We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“NOT THE CHEAPEST BUT CERTAINLY THE BEST.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Waldorf Astoria Shanghai on the Bund
Ranked #4 of 5,082 Hotels in Shanghai
Certificate of Excellence
SYDNEY, Australia
1 review
“NOT THE CHEAPEST BUT CERTAINLY THE BEST.”
Reviewed 5 May 2014

Very hard to beat for location, comfort,view and facilities. We were told it was the number one hotel in Shanghai and after staying we would agree. The staff try very hard even those who don't speak fluent English.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 8 May 2014
Thank you for staying at Waldorf Astoria Shanghai. We appreciate your compliments of our hotel location, facilities and our service. We hope to see you again on your next visit to Shanghai.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,412 reviews from our community

Traveller rating
    1,182
    159
    42
    19
    10
See reviews for
223
420
90
409
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (346)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Manama
Level 6 Contributor
139 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 5 May 2014

The hotel was luxurious. The staff were friendly. The breakfast buffet was good. Dinner at the Brasserie was delicious. The Bund views from the room were absolutely spectacular. The room amenities were great (Toto automatic commode, tv in the bathroom's mirror, Nespresso machine, etc). The cashmere store in house had the softest cashmere shawls I've touched. Everything was satisfactory except housekeeping. For instance, the sac holding the hairdryer was stained, there were rust stains on the bathroom floor, dust was found throughout the room, some liquid stains on the walls, stained towel, etc. This indicated to me that housekeeping did not pay close attention to these details, and what creeped me out was wondering what else was dirty but not visible to the naked eye. I bet, going back, I'd still find some of these stains in the room. Such a pity for a really nice property like this one, although I did notice this trend in lazy housekeeping throughout my China trip.

Room Tip: Rooms in the new tower facing the Bund. The views, both day and night, are so worth it.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OzziesPiddles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 8 May 2014
Thank you for your nice review of our room amenities, culinary as well as our service. We appreciate your feedback as we understand the importance of guest room cleanliness, and we try to be very vigilant in this area to ensure the comfort and satisfaction for our guests. Based upon your review, we will actively working with our housekeeping staff to ensure this does not happen again. Thank you, again, for your honest feedback, and I hope that you will consider giving us another opportunity to demonstrate our commitment to flawless guest experiences.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 May 2014

I spent four nights at the hotel in March 2014 on a business trip. I travel a lot for work and I have rarely experienced such a perfect hotel experience. Everything was brand new and the service was superb - discreet but there when you needed it.

The room layout was great. I particularly liked the walk-in closet right next to the door which had full wardrobe, a ledge for suitcase and a safe. It was so easy to hang all my shirts and my suit. The bathroom was very spacious with a his and her sinks (not that I needed both of them) and one of those funny Japanese toilet seats. The bed was fantastic and I slept like a baby. Oh, and I had a perfect view over the river with all the boats and overlooking Pudong.

I used the gym every morning. It was small but very functional. I liked the Concept rowing machine which is not common and the elliptical, but I wish they had two ellipticals since I once had to wait for it to be available.

Breakfast was awesome. First, the breakfast room was gorgeous and the service was phenomenal. They had Western and traditional Chinese breakfast items. When in Asia I like to eat local, so I mostly had the dim sum and the congee with condiments. Unfortunately the dim sum selection was the same every day but that did not matter much as it was quite tasty. Especially the congee was great. You could also get omelettes and other made to order breakfast items.

