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“Most beautiful hotel ever!” 5 of 5 bubbles
Review of Waldorf Astoria Shanghai on the Bund

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Waldorf Astoria Shanghai on the Bund
Ranked #3 of 4,967 Hotels in Shanghai
Certificate of Excellence
Seattle, Washington
Level Contributor
181 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
“Most beautiful hotel ever!”
5 of 5 bubbles Reviewed 13 March 2014 via mobile

Stunning. Beautiful. Fills the eyes fully. Truly are no words to properly describe our quick stay.
Used points. Shopped the world, literally, for most beautiful hotel to use our points. This was our pick after 100s of reviews. And it delivered perfectly. Class. Pure class.
Huge picture window overlooking The Bund was icing on the cake.
Here is all you need to know... There is no reason to view photos posted by reviewers. The 'professional photos' are the real deal. Period.
As Hilton Gold, breakfast and wifi included.
Breakfast was indulgent.
Staff all first class.
Hotel is on The Bund. Not near, on. Of course you won't want to leave your room!
Enjoy!

Stayed March 2014, travelled on business
Helpful?
1 Thank Dylann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 16 March 2014
Thank you for your recent stay at Waldorf Astoria Shanghai. We appreciate your high esteem of our hotel property, breakfast as well as our services, and we hope to see you again on your next visit to Shanghai.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,327 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (326)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Mumbai (Bombay), India
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

Waldorf Astoria on the Bund was a fantastic experience for our conference.. The Herotage wing with Long Bar was wonderful, however, the new wing offered panaromic view of entore bund area, and pudong skyline across the Huangpu river.. the BEST way to experience Shanghai !

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank xPradeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 16 March 2014
Thank you for allowing us to host your conference at Waldorf Astoria Shanghai. We are delighted that you had a fantastic experience and we look forward to being a part of your future unforgettable moments.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 11 March 2014

The building is beautiful. There seems to be 1:1 staff to guest ratio. Breakfast buffet is one of the very best (like Intercontinental in Hong Kong), especially on Sunday. Had connecting rooms for kids (teenagers) on high floor. Bathroom - well you just have to see it to believe it. You won't want to go back to your own! The chocolates and pastries and fruit in the rooms every day were top of the line. Having Saratoga water in China was funny (but great). The staff goes above and beyond. They bought tickets for us in advance, handled Hilton advantage issues and were just perfect in every way.

Room Tip: High floor, view of Bund.
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DDPTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 16 March 2014
Thank you very much for your great comments on our hotel building, room facilities and amenities as well as our services. We look forward to welcoming you back soon.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

This was my first time in Shanghai and what a treat to stay at the Waldorf Astoria Shanghai on the Bund. What a great location. We had a small room and it was wonderful...spacious, beautifully decorated. Drinks in the Long Bar after dinner "Old Shanghai" charm and luxury. Staff were fantastic and the Hotel was happy for us to have a late check out. I look forward to returning.

Room Tip: If you could afford a suite....there are 20 in the old part of the hotel I am sure they are fabulous...
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NB123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 11 March 2014
Thank you for staying at Waldorf Astoria on your first visit in Shanghai. We are so pleased to be regarded as the best hotel on the Bund. Thank you again for your visit and we look forward to welcoming you back very soon again!


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 18 February 2014 via mobile

Came twice now to the Waldorf in Shanghai. Location is excellent, rooms are spacious, decorated with a lot of taste and have all the latest gadgets that you need

Was upgraded into a suite on my second stay and the view was very nice

Breakfast is what you would expect in such a nice hotel with lots of choices of excellent quality

Only small comment is Long Bar was a bit quiet the time I went in (a Tuesday) but service was great

Highly recommended hotel


Stayed February 2014, travelled on business
Helpful?
2 Thank caribu75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 20 February 2014
Thank you for staying at Waldorf Astoria Shanghai for the second time. We are delighted with your compliments of our hotel location, room decoration, breakfast and our bar service and we truly appreciate your recommendation. Should your travel bring you back, we hope to have the pleasure of serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, Hong Kong
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 February 2014

I stayed in this hotel for a business trip. I have been to Shanghai many times and have stayed in many different hotels. Many of them are good, but Walford stood out for its decor and service. I feel myself in the "old Shanghai" style of luxury, not a contemporary hotel that you can find anywhere in Shanghai.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Ching-Yang L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 20 February 2014
Thank you for your recent stay at Waldorf Astoria Shanghai on the Bund. We are glad that you enjoyed our inspirational environment and had a singular experience with us. Thank you for your business, and we hope to see you again soon.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

Probably one of the best hotels in the world. The location, service, food, history of the building, all so great. Everything is clean- especially for China, where finding a decent bathroom is like winning the lottery. The breakfast is excellent, loved the selection of juices and yogurts, etc. definitely my top ten fave hotels, and i've been traveling quite a bit.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SoulfulSeoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 20 February 2014
We are really happy to note you had such a superb time at Waldorf Astoria Shanghai and we are especially pleased to be regarded as one of the best hotels in the world. We do take pride in our property, our products as well as our teams and we look forward to have the pleasure in welcoming you back soon when your travels take you back to Shanghai.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Astoria Shanghai on the Bund

Property: Waldorf Astoria Shanghai on the Bund
Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Region: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Shanghai
#3 Luxury Hotel in Shanghai
#3 Spa Hotel in Shanghai
#3 Business Hotel in Shanghai
#5 Family Hotel in Shanghai
#170 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Official Description (provided by the hotel):
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

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