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“good, but not really good” 4 of 5 bubbles
Review of Chateau Star River Pudong Shanghai

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Chateau Star River Pudong Shanghai
Ranked #215 of 4,967 Hotels in Shanghai
Hamburg, Germany
Level Contributor
233 reviews
217 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“good, but not really good”
4 of 5 bubbles Reviewed 22 June 2011

Typical hotel, build by people who sell apartments in China and made so much money and don't know what to do with it.
Rooms are very large. Bathroom has an extra shower and is spacious. Electric plugs are everywhere, even close to the bed, however if the key card is not in, everything goes dead. Even the WLAN - every room must have an own WLAN router somewhere. Internet allows for VPN, Skype, FaceTime etc. - but the speed is not exciting. Often it is very slow.
TV only has free English channels, no CNN or BBC. DW is available.
The beds are actually quite soft, meaning comfortable, compared to other Chinese hotels!

Finding the room is somewhat difficult, there are 2 lobbies and you have to go to the basement to find the elevators for the hotel tower.
Food is not bad, but also nothing exciting.
The location is good if you attend the exhibition, but you still need a taxi.
Staff is friendly.
The minibar is included, however you only get 4 drinks. They also have an Nespresso machine in the room (with 2 capsules)
I probably would not stay there again, but if I have to, I am not sad....

  • Stayed June 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank yogimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Shanghai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 November 2010

I spent 4 nights here attending an exhibition. I live in China, so know what to expect in a quality hotel in Shanghai - this is not it. First, expensive; second rooms were fancy, but heat didn't work, window didn't seal so noise all night from wind blowing through the cracks. Internet did not work without calls to the staff to fix it. Food was tasteless, endless gobs of fake mayo over everything, sausage tasted like paper, ... nice bar, but no business so draft beer was old and not good. Hotel is convenient to Shanghai Exhibition Center but nowhere else. Taxis not available when you want them, and on the return journey they can not find the place. Staff was incapable of managing accounting for a large group, and was not smart enough to talk to the people organizing the event and actually paying for things, rather they chose to badger each guest.

  • Stayed November 2010, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank dwbShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nouakchott, Mauritania
Level Contributor
3 reviews
3 hotel reviews
1 of 5 bubbles Reviewed 27 July 2010

At first sight this plce is amazing... after we checked in the nightmare begun :
bad odor, bugs, a lot of smiling people who are of no use because they do not understand any foreign language. PLUS : the night before my departure I paid them everything because I was leaving early and didn't want to be delayed....in the morning they told me to pay AGAIN....disgusting

  • Stayed July 2010, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank oula11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
194 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed 29 June 2010

I stayed at this fantastic hotel for 7 days during my visit to Shanghai for an exhibition. I have no words to describe this newly opened hotel. Everything is just perfect. Rooms are specious and extraordinarily decorated with all amenities in the room. The hotel has superb scenic surroundings and very good restaurants, health club, swimming pool. I would strongly recommend to stay at this hotel while in shanghai. Its proximity to Pudong Expo centre is a great advantage for visitors.

  • Stayed June 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank guru52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau Star River Pudong Shanghai

Property: Chateau Star River Pudong Shanghai
Address: No.2588 Jinxiu Road, Pudong New District, Shanghai 200125, China
Region: China > Shanghai Region > Shanghai > Shanghai New International Expo Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#81 Spa Hotel in Shanghai
#178 Luxury Hotel in Shanghai
#212 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Chateau Star River Pudong Shanghai 5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Chateau Star River Pudong Shanghai Hotel Shanghai

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