We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The most beautiful Hotel in Shanghai!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Shanghai Hongkou Hotel
Ranked #78 of 5,105 Hotels in Shanghai
Simi Valley, California
Level 6 Contributor
285 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“The most beautiful Hotel in Shanghai!”
Reviewed 22 September 2011

Wow, is all I can say! This hotel is new and very very modern! When we checked into our room we thought we died and went to heaven!!! The views were outstanding, and the bathroom/shower were just beautiful! Beds were comfy and the room was large and plenty of room for our luggage. We ate dinner once at the Feast and the food was very good. Breakfast was a huge buffet at the Feast in the morning and there were lots of choices of food to pick from. All the food was very very good. The staff was very friendly and always helpful for anything you may need. The location is good and walking distance to shopping was a short walk away. There is also a local market around the corner for getting bottled water or munchies.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JstLv2Crz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 30 September 2011
Dear JstLv2Crz,

Thank you for taking some time to write a review. It is good to see that many of our guests like the design/style of our hotel. Recently, we added a large painting in our lobby which has been created by Mr. Ding Yi, who is one of Chinas most famous artists.

Our spacious rooms, large buffet section and convenient location, definitely contributed towards making your stay enjoyable.

Please feel free to contact me if you would like to place any future reservation.

Kind regards

Nitin Abbi

Guest Service Manager
gsm.hongkou@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

824 reviews from our community

Traveller rating
    456
    261
    68
    22
    17
See reviews for
92
127
65
355
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Level 4 Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 21 September 2011

Everything about this hotel is fantastic. The room was spectacular, the staff were exceptional and the breakfast is one of the best I've had I in China. This was our last stop on a tour with China Spree. The hotel is located across the street from the subway for the more adventurous. There is also a lot of local shops within walking distance. It's not 5th Avenue, but who cares. The room had a great view of the city. I was on the 21st floor. There was a jumbo sized bed with exquisite sheets, lots of big pillows, etc. The bathroom had a bath/shower combination, separated from the rest of the bathroom by a glass separation. Unlike the other hotels I've stayed in, this bathroom actually was entirely private and did not have that big window overlooking the bedroom. The toilet was private as well with a smoked glass door. The bathroom came with all the soap and lotions one would need then then some. Nice towels, bathrobes, slippers and hair dryer completed the experience.

The room was spacious and well layed out. Aside from the very large bed, there was a small sitting area as well as a desk overlooking the city. The fridge was fully stocked with both drinks and snacks, although very expensive. There is lots of cupboard space, a safe in the room as well as an iron and ironing board.

The service was impeccable. Everyone from the doorman to the people serving breakfast were extremely helpful and friendly. I would definately recommend this hotel for anyone visiting Shanghai. What's not to like - this is a great place to spoil yourself.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank yu243229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 30 September 2011
Dear yu243229,

Thank you for sharing your experience at tripadvisor.com and I am delighted to to see that you enjoyed your stay. I will definitely share your comments with my colleagues who will be happy to receive some oustanding feedback.

Please contact me if you plan to visit us in the near future and again THANK YOU for your comments.

Warm regards

Nitin Abbi

Guest Service Manager
gsm.hongkou@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
1 review
Reviewed 19 September 2011

I stayed in this hotel with my parents from Sept 10 to Sept 17, 2011. Initially we only booked the first three nights (got a promotion discount when I booked it) but eventually we decided to stay in this hotel for the remaining four nights. The hotel is excellent, and we love the fact that the metro is just a stone-throw from the hotel (really really close to the hotel, let me emphasize). The best thing about the hotel is that all the stuff were so friendly! They were very helpful, and my parents and I kept telling each other that it must be the training department that did such a good job in training their people to make us feel so welcome. The contrast is so apparent when we visited some high end restaurants in Shanghai - those waiters and waitresses had bad attitude! But not in this hotel - the stuff always gave us big smile and they speak good English!

The only complaint that I have is the neighborhood - it is close to the Bund, but not in the Bund. The surronding neighborhood is a bit doggy. We could not find a decent restaurant within walking distance. However, the front desk did point us to nice restaurants in the neighborhood and the cab ride only took 5 minutes. Anyway, dining out is not a problem because we always were out and about.

I would recommend this hotel - very comfortable beds, and nice bathroom! Internet is not free which is a shame, but we can use the computers for free in the back of the lobby, which was good enough since we were not in the room most of the time.

