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All reviews subway station langao road large food court a small shopping mall the club lounge hotel offer lounge staff breakfast buffet was good loved this hotel beautiful hotel gold member chinese restaurant western breakfast hotel room is large bathroom noodles excellent stay
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Reviewed 22 June 2018

I recently spent 4 nights at the Renaissance Shanghai Putuo Hotel on the 19th club level floor. The room was very nice with comfortable beds and a large bathroom. Our rate came with breakfast or we could eat breakfast on the club floor. We never made it to tea but did enjoy happy hour that came with food in the club. The bar on the first floor had a great Waygu beef hamburger, and we also enjoyed the Japanese restaurant in the lobby. I would stay here again in a heartbeat!

  • Stayed: June 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank SmileDoc7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenpan125, Manager at Renaissance Shanghai Putuo Hotel, responded to this reviewResponded 24 June 2018

Dear Guest,

Thank you for staying at Renaissance Shanghai Putuo Hotel and sharing your review on Tripadvisor. We are pleased to hear that you had a wonderful stay with us. We will share your valuable comments with our Rooms division including Manager. Customer satisfaction is our utmost priority. We will strive to maximize guest satisfaction and will continually work toward providing excellence experience to your for your next visit. Thank you again for your feedback and we hope to have another opportunity in the near future of welcoming you back.

Best Regards,

Renaissance Shanghai Putuo Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

Very clean hotel, contemporary, good price. It is very convenient if you want to use MTR - it is located just above the station (MTR is very easy to navigate in Shanghai).
The only negative I have experienced there is a very poor English language skills (but this is the country-wide problem). Definitely will consider staying there again if I get tired of touristy areas.
Tip: There is Zhenru Temple within walking distance (well, a couple of miles, but if you don`t mind exploring the city by foot - worth the walk). The area is very local with lots of construction sites.

Stayed: November 2017
Thank TravelSense18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenpan125, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this reviewResponded 22 June 2018

Dear Guest,

Thank you for taking your time to share with us the experience of your recent stay here in Shanghai. We offer our sincere apologies for the inconvenience caused which is uncompromising with our aim to provide a great experience and value to our guests. We have taken note of your comments about staffs’ English speaking level, your comments will be shared with concern departments to make an improvement. Once again thank you for providing us this valuable feedback. Look forward to welcoming you back again soon.

Renaissance Shanghai Putuo Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018 via mobile

A well kept, convenient, customer friendly hotel. The hotel restaurant offered a wide variety of menu options for both breakfast and lunch. The staff was very helpful and attentive. Shops were easily accessible by foot.

Stayed: May 2018, travelled on business
Thank Raymone W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenpan125, Manager at Renaissance Shanghai Putuo Hotel, responded to this reviewResponded 16 June 2018

Dear guest,

Thank you for choosing Renaissance Shanghai Putuo Hotel for your recent stay in Shanghai. We're glad to receive your comments and noticed that you had enjoyed an comfortable stay with us. Your comments strongly encouraged us to keep moving forward to improve both of our service quality and hotel facilities. We are looking forward to having you with us soon!

Best regards,

Renaissance Shanghai Putuo Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

Stayed for10 nights at the Renaissance Putuo Hotel. The staff were very helpful and attentive although a few staff cannot communicate and understand English.
The Club Lounge Manager, Denise was very helpful and accommodate many of our requests. One of her staff Daniel took special care of us when my family stayed with me for the first week in Shanghai. The room is spacious, clean and well designed. Transportation is very convenient as the metro line 7 is just below the hotel and we could travel to anywhere in Shanghai. The Metro fare is less than USD1.00 or RMB5. We had a wonderful stay in this hotel.

  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Roland_Ohana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenpan125, Manager at Renaissance Shanghai Putuo Hotel, responded to this reviewResponded 14 June 2018

Dear guest,

Thank you for choosing Renaissance Shanghai Putuo Hotel for your recent stay in Shanghai. We're glad to receive your comments and noticed that you had enjoyed an comfortable stay with us. Your comments strongly encouraged us to keep moving forward to improve both of our service quality and English communication skill. We are looking forward to having you with us soon!

Best regards,

Renaissance Shanghai Putuo Hotel

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Reviewed 29 May 2018

The Renaissance Putuo is an excellent choice to stay when in Shanghai. Great service and easy to get around town as line 7 is underneath the hotel. The gym is mid-size but it has the necessary equipment to get a good workout. The pool is small but long enough for laps. After your workout, relax in their steam room. You will sleep like a baby.

Room Tip: all rooms are comfortable so you will not go wrong staying there.
Stayed: May 2018, travelled solo
Review collected in partnership with this hotel
Thank sergio g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenpan125, Manager at Renaissance Shanghai Putuo Hotel, responded to this reviewResponded 31 May 2018

Dear guest,

Thank you for choosing Renaissance Shanghai Putuo Hotel for your recent stay in Shanghai. We're glad to receive your comments and noticed that you had enjoyed an comfortable stay with us. Your comments strongly encouraged us to keep moving forward to improve both of our service quality and hotel facitilies. We are looking forward to having you with us soon!

Best regards,

Renaissance Shanghai Putuo Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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