Needless to say to location is great for tourism. I, unfortunately, had to cross the tunnel each morning to get to Pudong side, but it wasn't too bad either. Oh and did I mention the green tea cookies they bring to your room... very nice! This is now my new standard when visiting Shanghai!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 73_ptr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 8 May 2014
We are very happy to hear you enjoyed your stay at Waldorf Astoria Shanghai on the Bund. We’re also really pleased to know you enjoyed our room amenities, our gym and also the breakfast. Thank you for your wonderful review and we hope to see you again on your next visit to Shanghai.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, United States
1 review
Reviewed 4 May 2014

A luxurious stay. This hotel has a perfect location. The staff is extremely helpful and friendly. You may pay a lot, but it will be a memorable stay. Did not have the time to make use of all the wonderful facilities, the those that we used were all first rate.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Ira S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 8 May 2014
Thank you for your compliment on the high quality of our hotel. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back soon.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, CA
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 May 2014

This was the second time in 2 years that my wife and I stopped off for a couple days in Shanghai on our way to SE Asia and both times we stayed here. If you are looking for a 5 star hotel with superb service, excellent accommodations and great food, look no further. I stay routinely at Four seasons, ritz carlton, kempinski and the like level of hotels around the world and this one ranks as one of the best. The staff that we encountered were fantastic and helpful. We had the room service during the stay and the food was excellent in quality and delivered punctually. My wife's favorate part of the room was the toilet. It is completely electronic. As you enter the room the lid opens automatically. The seat is heated and has assorted water jets and blowers. We liked it so much that we are looking to get one for our home.

I have written several reviews for tripadvisor which have ranged from warning/danger to excellent hotel. I am a top level elite with both hilton and marriott. I will conclude by saying if you are going to be in Shanghai, dont even think about it....STAY HERE!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rentadoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 8 May 2014
Thank you for your wonderful review and for choosing to stay with us for the second time. It is very inspiring for us to learn that you have ranked Waldorf Astoria Shanghai as one of best hotels around the world. We sincerely appreciate your recommendation and we look forward to serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 May 2014

We stayed at this hotel last week for 4 nights.It was selected because we had enjoyed our stay at the Waldorf in New York many years before and the brand name is synonymous with luxury and service.We were not disappointed on both levels.The hotel lived up to all our expectations.It was beautifully appointed and the service was excellent.The concierge was particularly helpful in the matter of restaurants,directions and day tours.We booked a room with a river view which I recommend.The river has interesting boat traffic complimented by lights at night on the adjacent buildings.The position of the hotel is great with interesting restaurants and bars within walking distance.

Room Tip: Deluxe river view rooms.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prudence P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 8 May 2014
Thanks for taking the time to write your heartfelt review. We are delighted with your wonderful comments of our hotel as well as our service, and thank you for your compliments of our Concierge Team. We hope to see you again in the near future.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
3 reviews
Reviewed 1 May 2014

I was very surprised at how friendly the staff were and the effortless check in process. During my stay, the staff were very friendly and attended to all my needs. I would strongly recommend this hotel as a place to stay and totally relax.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Theo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 8 May 2014
Thank you for choosing to stay with us at the Waldorf Astoria Shanghai. I am glad to hear that you enjoyed your stay and that our staff was so attentive to your needs. I truly appreciate your recommendation and I hope that you will stay with us again.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Shanghai hotels
Lujiazui
Mandarin Oriental Pudong, Shanghai
The Bund
Fairmont Peace Hotel
Fairmont Peace Hotel
#8 of 5,082 in Shanghai
1,937 reviews
Lujiazui
The Ritz-Carlton Shanghai, Pudong
Show Prices
Show Prices
Show Prices
The Bund
Les Suites Orient, Bund Shanghai
The Bund
The Peninsula Shanghai
The Peninsula Shanghai
#7 of 5,082 in Shanghai
1,169 reviews
People’s Square
Shanghai Marriott Hotel City Centre
Show Prices
Show Prices
Show Prices

Been to Waldorf Astoria Shanghai on the Bund? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waldorf Astoria Shanghai on the Bund

Property: Waldorf Astoria Shanghai on the Bund
Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Region: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Shanghai
#3 Business Hotel in Shanghai
#4 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#5 Family Hotel in Shanghai
#181 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Official Description (provided by the hotel):
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Odigeo, Hotels.com, Ctrip TA, Agoda, Priceline, TripOnline SA, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Waldorf Astoria Shanghai on the Bund reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing