visit the hotel's bar. It is worth it. It was one of the best things we did in Shanghai!!!

Room Tip: If you are not staying at the hotel but want to enjoy a drink and the view, get to the bar around 5...
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Stayed: June 2014, travelled as a couple
1  Thank Palmeraunica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded 26 August 2014

Dear 4Palmeras-

So glad that you were able to take in one of the most spectacular views in all of Shanghai and enjoy some tasty snacks, properly chilled wine and attentive service in our Charbar. In fact, we have now completed the 2nd expansion of the bar with its new south facing Sky Terrace that offers an alternative to the well know north facing Bund terrace for our many guests.

The team is also very proud to have been named best hotel bar 2014 in both City weekend and What's up as they work very hard to make sure each guests leaves happy and with some stunning pictures and fantastic memories. Rather than simply being know for the view - providing top notch service and excellent beverages and cocktails is our singular focus.

Hope to have you back again soon.

Christoph
General Manager

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Reviewed 20 August 2014

A very charming boutique-like hotel, right on the river. It is located on the Bund, minutes walk from one of the most charming places in China, the Yuyuan Garden (with amazing shops and a famous tea house on a little lake).

The service is very good, and the décor is very unique. The rooms are very cozy and extremely comfortable. The restaurant serves a fantastic breakfast.

Watch out for taxi drivers if you are arriving from the Maglev station – they will try to rip you off. The regular fare should be no more than 80 RMB, ours wanted 180 RMB. Almost held us hostage until we gave him 120! Not a pleasant experience. Make sure you negotiate the price before you get into the cab! And insist on dropping you off in front of the hotel, not the back, where he can easily retreat…

Would definitely stay there again, as the hotel itself is really great.

  • Stayed: May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Dman_DW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded 26 August 2014

Dear Dman_DW,

Awesome to read that you enjoyed a wonderful time with us here at hotel Indigo. In fact, since your last visit we have expanded both the Char bar with a new south facing terrace and Char dining with an additional river view room for your enjoyment and future exploration.

I am sorry to hear that you had an issue with a disreputable taxi driver- as most in the city are freindly and honest. You are absolutely right that you should never let them drop you off near by or behind your destination as it makes them very difficult to track. However, if they were to drive up to the hotel we can easily bring up the arrival on video, identify the plate number and get the police involved quickly to have the money returned and dissuade them from trying this again in the future.

I hope this has not put you off from returning to Shanghai and we would certainly loving having you stay with us again.

Christoph
General Manager

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Additional Information about Hotel Indigo Shanghai on the Bund

Address: No.585 Zhong Shan Dong Er Road, Huangpu, Shanghai 200010, China
Phone Number:
Region: China > Shanghai Region > Shanghai > South Bund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 5,159 Hotels in Shanghai
Price Range: £152 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Indigo Shanghai on the Bund 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
Hotel Indigo’s first property in Asia Pacific opened its doors in December 2010. Sitting directly on the Huangpu riverfront, Hotel Indigo Shanghai on the Bund assures not only spectacular views of both the historic Bund and dramatic Pudong skylines, but an upscale boutique hotel experience where the focus is on inspired service, fresh and vibrant design reflecting the local neighbourhood, and providing guests with an authentic taste of today’s Shanghai, where old and new converge. Featuring 184 rooms, including 23 suites, each individually designed room at Hotel Indigo Shanghai on the Bund provides all of the creature comforts expected from an upscale boutique property, but they are anything but ordinary. Maximizing the spectacular views and combining traditional and modern Chinese design and bespoke pieces, each room provides an intimate haven and unexpected details – be it the walk in “shell shower” featured in a number of guest bathrooms, the oversized wet room with spectacular views, the reclaimed Shikumen brick feature wall or the hidden refreshment bar with individually designed tea sets. All Guests can enjoy the bund view at the public areas. Attention: The Shanghai Regulations on Smoking Control in Public Places took effect on March 1, 2017. Hotel can’t offer smoking room and smoking has been banned in indoor place. ... more   less 
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