Room Tip: Ask for a room that has a view towards the bund. You can see the tallest tower on the Bund.
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShaunDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 30 September 2011
Dear ShaunDallas,

Thank you for your superb comments on tripadvisor.com and it is a pleasure to know that you had an excellent overall experience at our hotel. Regarding the training department, you are right! Our management focuses highly on regular training sessions in order to provide excellent services to our guests. Furthermore, the key relies in hiring people with the right attitude and passion who are willing to take care of our valuable guests and as well to go beyond expectations. We are trying to make our guests feel -home away from home! Regarding the location of the hotel, roughly about 5 minutes from the hotel away (walking distance), there is the Mayfair shopping mall complex with shops and many restaurants (Chinese food, Japanese food, Korean food, Italian food, Starbucks, Subway etc.). As you already mentioned, we do provide the free wifi in the lobby, the feast restaurant and executive lounge.

Please do not hesitate to contact me if you ever plan to visit us again.

Kind regards

Nitin Abbi

Guest Service manager
gsm.hongkou@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
Level 5 Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 September 2011

The Sheraton is located right next to a subway station- buy a daily ticket for 18 RMB and take line 10 straight to the Yu Yuan Garden bazar or Nanjing Rd.

The breakfast buffet is fantastic and so is the dessert buffet (open until 10 PM at night).

The staff is very friendly although some speak poor English.

I highly recommend booking a Balinese massage if your time permits a spa visit. Best massage I ever had although slightly expensive for Chinese standards at 680 RMB for an hour.

I would definitely stay here again.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank PulpFiction_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 30 September 2011
Dear PulpFiction_11,

Thank you for your comments on your recent stay with us. I will share your comments with our team who will be encouraged by your remarks.

Please feel free to contact me whenever you plan to visit us again.

Kind regards

Nitin Abbi

Guest Service Manager
gsm.hongkou@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC, NY
Level 6 Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 12 September 2011

All personnel were friendly and helpful. The three rooms we saw, one was ours and the other two our friends' , were spacious and comfortable. The bathrooms in each room were fantastic--huge, jacuzzi, great shower, and a view into the rest of the room if desired. Breakfast buffets were all anyone could desire with an extensive selection of Western and Asian foods. Free Wi-Fi in the very comfortable lobby area is a nice plus.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank marcs1Nyc_Ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 30 September 2011
Dear marcs1Nyc_Ny,

Thank you for the positive comments and I do appreciate the time that you have taken to share your experience at tripadvisor.com.

Please feel free to contact me if you plan to visit us again.

We all are looking forward to welcome you back!

Kind regards

Nitin Abbi

Guest Service Manager
gsm.hongkou@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 September 2011

Great Location - subway line is just on the next block.
We were upgraded to the Executive suite - Gorgeous view looking toward the needle. Rooms were large and clean. Nice bed.
We will be back!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank fanatictraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 14 September 2011
Dear fanatictraveler,

Thank you for sharing your experience at tripadvisor.com and I am happy that you enjoyed your stay with us. Indeed, our suites have stunning views over the city and at the same time the Sheraton Sweet Sleeper beds provide great comfort to our guests.

I am looking forward to welcome you back at our property and please feel free to contact me, if there is anything with what I could assist you.

Kind regards

Nitin Abbi

Guest Service Manager
gsm.hongkou@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
上海
1 review
Reviewed 6 September 2011

It was really an amazing experience to stay at this hotel. I received a warm welcome from Nitin when I was checking in. He is very helpful and recommends us some great spots to go. He has been extremely professional and gracious. I like this guy!

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Chen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 14 September 2011
Dear Chen M,

Thank you for your comments and its great to see that you had a wonderful experience at our hotel. One of my tasks is to connect to the guests and make the feel home away from home! I am happy to see that I was able to fulfill the task.

Please let me know whenever you plan to visit our hotel again and we all are looking forward to welcome you back.

Warm regards,

Nitin Abbi

Guest Service Manager
gsm.hongkou@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Shanghai hotels
Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel
World Expo
Sheraton Grand Shanghai Pudong Hotel & Residences
Gubei / Hongqiao / Minhang
Hongqiao Jin Jiang Hotel
Hongqiao Jin Jiang Hotel
#79 of 5,105 in Shanghai
869 reviews
Show Prices
Show Prices
Show Prices
Hongkou
Sunrise On The Bund Hotel
Sunrise On The Bund Hotel
#70 of 5,105 in Shanghai
254 reviews
People’s Square
Le Royal Meridien Shanghai
Le Royal Meridien Shanghai
#39 of 5,105 in Shanghai
2,621 reviews
Jiangwan / Wujiaochang
Crowne Plaza Shanghai Fudan
Crowne Plaza Shanghai Fudan
#84 of 5,105 in Shanghai
481 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Shanghai Hongkou Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Shanghai Hongkou Hotel

Property: Sheraton Shanghai Hongkou Hotel
Address: No.59 Siping Road, Shanghai 200086, China
Region: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 5,105 Hotels in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Official Description (provided by the hotel):
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ctrip TA, Agoda, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly and Cancelon so you can book your Sheraton Shanghai Hongkou Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing