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“One of my all-time favorite hotels”

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The Langham Shanghai Xintiandi
Ranked #7 of 5,112 Hotels in Shanghai
Certificate of Excellence
Reviewed 30 April 2014

This was the second time we stayed at the Langham Xintiandi and it continues to be one of our all-time favorite hotels. I accompanied my partner, who goes on business trips to China, and I spend my time there more as a tourist. The hotel is perfect for both of us. The room was beautifully appointed, large, immaculate, and had a nice view of the city. The service at Langham is unbeatable. I highly recommend staying in a Club level room: the breakfast is extensive and excellent, afternoon/evening food and drinks are wonderful, and all is included in the Club room price. This is definitely one of the best Club experiences I’ve had. The Langham is conveniently located across the street from the Xintiandi historically renovated shopping area so it is easy to walk to excellent restaurants, nice shops, and escape the hectic nature of the large city of Shanghai, especially for foreigners like myself who do not speak the local language. I’d return to the Langham in a heartbeat.

Room Tip: We have stayed in Club level rooms both times and our views of the Xintiandi historic area have been...
  • Stayed: April 2014, travelled as a couple
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Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 4 May 2014

Dear Amy L,
Thank you so much for posting a review of the hotel on Tripadvisor.We are indeed delighted to hear that The Langham Xintiandi has become your favorite hotel in the city and that you enjoyed the stay at the Club Lounge . The team and I also thank you for your continued support of our hotel and look forward to your future stays.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviews (1,107)
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623 - 629 of 1,107 reviews

Reviewed 24 April 2014

I recently we spent 3 nights at the Langham Hotel whilst in Shanghai on business with a colleague. We loved the time we spent there. It is a beautiful hotel with a very luxurious feel.The rooms are beautiful and the beds are extremely comfortable. The staff are warm and friendly and very accommodating. Nothing is too much trouble. We stayed in club level rooms and their club lounge is the best I have experienced anywhere. Fantastic food and service. Everything has been thought of and is designed to provide the guest with a with an amazing experience. The flower decorations are stunning. We will definitely be staying at the Langham next time we are in Shanghai and will be recommending the hotel to all our friends.

  • Stayed: April 2014, travelled on business
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1  Thank Wendy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 28 April 2014

Dear Wendy G,
The team and I are delighted to hear that you enjoyed your stay with us and we thank you for the review on Tripadvisor. It is indeed wonderful to hear that you will return and will also recommend our hotel to others.The team in the Club Lounge will also be happy to hear you enjoyed the friendly service and food on offer and that your room was comfortable too. We look forward to your return to Shanghai and to The Langham Xintiandi.
Sincerely
Andrew Dartnell
Hotel Manager

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Reviewed 23 April 2014

I've stayed at nice hotels before, but there is something about the Langham that just screams luxury. Maybe it is the decor or the friendliness of the staff or possibly the outstanding food. Whatever it is, everything at the Langham is perfection, including the location. You will not be disappointed if you choose this hotel. That is something I can say with 100% confidence. Oh, and don't forget to try the homemade noodles in the morning! The chef makes them right in front of you!!

Room Tip: There are some sides of the building that are quieter than others. You can ask when you check-in if...
  • Stayed: March 2014, travelled as a couple
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Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 28 April 2014

Dear SCFio,
Thank you very much for taking the time to post a review of our hotel and for recommending us. We are delighted to hear that you enjoyed your stay and that you found the hotel to be one of luxury with friendly service and a great location. We hope to have the opportunity to welcome you back again when you next travel to Shanghai.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 22 April 2014

