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“Very few redeeming features”
Review of Eiffelton Hotel

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Eiffelton Hotel
Ranked #1,893 of 5,222 Hotels in Shanghai
Reviewed 17 October 2011

A comfortable room and low price... and that's about it.

This hotel ranks itself as five star but three is nearer the mark. There was an adequate breakfast buffet (though the coffee machine was broken on two out of six days) but a truly dreadful restaurant for evening meals - I was reduced to eating a Snickers bar washed down with a can of local beer one night as so many items were unavailable.

The key problem is that there's nowhere nearly to walk to for any sort of respite - this hotel is in the middle of nowhere.

On checkout my deposit (equivalent roughly to the total bill) was allegedly cancelled, to be refunded, and then my card was charged again for the bill. To date, the refund has not arrived but my bank tell me that this may take up to two weeks (moral - prepay the bill when you arrive and don't give a deposit).

Staff were friendly and helpful but their language skills were very poor.

It just wasn't worth the saving of staying here - it just added to the stresses of a very intense business trip.

Room Tip: If you're here on business don't stay in this hotel.
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  • Stayed: October 2011, travelled on business
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Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 17 of 34 reviews

Reviewed 4 September 2011

This hotel is a large clean hotel. It is located about a 10 minute cab ride to downtown. (About a $7 charge for a cab). The rooms were large and clean. The breakfast was wonderful, and included many western choices.

  • Stayed: July 2011
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3  Thank Tinagirltravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

This hotel is actually made up from several buildings, At first glance the hotel is impressive, however the problems soon started to appear. The first was that the doorman simply watched gormlessly as we struggled to get our bags out of the taxi. This wasn't a massive issue, but others did follow.

Despite the fact we ordered a Deluxe Double, when we arrived at the room it was a rather shabby looking small twin room, with a stained carpet and bottles left by the previous guests. When we complain the staff were extremely rude and each one gave conflicting information. They offered us a double, but it was tiny, barely bigger than the double bed that they'd somehow stuffed into it. We weren't happy and wanted a double bed so we said we'd take it, so long as they charge us the cheaper rate as this isn't the room we ordered. They were not, under any circumstance prepared to reduce the rate. After dealing with several, very rude staff members a manager eventually agreed to upgrade us, but we had to spend a night in the tiny double room.

Other than the size of the room, the toiletries provided weren't enough for two people to have two showers a day, something I like to do when I'm out all day in 36C heat.

The upgraded room was much better, clean, spacious, had a bigger TV, two toilets, a sofa and a fantastic view of the City. The toiletries provided were also more substantial.

Breakfast is OK, a mixture of Chinese and Continental. Get there quick or it will go cold though.

In summary - The room was good, possibly better than we'd paid for, but I didn't like the fact that they tried so hard to give us a room which was worse than what we'd paid for. The staff are also rude and poorly trained.

  • Stayed: July 2011, travelled as a couple
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1  Thank FatalException
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014
Google Translation

Room Tip: Лучше выбирать верхние этажи, т.к. рабочий персонал шумит под окнами
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  • Stayed: September 2013, travelled on business
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Thank leonovdmitry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012
Google Translation

  • Stayed: December 2011, travelled solo
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Thank Traveler-Tokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 30 November 2011
Google Translation

  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 12 October 2011
Google Translation

  • Stayed: June 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Eiffelton Hotel

Address: No.1888 Puming Road, Pudong New District, Shanghai 200127, China
Region: China > Shanghai Region > Shanghai > World Expo
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #1,893 of 5,222 Hotels in Shanghai
Price Range: £44 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eiffelton Hotel 4*
Number of rooms: 338
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