I am usually not a fan of chain hotels but decided to give a series of Chinese chains a shot simply for novelty - this one attracted me because of the price and also the black interiors that looked potentially chic and 'boutique'.
Counter staff were relatively friendly upon arrival. Despite the comment I left when booking to say "no smoking room", my friend's room smells like smoke although my room was fine. Having said that, the counter staff changed the room for her without questions.
The room comes with towels, toothbrushes, etc. like a normal hotel. Water warms up quite fast (important in winter!) but a 'warning' for all - it is one of those hotels with the glass toilet/shower doors (albet sandblasted). Some of the lights in my room were not working but it is not a big problem. I got a room with an 'interior window' (faces the wall of the other side of the building) but it helped in making the room less claustrophobic.
On my last day there I realised there is a sad looking room on the 2nd floor which was the 'cafe' but it looked more like a long store room with tables.
The hotel is not perfect but the location is fantastic, design quite alright (though chandeliers with the black sleek look is not my style), room relatively comfortable, and staff rather polite and friendly. There is a lot of potential to grow as a nice chain if they can sort their quality control issues out (as I see many bad reviews by others), and that is when I can recommend with confidence this hotel as a place to stay.
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