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“Sexy and cool, comfortable”

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The Waterhouse At South Bund
Ranked #213 of 5,222 Hotels in Shanghai
Reviewed 28 July 2013

The Waterhouse is a cool converted warehouse which is stylish and comfortable. The room was large with quality furnishings. The bed and pillows very comfortable and the bathroom was amazing. A rain shower in a glass box in the middle of the room. Not exactly private if that's what you are looking for, but the toilet is private. We ate at the restaurant "Table No 1" which was pricey but very good food. Breakfast was also served here daily free - highly recommend the raw muesli - absolutely delicious with shaved apple, cinnamon and yoghurt. The rooftop bar was a highlight with the garden tables offering great views of the Bund and Pudong's light show. The only downfall of the hotel was our room needed a little maintenance. The floor boards surrounding the bath were broken and the window shade on one side wouldn't open and close properly but these didn't affect our stay. A great place to stay and about a 5 min walk to the Bund.

Stayed: July 2013, travelled as a couple
2  Thank MikeyMikeAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 - 64 of 136 reviews

Reviewed 25 July 2013

We went to Shanghai as a weekend getaway, we live currently in Beijing. As we already knew the city, the goal was to find a nice place from which to take walks and discover new places. The Waterhouse at South Bund is perfect for a romantic escape at a boutique hotel with all the amenities and comfort, but far from ostentatious luxury. Design and arquitecture are outstanding. For what they offer, the price is very reasonable.
Although we will definitely return, one should also say that the staff could be more friendly and should take care of the details to keep up that claim. The service at the rooftop with an amazing view, should also improve.

Room Tip: The rooms on the first floor are somewhat noisy and we guess that the best are the ones facing the c...
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  • Stayed: June 2013, travelled as a couple
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2  Thank Xinyuanli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2013

The waterhouse is definitely a cool place funky design driven place. However they forgot the most important thing : SERVICE. My friend & I went to the Rooftop bar to have a drink the bar wasn't open yet as they were still setting up. We kindly asked if we could have a drink though. The staff attitude in his response : " You can just go downstairs at the lobby and get it yourself". They could have just called the bar downstairs which wasn't busy and send 2 drinks.... Very poor service, very poor attitude & very poor flexibility. What a shame for such a nice property to have not invested in Service.....

  • Stayed: June 2013, travelled with friends
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3  Thank Matthias G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2013 via mobile

Attracting by the superb and creative design concept from [the design republic] capitalizing an old Shanghainese building by the south Bund to a tasteful and unique boutique hotel. The night view over the new Pudong side is outstanding and a simple stroll alone the riverside is another great activity. Try the cafe at the lobby looking out the street - gorgeous. Smart interior and special (expensive) designer furnitures are both key elements to set a high positioning of its kind.

  • Stayed: July 2012
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2  Thank ahsangje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

Great location, a 5 minute walk from the Bund. The pace and service is more relaxing than the norm in Shanghai. Fantastic breakfast AND dinner. Beautiful views of the river, highly recommended if you don't mind the short walk to metro or bund, otherwise take a cab!

  • Stayed: May 2013, travelled on business
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4  Thank Kevin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

While the Waterhouse may have a nice design and set in a wonderful location, the service, room quality and layout and breakfast are at best three star quality. It is obvious that there is either no management or the management is resting on their past success. I would not recommend the Waterhouse, whether it be for a business stay or leisure.

Room Tip: Do not stay at the Waterhouse.
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  • Stayed: May 2013, travelled on business
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Thank Santa Fe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

This hotel is in a great spot by the river, a little tricky to find. It affords nice views of the city from the top terrace and it’s part of the Cool Docks area.
Its design is very modern and peculiar, it’s got a lovely quirky / funky / hip ambiance.
Breakfast is divine – porridge and croissants are scrumptious.
They have an Illy cafe machine in the room which is handy and free of charge. They provide L’Occitane amenities in the room.
Room itself was not bad but it lacked privacy – the dark glasses in the shower and toilet do not really do the deed. It’s okay you’re travelling with someone you know well or your partner. The room is not huge and if you have a lot of luggage you probably don’t want to choose a standard room.
The staff speak English quite well which in China seems to be an exception in hotels.
I would stay here again, we really enjoyed it.

  • Stayed: April 2013, travelled with friends
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Thank Luca G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Waterhouse At South Bund

Address: No.1-3 Maojiayuan Road, Shanghai 200011, China
Region: China > Shanghai Region > Shanghai > South Bund
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
#52 Romantic Hotel in Shanghai
#183 Luxury Hotel in Shanghai
#210 Best Value Hotel in Shanghai
Price Range: £121 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Waterhouse At South Bund 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
The Waterhouse At South Bund Hotel Shanghai

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