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“Great Room, Great Location”

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The Langham Shanghai Xintiandi
Ranked #7 of 5,112 Hotels in Shanghai
Certificate of Excellence
Reviewed 21 July 2014

I stayed in Langham, Xin Tian Di for 3 nights in May with my family at the end of a work trip.
The room was spacious and I had a really nice view from my window. The hotel is quite new so the facilities are really nice. I really liked the bath and rain forest shower.
I didn't eat at the hotel as there are plenty of places to eat near by. Fresh Element is a nice place for breakfast or you could go to Ding Tai Feng for dumplings within just 5 minutes walk.
The location was great. Really close to a few nice shopping centres and just minutes walk to the underground station.
The staff were really helpful and I will definitely stay in Langham again.

Room Tip: Ask for a room on a higher floor, the view was really nice
  • Stayed: May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank CheshirePanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 23 July 2014

Dear CheshirePanda,
We look forward to another opportunity to welcome you back to The Langham Xintiandi and we thank you for your review on Tripadvisor. We are happy to hear that you liked the location, spacious room with a great view and the helpful staff. Our location is truly outstanding close to entertainment, great dining venues as well as high end shopping and public transport with access to other parts of this wonderful city.
Best wishes
Andrew Dartnell
Hotel Manager

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579 - 585 of 1,106 reviews

Reviewed 21 July 2014

this is our most loved and best hotel stayed in china. staff are always ready to extend a hand and greet you as soon as you get off from the car. front desk and concierge are all efficient.
food and room are excellent.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank josiephineseen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 23 July 2014

Dear Josiephinseen,
Thank you for taking the time to post your review of our hotel on Tripadvisor.We are delighted to hear you enjoyed your stay and loved the hotel and the service oriented front desk and concierge staff. We do hope to have the opportunity to welcome you back again.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 12 July 2014

Its been a year since staying at the Langham and I was keen to see if there was any diminishment of the experience 'par excellence' we enjoyed the last we stayed in the hotel.

I couldn't believe that when we walked in at least 5 of the staff were able to greet us by name and welcome us back.

Amazing!

Given that there must have been thousands of people through the place in the past year, this was an example of how far the hotel goes to make people feel welcome and indicates a very high level of training for the staff.

Like the past visit to the Langham there was absolutely nothing that we could fault - on every level, from the standard of the food (has to be the best breakfast in the world), to the attention of the staff, the facilities in the room and the overall professionalism of the place, this place must surely rate as one of the best hotels in China and is right up there on the global stage.

From a business point of view it is a great place to invite colleagues for meetings - impressive facilities and the access to the Xin Tian Di complex puts it in the perfect position.

Sp, one year on the Langham hasn't lost a skerrick of its allure and appeal and deserves a full 5-star+ rating.

Simply the best!

Stayed: June 2014, travelled on business
1  Thank PenDreighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 16 July 2014

Dear PenDreighton,
Thank you for your continious support of our hoteland this review on Tripadvisor. The team and I are delighted to hear that on your second trip to the hotel we still managed to impress which is a true testament to our team members at the hotel who continue to strive to be better everyday. Thank you also for the review on Tripadvisor and for kind words which will be shared with the team.
We look forward to your next stay.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 12 July 2014

I stayed at the Langham for 2 nights with my fiance in April '14. I cannot recommend the hotel highly enough. I was pleasantly surprised by the standard of service, the amenities, the breakfast offering, in general everything. In particular: the rooms are very large and spacious, and generally have great views of downtown Xintiandi; and the pool/gym area is extremely nice (you shouldn't stay at this hotel without visiting the pool once at least).

Finally - the location is just where you want to be in Shanghai (in the middle of Xintiandi shopping district).

  • Stayed: April 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Jeremy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 16 July 2014

Dear Jeremy R,
Thank you very much for recommending our hotel to fellow travelers and for your post on Tripadvisor. Our location in Xintiandi is in the midst of great shopping, entertainment venues, restuarants and historical sites is indeed outstanding and also very central to get around to other parts of the city. We hope to see you again when your travels bring you to Shanghai.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 8 July 2014

I went just for one night, but since i was getting near the hotel i got trapped in its stunning views from all around the neighborhood!!! Its located in a kind of magic area that you can discover in short walks and get lost in luxury stores, and awsome restorants to indulge yourself! Inside the hotel it just got better! The interior design, the rooms, the service, everything worth the price! At breakfast, if you are a noddle soup lover as i am, you will enjoy the best i've ever taste with fresh hand made noodles!!!! Shangai is gorgeus!!! And stayind at Langham only gets it better!!!!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jorozcov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 16 July 2014

Dear Jorocoz,
Thank you for taking the time to post a review of our hotel on Tripadvisor and we are delighted to hear that you found the hotels location, food and beverage offer, service as well as outstanding rooms to be great value for money. We hope you will return soon and that we can be of service again.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 8 July 2014 via mobile

Fantastic hotel for a Shanghai business trips. Rooms are excellently designed and appointed. Love the design detail, furnishings and bathroom.
Great location just across the road from a low rise hub of bars and restaurants so lots of options close by.

Stayed: June 2014
Thank Bevis6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 16 July 2014

Dear Bevis6,
Thank you for your post on Tripadvisor. We are glad that you enjoyed the location and the room design and appointments. We do hope to have the opportunity to welcome you back to the hotel again.
Best wishes
Andrew Dartnell
Hotel Manager

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Reviewed 7 July 2014

As a regular visitor to this hotel I am amazed at the excellent level of service they achieve each time. As I have written a few reviews on this property already, I will keep this to the point.

You simply cannot find a better room in Shanghai - bed, linens, bathroom (spa like), towels, climate control, amenities, quiet, sleep quality, etc.- it simply is not better than this.

Location - convenient to Pudong and Hongqiao Airports (and the Shanghai Railway Station and the Bund is a 10 minute ride as is Tianzifan (take the Hotel taxi!).

Food - You can seriously eat in the hotel daily and be more than satisfied. Variety and quality - try them all.

Saving the best for last - the Staff makes this hotel. In the Club Lounge the manager, Ken Liu is simply amazing. Warm, welcoming, helpful, knowledgeable and professional. Also in the lounge Cici and Yun will take very good care of you (and remember what you drink, what you eat and where you like to sit)! Also Chelsea and Loux are very helpful, pleasant and professional. The Club Lounge is a great place to start and end your day in Shanghai.

A Duty Manager, Mikey (from Germany) is equally as special and excellent. She ALWAYS recognizes me, asks if I need anything, and thanks me for staying - she is amazing.

If you need a hotel in Shanghai look no further than here - this is THE hotel for your stay. I will be back in August.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rod A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded 16 July 2014

Dear Rod A,
Thank you very much for your continious support of our hotel and for your post on Tripadvisor. The Club Lounge team, Ken and Maike are very appreciative of the recognition of a job well done. We look forward to your return in August and we are happy that The Langham Xintiandi is your home away from home in Shanghai.
Best wishes
Andrew Dartnell
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langham Shanghai Xintiandi

Address: No.99 Madang Road, Huangpu District, Shanghai 200021, China
Phone Number:
Region: China > Shanghai Region > Shanghai > Xintiandi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#7 Spa Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Family Hotel in Shanghai
#180 Best Value Hotel in Shanghai
Price Range: £181 - £345 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham Shanghai Xintiandi 5*
Number of rooms: 357
Official Description (provided by the hotel):
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event ... more   less 
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Also Known As:
The Langham Xintiandi Shanghai Hotel Shanghai

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