I stayed here for 3 days. It is a little hard to find without a taxi as the name of the hotel was not in english like the title picture here. If you take the green line (No. 2) from pudong airport until you get to songhong road station then a taxi should be around 15rmb to the hotel. i would advise printing the name of the hotel in chinese for the driver.
I was not able to get the internet to work, but i think this was more a problem with my mac. There are many shops nearby to get groceries and there are many locals selling food aswell. There is a starbucks nearby also which has many english speaking staff.
I checked in late with no problems. Most of the staff speak a little english. One man in particular has great english. He was able to help me find a club i was looking for and explain when and where to switch train lines.
It is a budget hotel, but in terms of service i was very pleased.
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