You so must go there! From the moment of arrival we were warmly greeted by door and concierge staff and whisked to the 27th floor Langham Club for check in to our junior suite. The scene was set with Langham's signature scent wafting throughout the lobby and striking contemporary flower arrangements imbuing an immediate sense of assured luxury and calm. The Langham Club staff could not have been more professional and attentive. They were ever so patient as I explained how to make 'my' perfect caffe latte which they delivered on day after day. The quality of food and beverage at the Club was outstanding. We had the pleasure of staying 7 nights.
Ken, the Langham Club Manager managed to get tickets to Shanghai Fashion Week to see a show which was thrilling for our 16 year old daughter. The pool and gym facilities are top-notch. Our suite was a delight but the absolute standout was the very large bathroom and large 'shower room' within it. The shower and huge Japanese wooden hot tub are on / over a large stone plinth where the water drains off the edge into a channel at the perimeter - Ultra-luxe. Even the floor of the shower is heated.
The WiFi was a bit intermittent in our suite but worked well in the Club. That would be my only suggestion for improvement in what was otherwise a glorious stay.
I cannot recommend the Langham Xintiandi highly enough. Get there fast and do book a Langham Club room or suite.

  • Stayed: April 2014, travelled with family
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Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 23 April 2014

Dear Peter K,
Thank you for your detailed post of our hotel and we are very happy to hear that you had an enjoyable 7 day stay in the hotel and in the Langham Club. Ken and his team will be delighted to receive your appreciation and furthermore that we were able to personalize your stay during the time you were in the Club Lounge. I have noted your comments about the intermittent Wifi in your room and am happy to report that we are in the process of upgrading our Wifi system shortly wherein this issue will be rectified. We thank you for recommending us to others and look forward to the opportunity to welcome you back again to The Langham Xintiandi.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 17 April 2014

loved my stay. great service, large rooms, well designed decor and perfect location.
Ideal for business or pleasure and will look to stay again when the times comes.End to end service was nearly flawless.

  • Stayed: April 2014, travelled on business
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Thank skd555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 23 April 2014

Dear skd555,
We are delighted to hear that you loved your stay with us and enjoyed the service, location and the large rooms and thank you for taking the time to post your review of our hotel on Tripadvisor. Your comments will be shared with the team who are grateful for the recognition provided. We look forward to the next visit and the opportunity to welcome you back.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 15 April 2014

If you are staying in Shanghai stay at Langhams Xintandi. We stayed there for 9 days including a group of 12 children
The service, the quality of accommodation, the English speaking staff, the Club suite, the management including top management ( Andrew Dartnell), the food exceeded any expectation we had. We have travelled extensively in China and this is the best hotel we have stated in.

  • Stayed: April 2014
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Thank Jim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 17 April 2014

Dear Jim J,
Thank you very much for your review and your support of The Langham Xintiandi. Your comments have been shared with the team and will serve as encouragement to further improve and get even better as we strive for service excellence. We look forward to your next visit and the opportunity to welcome you back again.
Sincerely
Andrew Dartnell
Hotel Manager

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Reviewed 15 April 2014

There is a beautiful exclusive feeling about this hotel. The lobby smells amazing, I loved the fresh orchids, I loved the furniture in the lobby lounge. We appreciated the upgrade to a suite, our room 2807 had an amazing view of Xintiandi, was full of modern & luxury touches and the design was well thought-out. The bathroom amenities were the most extensive I have seen in all my travels and I loved coming back to the sanctuary of this hotel each night & will most definitely stay here again.

Room Tip: Room facing Xintiandi
  • Stayed: March 2014, travelled on business
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Thank cwo29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 17 April 2014

Dear cwo29,
Thank you very much for taking the time out to post a review of our hotel on Tripadvisor.The team and I are delighted to hear that you enjoyed your stay and love the property especially our signature Langham gingerflower scent in the lobby and the extensive bathroom amenities provided in all our rooms.We look forward to welcoming you back to the hotel on your next visit to Shanghai.
Best wishes
Andrew Dartnell
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langham Shanghai Xintiandi

Address: No.99 Madang Road, Huangpu District, Shanghai 200021, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Xintiandi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Family Hotel in Shanghai
#7 Spa Hotel in Shanghai
#180 Best Value Hotel in Shanghai
Price Range: £181 - £343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham Shanghai Xintiandi 5*
Number of rooms: 357
Official Description (provided by the hotel):
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event ... more   less 
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Also Known As:
The Langham Xintiandi Shanghai Hotel Shanghai

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