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“Superb”

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Sheraton Shanghai Hongkou Hotel
Ranked #73 of 5,032 Hotels in Shanghai
Certificate of Excellence
Sydney, Australia
Level Contributor
177 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Superb”
Reviewed 11 June 2012

Its not that close to the Bund or that general area so will mostly require a taxi but thats not a problem in Shanghai. The immediate area here has got nothing going for it with only a small grocery nearby. Hotel staff are very helpful, free internet available in lobby, good qualoity rooms and a great nights sleep is available. Fabulous breakfast with a huge selection and even had buffet dinner in hotel one night (I seldom eat in hotel other than bfst) and that was very very good. Food here overall is top quality.
The price is not that bad by Aussie standards say AUD150 per night for premier room.
Loved Shanghai by the way - China's best city for what I've seen so far (not been to Beijing yet) but still need the written instructions for the taxi so don't expect the driver to speak English.

Stayed April 2012, travelled with friends
Helpful?
Thank Sidneeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 8 July 2012
Dear SidneeMan,

Thank you for taking the time to write a comment on tripadvisor. It is good to see that you enjoyed your stay and your valuable comments indicate that we are on the right track.

Please contact me whenever you plan to visit us again.

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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804 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Wellington, New Zealand
Level Contributor
351 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 6 June 2012

Yes, I hardly believed it myself! I've been in Shanghai many times and while most of the hotels I've stayed in there, this is the first time I've stayed in one in such a quiet area! It seemed that this was one of the older areas of Shanghai away from the glitz and glamour but still close to the Bund and was really peaceful walking around the peaceful streets around the hotel.

The Guest Services Manager, Nitin was absolutely superb! So helpful and friendly! There was a massage chair in the lounge which was bliss and i could have stayed in it all night! Another thing that I've never seen elsewhere is the jug of hot chocolate by the lounge door! Just right for a nightcap!

The suite I had was enormous with a huge dining table big enough to seat eight! The bath was one of the largest I've experienced in a hotel!

Great hotel with friendly helpful staff! I recommend this to all and ensure you look Nitin up who will be sure to look after you!

Room Tip: Because this hotel is in a relatively low-rise area, there isn't much to choose form with the vi...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RayC888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear RayC888,

Thank you for your wonderful comment and it was a pleasure to meet you in our club lounge.

Please contact me whenever you plan to visit us again so that I could welcome you personally and take care of your room allocation!

You don't just only stay here, you belong!

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pembroke Pines, Florida
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 June 2012

We stayed at this hotel during our China Spree tour.
The hotel is very nice. Our room was very comfortable.
The hotel is located near the subway station, so it is easy to get anywhere.
The hotel has a free computer area for its guests. The food for buffet breakfast was very good, especially the pastries. We had fresh muffins every morning.
Everyone is very friendly. I had the pleasure to meet Nitin Abbi, who was very nice.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BiggestPhilliesFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear BiggestPhilliesFan,

Thank you for taking the time to post a review and it is good to see that you enjoyed your stay and as well to meet you personally.

Please contact me whenever you plan to visit us again!

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 June 2012

I was in shanghai for 5 nights. The first four nights, i was staying at Courtyard Puxi. I have made the right decision for moving to Sheraton at Hongkou. Everything was excellent except for a small hiccup during checking in. when i booked the hotel, it was stated that wifi is provided, together with king sized bed, TV... etc. However, during checking in, the staff told that wifi is provided but there'll be a surcharge. I find that the official booking website is very misleading and deceiving. In this case, the bed, TV or whatever provided may require extra 'surcharge'?? Luckily, the staff was very nice and she upgraded me to a room with free wifi. Excellent concierge service. Not to mention about the room, it is absolutely flawless! Huge room, huge tub and comfortable bed. The location of the hotel may not be very near to the tourist attractions but subway is just across the street, conveniently bring you to anywhere in the town. I definately recommend this hotel if you are looking for a good hotel in Shanghai!

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce7878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear Bruce7878,

Thank you for your wonderful comments and I have passed some valuable feedback to the related department heads.

Please contact me whenever you plan to visit us again.

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DENVER
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 June 2012

Just finished a week long stay in Shanghai and although I have always loved this city this is my favorite hotel while staying here for the last 13 years. During this time I have stayed at many different levels and having had all the ups and downs of the others and watching Shanghai explode in the last decade I find this hotel to be not only up to date but also very peaceful. The staff is wonderful and the SPG Club on the 37th floor is awesome! The folks that work up there know you by name, always have a smile and best of all provide great service. The Gym downstairs along with the Swimming Pool are terrific as well!

I watched this hotel being built as it's only a 10 min walk to my office and now I'm very happy that I chose to stay here and look forward to coming back on my next stay in Shanghai!

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jongoodman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear jgoodma,

Trust you are well and thank you so much for your great comments. It is good to see that the girls in the lounge are doing a fantastic job.

As mentioned to you personally, please contact me whenever you plan to visit us again.

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 June 2012

Good solid hotel in great location. Great executive lounge - chap running that takes it really seriously (never really seen that before) and makes you feel so welcome every time you come in and even facilitates a bit if informal networking amongst guests (but not in a way that is at all intrusive). Amazing bloke - worth going just for that, really (if you get the chance to upgrade, then it's so worth it). This stuff matters when you're travelling on business, which is why I'm writing this review.

Room Tip: Get into the executive lounge (see above). And get a Bund view if you can - amazing to wake up and s...
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Caloobrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear Caloobrus,

Thank you so much for taking the time to write a comment on tripadvisor and as well many thanks for your kind words regarding the lounge and myself!

Please contact me whenever you plan to visit us again since I would like to take care of your room allocation personally.

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kailua, Hawaii
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 May 2012

Very large bathroom, spacious room. super comfortable bed. Breakfast in the club lounge was excellent. Great views of the city. Very convenient to the popular sightseeing spots. Concierge very helpful. My only complaint is the lighting over the sink is terrible. Taxis are cheap, but if you want to go metro it is right across the street.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank dorothy96734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review, 10 June 2012
Dear dorothy96734,

Thank you for your valuable comments and it is great to see that you had a wonderful stay.

Please contact me whenever you plan to visit us again!

Kind regards

Nitin Abbi
Guest Relations Manager & Sheraton Club Lounge Manager
nitin.abbi@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Shanghai Hongkou Hotel

Property: Sheraton Shanghai Hongkou Hotel
Address: No.59 Siping Road, Shanghai 200086, China
Region: China > Shanghai Region > Shanghai > Hongkou , Sichuan North Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 5,032 Hotels in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
Official Description (provided by the hotel):
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 
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