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“Great hotel in a great location”

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The Langham Shanghai Xintiandi
Ranked #7 of 5,112 Hotels in Shanghai
Certificate of Excellence
Reviewed 18 June 2014

I travel to Shanghai regularly and have stayed at a number of good hotels but now that I have found the Langham Xintiandi I need look no further.

The Langham offers all the services and amenities one might expect as a business traveller but within a beautifully designed non-corporates environment. The rooms are contemporary in style and technological appointment and the executive floor is like a small club with extremely helpful and welcoming staff. The meeting room is more like a private dining room but with all the technology required for business meetings.

Finally the Xintiandi location allows one to reside in relative tranquillity surrounded by excellent restaurants, bars and shops -and all taxi drivers can find Xintiandi!

Room Tip: Book an exective room, it's worth it
  • Stayed: April 2014, travelled with friends
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Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 24 June 2014

Dear Tim L,
We are delighted to hear that you have found your home away from home in Shanghai whenever you travel to this city. Thank you for your post on Tripadvisor and we are glad too that as a business traveller your needs were met and you are comfortable in the hotel and the location. We look forward to welcoming you back again.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviews (1,108)
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595 - 601 of 1,108 reviews

Reviewed 16 June 2014

Service: First rate hotel staff, very attentive.
Room: Generous and modern décor with a number of automated features. Well-equipped and cleaned daily. Loved the pod coffee machine and especially the pot and chamomile tea set up in the evenings.
Bed: Mattress amazing, crisp clean sheets and wonderful pillows.
Bathroom: Toilet was fully automated too, from a seat warmer to sensor flushing. Luxurious shower area, including a rain shower head, and separate bath.
Wi-Fi: Very good signal in rooms.
TV: Excellent channel options.
Breakfast: Full buffet with very good mix of cuisines stations, especially the sweet section.
In-house Restaurant: Food good overall, but of course quite expensive. Con: one lunchtime I ordered a standard caeser salad, without any chicken or seafood (nearly Aus$18), but was given literally lettuce, croutons, a few bacon bits and the smallest drizzly of dressing. After asking whether this was really their caeser salad and being assured it was, I actually could not eat it and then asked for some extra dressing to at least try to finish it, but wasn't able to in the end. Generally, I don’t send back meals (hear too many bad stories), but this one came close, left it unfinished.
Hotel Location: A fantastic starting point to explore the city with wonderful restaurants and shops literally right outside the hotel.
Overall: Highly recommended hotel, one of my favourites.

  • Stayed: September 2013, travelled on business
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Thank Valerija_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 18 June 2014

Dear Valerija_K,
Thank you very much for your post and we are delighted to hear that you enjoyed the hotel and the attentive service from the staff. I have noted your comments regards the Caesar salad and the Executive Chef will look into the matter to ensure we get the recipe perfect through corrective training. It is also good to know that our hotel is now one of your favorites and we thank you for recommending us. We do look forward to your return.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 10 June 2014

Langham Xintiandi has all the amenities that any guest would need. Staff are warm, hospitable and friendly. Room is very peaceful with fresh towels and sheets everyday. They make you very special when they leave chocolates and sweets at night to remind you that they care for you. Breakfast every morning is exciting for me with all my fresh veggies, fruits, healthy yogurts, freshly baked breads and dimsums as I eat in their beautiful coffee shop. I highly recommend Langham to all travelers. Their services is consistent as well as food and staff. Keep up the good work Langham Family.

  • Stayed: June 2014, travelled on business
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Thank ADETTE95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 12 June 2014

Dear Bernadette d,
Thank you for your post on Tripadvisor.Your kind comments about our hotel and the team as well as the facilities and Food and Beverage on offer is much appreciated. We are delighted to note that your stay was memorable and that you will be recommending the hotel to fellow travellers. We do hope to have the opportunity to welcome you back again.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 8 June 2014

Was on a business trip.The hotel has a great location in the heart of city,it is in the happening area,with shops,cafes,restaurants and bars,immediately in vicinity of stepping out from the hotel.Underground is close by.

