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“The only place to stay in Shanghai”

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Waldorf Astoria Shanghai on the Bund
Ranked #4 of 4,998 Hotels in Shanghai
Certificate of Excellence
New York
Level Contributor
377 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“The only place to stay in Shanghai”
5 of 5 bubbles Reviewed 7 July 2014

I don't normally rave about a hotel, unless it is truly extraordinary. The Waldorf Astoria in Shanghai is truly an exception. Our room was a double queen deluxe overlooking the River. We had a beautiful -- postcard perfect view of Shanghai and the Bund. The room was well appointed, service was excellent. Breakfast was excellent as well. My only complaint was the Chinese restaurant Wei Jing Ge which, though beautiful, was not up to the quality standards of the hotel -- both in terms of food and service.

The Waldorf could not be more centrally located. You are a short walk away from some of Shanghai's top rated restaurants, and the nicer shops. Though you are in the thick of it, the hotel is quiet since the rooms are not on the Bund, only facing it.

Room Tip: Get a room facing the River.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Antionio10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 10 July 2014
We are very proud as well as most appreciative with your wonderful review of our hotel location, room facilities, the breakfast and our services. We also appreciate your comments on food and service at our Wei Jing Ge and will share them with our Food and Beverage team for further improvement. Should your travel bring you back, we hope to have the pleasure of serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,351 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (330)
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English first
Louisville, Kentucky
1 review
5 of 5 bubbles Reviewed 7 July 2014

My family and I did not stay at the hotel, but we visited the long bar, which is the longest bar in the world at 39 meters. We were welcomed with superb service and delicious drinks. The bartender, Sid, was fantastic! He provided great hospitality, entertainment, and beverages. I absolutely recommend this bar, and make sure you ask for Sid!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Chelsea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 9 July 2014
We are very happy to hear you and your family had a great experience at our legendary Long Bar and that our head bartender Sid was so attentive to your needs. We truly appreciate your recommendation and we look forward to serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 6 July 2014 via mobile

Everything about this hotel was first class. Truly amazing in every respect. I stayed in original building in a river view suite. The room was gorgeous -- more so than the comparable suite in the new building.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EBKlein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 10 July 2014
Thank you so much for your high regard of our hotel. We are delighted that you enjoyed your stay at our heritage building and we hope to see you again in the near future.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 July 2014

I have been to many 5 Star hotels, but this one has been the best.
The bedrooms are high tech with electric curtains and bathroom with so many gadgets (TV behind 2 way mirror, LCD window from bathroom to bedroom that grays out when activated to obscure view, electric bidet toilet etc.).
Buffet style breakfast area was great. :-)

Room Tip: Try to get a room facing the river.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TazBow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 7 July 2014
We are so delighted to be ranked as the best hotel you have ever stayed and thank you for sharing your wonderful review on TripAdvisor. We very much look forward to welcoming you back on your next visit to Shanghai.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 July 2014

The Waldorf Astoria Shanghai continues to provide impeccable accommodations and service. Each time I stay, I am impressed by its luxurious accommodations and atmosphere. The floral displays are beautiful and the hotel common areas exude conservative luxury. From its crystal chandeliers and marble flooring to the intricate wainscoting and rich fabrics, no detail is overlooked. The rooms are beautifully decorated, extremely clean and well maintained. The staff is friendly, courteous and always helpful. This was my fourth visit to the Waldorf Astoria Shanghai and I would not stay anywhere else. It has become my home away from home in Shanghai. Thank you for a wonderful visit!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
1 Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 6 July 2014
Thank you for your wonderful comments and for choosing to stay with us for the fourth time. It is very inspiring for us to learn from our guests such as yours, that we consistently deliver the same level of guest experience. We are extremely delighted to be your home away from home in Shanghai and we look forward to serving you again.

Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

This is by far the nicest hotel I found in China, and is high on my list of excellent accommodations throughout the world. The hotel is understatedly luxurious. The facilities are impeccable, the staff incredibly attentive without being overbearing, and the restaurant/bar options also quite wonderful. It's very well located on the Bund and many rooms have an excellent view. Don't skip the hotel breakfast-- it's buffet style, but honestly one of the best hotel breakfasts I've ever had, with made to order options included. Truly a gem of a hotel-- it sets a high bar!

Room Tip: You will not regret spending a little extra to get a room with a view of the Bund. A worthy splurge.
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 3 July 2014
We appreciate your high regard of our hotel and thank you for your compliment of our hotel location, facilities, food and beverage as well as our services. We look forward to serving you again.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, MA
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

The location, food, decor and ambiance make this property amazing, but the service puts it over the top. For business and leisure, the Waldorf is an outstanding place to stay in Shanghai! During your visit to Shanghai, make sure to walk the Bund, enjoy the lights at night, explore the Glamour Bar (M on the Bund), taste some Dim Sum and of course bask in the wonderul gardens of the area.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Naneve5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review, 3 July 2014
Thank you for your great review of our hotel location, decoration and ambiance, the culinary as well as our services. We are glad that you had a wonderful experience with us and we hope to see you again soon.


Yours sincerely,
Jennifer Hong
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Astoria Shanghai on the Bund

Property: Waldorf Astoria Shanghai on the Bund
Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Region: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Shanghai
#3 Business Hotel in Shanghai
#4 Spa Hotel in Shanghai
#4 Luxury Hotel in Shanghai
#5 Family Hotel in Shanghai
#175 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Official Description (provided by the hotel):
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

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