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“MOST LOVED AND RELAXED HOTEL”

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The Langham Shanghai Xintiandi
Ranked #5 of 5,032 Hotels in Shanghai
Certificate of Excellence
Dagupan, Philippines
1 review
“MOST LOVED AND RELAXED HOTEL”
Reviewed 21 July 2014

this is our most loved and best hotel stayed in china. staff are always ready to extend a hand and greet you as soon as you get off from the car. front desk and concierge are all efficient.
food and room are excellent.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josiephineseen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, 23 July 2014
Dear Josiephinseen,
Thank you for taking the time to post your review of our hotel on Tripadvisor.We are delighted to hear you enjoyed your stay and loved the hotel and the service oriented front desk and concierge staff. We do hope to have the opportunity to welcome you back again.
Best wishes
Andrew Dartnell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,040 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
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English first
Chengdu, China
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 12 July 2014 via mobile

Its been a year since staying at the Langham and I was keen to see if there was any diminishment of the experience 'par excellence' we enjoyed the last we stayed in the hotel.

I couldn't believe that when we walked in at least 5 of the staff were able to greet us by name and welcome us back.

Amazing!

Given that there must have been thousands of people through the place in the past year, this was an example of how far the hotel goes to make people feel welcome and indicates a very high level of training for the staff.

Like the past visit to the Langham there was absolutely nothing that we could fault - on every level, from the standard of the food (has to be the best breakfast in the world), to the attention of the staff, the facilities in the room and the overall professionalism of the place, this place must surely rate as one of the best hotels in China and is right up there on the global stage.

From a business point of view it is a great place to invite colleagues for meetings - impressive facilities and the access to the Xin Tian Di complex puts it in the perfect position.

Sp, one year on the Langham hasn't lost a skerrick of its allure and appeal and deserves a full 5-star+ rating.

Simply the best!

Stayed June 2014, travelled on business
Helpful?
1 Thank PenDreighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, 16 July 2014
Dear PenDreighton,
Thank you for your continious support of our hoteland this review on Tripadvisor. The team and I are delighted to hear that on your second trip to the hotel we still managed to impress which is a true testament to our team members at the hotel who continue to strive to be better everyday. Thank you also for the review on Tripadvisor and for kind words which will be shared with the team.
We look forward to your next stay.
Best wishes
Andrew Dartnell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
71 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 12 July 2014

I stayed at the Langham for 2 nights with my fiance in April '14. I cannot recommend the hotel highly enough. I was pleasantly surprised by the standard of service, the amenities, the breakfast offering, in general everything. In particular: the rooms are very large and spacious, and generally have great views of downtown Xintiandi; and the pool/gym area is extremely nice (you shouldn't stay at this hotel without visiting the pool once at least).

Finally - the location is just where you want to be in Shanghai (in the middle of Xintiandi shopping district).

  • Stayed April 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Jeremy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, 16 July 2014
Dear Jeremy R,
Thank you very much for recommending our hotel to fellow travelers and for your post on Tripadvisor. Our location in Xintiandi is in the midst of great shopping, entertainment venues, restuarants and historical sites is indeed outstanding and also very central to get around to other parts of the city. We hope to see you again when your travels bring you to Shanghai.
Best wishes
Andrew Dartnell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quito, Ecuador
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 July 2014

I went just for one night, but since i was getting near the hotel i got trapped in its stunning views from all around the neighborhood!!! Its located in a kind of magic area that you can discover in short walks and get lost in luxury stores, and awsome restorants to indulge yourself! Inside the hotel it just got better! The interior design, the rooms, the service, everything worth the price! At breakfast, if you are a noddle soup lover as i am, you will enjoy the best i've ever taste with fresh hand made noodles!!!! Shangai is gorgeus!!! And stayind at Langham only gets it better!!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jorozcov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, 16 July 2014
Dear Jorocoz,
Thank you for taking the time to post a review of our hotel on Tripadvisor and we are delighted to hear that you found the hotels location, food and beverage offer, service as well as outstanding rooms to be great value for money. We hope you will return soon and that we can be of service again.
Best wishes
Andrew Dartnell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
146 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 July 2014 via mobile

Fantastic hotel for a Shanghai business trips. Rooms are excellently designed and appointed. Love the design detail, furnishings and bathroom.
Great location just across the road from a low rise hub of bars and restaurants so lots of options close by.

Stayed June 2014
Helpful?
Thank Bevis6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, 16 July 2014
Dear Bevis6,
Thank you for your post on Tripadvisor. We are glad that you enjoyed the location and the room design and appointments. We do hope to have the opportunity to welcome you back to the hotel again.
Best wishes
Andrew Dartnell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
81 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 7 July 2014

As a regular visitor to this hotel I am amazed at the excellent level of service they achieve each time. As I have written a few reviews on this property already, I will keep this to the point.

You simply cannot find a better room in Shanghai - bed, linens, bathroom (spa like), towels, climate control, amenities, quiet, sleep quality, etc.- it simply is not better than this.

Location - convenient to Pudong and Hongqiao Airports (and the Shanghai Railway Station and the Bund is a 10 minute ride as is Tianzifan (take the Hotel taxi!).

Food - You can seriously eat in the hotel daily and be more than satisfied. Variety and quality - try them all.

Saving the best for last - the Staff makes this hotel. In the Club Lounge the manager, Ken Liu is simply amazing. Warm, welcoming, helpful, knowledgeable and professional. Also in the lounge Cici and Yun will take very good care of you (and remember what you drink, what you eat and where you like to sit)! Also Chelsea and Loux are very helpful, pleasant and professional. The Club Lounge is a great place to start and end your day in Shanghai.

A Duty Manager, Mikey (from Germany) is equally as special and excellent. She ALWAYS recognizes me, asks if I need anything, and thanks me for staying - she is amazing.

If you need a hotel in Shanghai look no further than here - this is THE hotel for your stay. I will be back in August.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rod A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, 16 July 2014
Dear Rod A,
Thank you very much for your continious support of our hotel and for your post on Tripadvisor. The Club Lounge team, Ken and Maike are very appreciative of the recognition of a job well done. We look forward to your return in August and we are happy that The Langham Xintiandi is your home away from home in Shanghai.
Best wishes
Andrew Dartnell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014 via mobile

Was there for 5 days for a business trip. The staff was truly amazing. I loved the art in and around the hotel. The baths were like personal spas. The spa was one on the most beautiful I have ever been in. The location is also great. The staff could not do enough for you. I would go back on a personal trip and highly highly recommend. They truly went above and beyond! Thank you for a wonderful stay. Helen helped me in the spa and she was absolutely lovely. Gym was also very good and not crowded.

Stayed July 2014
Helpful?
1 Thank Mollie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, 16 July 2014
Dear Mollie K,
Thank you for your kind words and post on Tripadvisor and we are delighted to hear that you enjoyed the hotel. Helen from the Spa is appreciative of the special recogntion and your comments have been shared with the rest of the team. We look forward to the opportunity to welcome you back .
Kind regards
Andrew Dartnell
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langham Shanghai Xintiandi

Property: The Langham Shanghai Xintiandi
Address: No.99 Madang Road, Huangpu District, Shanghai 200021, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Xintiandi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#5 Luxury Hotel in Shanghai
#5 Spa Hotel in Shanghai
#7 Family Hotel in Shanghai
#173 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Langham Shanghai Xintiandi 5*
Number of rooms: 357
Official Description (provided by the hotel):
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event ... more   less 
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Also Known As:
The Langham Xintiandi Shanghai Hotel Shanghai

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