The staff is par excellence,the Duty Manager and the team made every effort to make the stay exceptional,waiting every moment that they could be of any assistance.They handled all requests expeditiously.
The swimming pool and SPA are great..
Breakfast had a very good spread.
The restaurants and the bar in the hotel have nice ambience...

  • Stayed: June 2014, travelled on business
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Thank ChandraS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 12 June 2014

Dear ChandraS3,
We are happy to note that your stay at the hotel was exceptional and we thank you for taking the time to post a review on Tripadvisor. The team will be delighted to receive such positive feedback and I will be sure to share the same with them. We look forward to the next opportunity to be of service once again.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 6 June 2014

I stayed at this hotel several times in May of 2013 and numerous times this April. I cannot say enough good about the hotel and staff. The hotel is relatively new and well kept and the proximity to Xintiandi and subway lines makes it very convenient. The front lobby staff is outstanding, remembering my name and preferences. High praise to Alex, the Front Desk Manager, and Maike, the Lobby Manager, both of whom always provided a warm greeting on my return to the hotel. Terry, the Assistant Concierge, promptly obtained reservations and plane/train tickets. Ken, the Club Manager, was most gracious and provided a Shanghai Fashion Week connection. While I am typically anxious to return home, I would have stayed here indefinitely but for my being expected back at work and the dwindling available credit on my business card.

Room Tip: A room overlooking Xintiandi!
  • Stayed: April 2014, travelled on business
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Thank Dale D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 9 June 2014

Dear Dale D,
Thank you for your detailed post of your recent stays at The Langham Xintiandi. We are very happy to learn you have enjoyed your multiple stays at the hotel and that you found the friendly efficient services provided by Alex, Maike, Terry and Ken to be outstanding. They will be delighted to hear of your special recognition of a job well done.We always look forward to welcoming back our guests and hope to see you soon when your travels next bring you back to Shanghai.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 3 June 2014

As a permanent resident of Shanghai I would highly recommend The Langham whether in town on business or pleasure. It's in a fantastic location at Xintiandi in close proximity to great restaurants, cafés and bars. The Spa services are fantastic, set in a quiet comfortable atmosphere and the restaurants and bars offer a wide variety of delicious food. The rooms themselves are of very high standard and the staff were were incredibly helpful and friendly. I spent a week staying at the Langham and definitely recommend it to all of my family and friends when looking for somewhere to stay in Shanghai.

  • Stayed: May 2014
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1  Thank LAGRAY3385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 9 June 2014

Dear Lagray3385,
We are delighted to hear that you enjoyed your recent stay at the hotel and we thank you for taking the time to post a review of your stay. We are glad that you found our Chaun Spa services to be fantastic, the rooms of high quality and that the team were friendly and helpful. We do hope to have the opportunity to welcome you back again and thank you too for recommending us to others.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 2 June 2014

Hard to beat the Langham in Shanghai. The location was perfect for my business meetings (including those at NZ Central just one block away). Excellent service throughout stay and fantastic and broad internet coverage .

  • Stayed: May 2014, travelled on business
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Thank Chucky111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 3 June 2014

Dear Chucky111,
Thank you very much for taking the time to post a review of our hotel on Tripadvisor. The team is delighted to hear that your stay was good and that the location and service was excellent.We look forward to your next visit to Shanghai.
Kind regards
Andrew Dartnell
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langham Shanghai Xintiandi

Address: No.99 Madang Road, Huangpu District, Shanghai 200021, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Xintiandi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Spa Hotel in Shanghai
#7 Family Hotel in Shanghai
#183 Best Value Hotel in Shanghai
Price Range: £181 - £346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham Shanghai Xintiandi 5*
Number of rooms: 357
Official Description (provided by the hotel):
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event ... more   less 
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Also Known As:
The Langham Xintiandi Shanghai Hotel Shanghai

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