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“Good hotel”

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Shanghai Marriott Hotel City Centre
Ranked #14 of 5,105 Hotels in Shanghai
Certificate of Excellence
Gothenburg, Sweden
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good hotel”
Reviewed 4 October 2012 via mobile

A hotel with a good standard and the most amazing breakfast I ever seen and experienced, helpful staff and extra credit to Gary the doorman who was very nice and a good representative for the hotel. Very Nice bar and resturant.

Stayed September 2012, travelled with family
Helpful?
1 Thank Asundberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,558 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (287)
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English first
Level 5 Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 October 2012

Good location (10 minute walk from 580 market) easy access to People's Square subway station and people's square park.
Easy checkin and nice and friendly people. They all try very hard to practice their English. They all seem very young. Not sure what happened to the older workers?:). Rooms are spacious and bathrooms are very nice with dual shower heads and separate tubs. Coffee and tea can both me made in the room. Street noise depends on which room you have, but you really can't get away from it in Shanghai. Nice lobby and bar also nice executive lounge.
Great workout place with brand new equipment, hot and dry sauna, swimming pool. etc.
When ordering roomservice, they have trouble with English and the food is not the greatest. A lot of greasy oil dripping and strange tastes.
The rooms tend to have something usually wrong with them (lights, outlets, curtains, etc.) otherwise I would rate them higher.

Room Tip: Higher is always better in order to get away from the street noise.
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UALDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hong kong
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 September 2012

I stayed there in late Aug 2012, the hotel was just opened 4 months.
Check in : quick and hazzle free. Front desk will ask for a RMB deposit, make sure you keep the receipt for reference.
Room: very roomy, see through bathroom with bath tub. There is tea and coffee making facilities and daily newspaper. Wifi got strong signal and have ironing board. No issues of noise or anything else.
Facilities: There are F & B outlets and I tried the City cafe which was good.
There is also swimming pool and sauna facilities open from 6am to 10pm
Gym is open 24 hours a day.
Check out: Fast and hazzle free. Concierge will arrange taxis for you if needed
Location: 3 minutes from metro station and 10 minutes walk to Nanjing East Road which is the equivalent of Oxford street for Shanghai.
Would definitely stay there again due to value for money and location.

Room Tip: Ask for a room facing Pudong to see the bund view at night
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erzulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolivar, Ohio
Level 5 Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 September 2012

As has been said in the other reviews, this hotel is very nice. I have found the staff very accomodating, and the facilities are first rate. This hotel is within easy access of Nanjing Rd shopping, peoples park, and all transportation. I enjoy traveling around China on my own and the access to the metro here makes it easy to get out and about. I have found most Marriott properties to have a great level of service and this is no exception.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VATraveler55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenzhen, China
Level 4 Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 18 September 2012

Most Chinese hotel regulars know by now that the easy part of opening a hotel in China is the hardware, rooms, lobby, bars, exec lounges, etc. The hard part is getting the staffing right.

Shanghai is a city where staff will move for 100kwai a month extra, so it was with delight that this hotel has managed to build and nurture a great team of skilled employees who enjoy their jobs.

Here, even the Bell boys know the city and approximate taxi fares, the bar staff make good cocktails, checkin is quick and easy, even with a dozen cranky United airlines cabin crew in front of you.

The hotel quality is typical five star quality, with proper sized rooms, and great amenities, but as I said, that's the easy part.

Dining at the hotel is surprisingly good, with an excellent lunch buffet.

Conference facilities are comfortable and well managed.

Congratulation Marriott on another well executed hotel.

P.S. don't take the metro from Pudong - it's a disaster in rush hour due to crowding. Take the Maglev and a taxi.

Room Tip: Ask for a corner Room - great views
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheDiplomat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San luis obispo, California, United States
Level 5 Contributor
51 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 September 2012

Location is great with tons of shops just walking distance away. Got upgraded to a suite (elite) which smelled like a new car! Club lounge was huge with some nice offerings. Swimming pool was indoor and very cool with a huge window going the entire length. Staff was great and the doormen did a great job!

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TPM805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 September 2012

Had a pleasant stay at this hotel this summer. New hotel and modern room furnishing with everything in working order. Bed is very comfortable and there is little street noise. The location is extremely convenient, within walking distance to many sights. It is also close to the city center's subway hub with several subway lines joining. Service is pretty good and the staff is generally courteous.

Agree with the other reviewer the doorman's service and taxi-hailing experience isn't top-notch, which prevented it from getting a 5-star score. Overall it's still a good choice in the middle of the city with all the convenience and familiarity of the Marriott setup.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DragonChaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shanghai Marriott Hotel City Centre

Property: Shanghai Marriott Hotel City Centre
Address: 555 Xi Zang (Middle) Road | Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 5,105 Hotels in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shanghai Marriott Hotel City Centre 5*
Number of rooms: 720
Official Description (provided by the hotel):
Shanghai Marriott Hotel City Centre locates in People’s Square, the heart of Shanghai. Easy access to metro line 1, 2 and 8, you could explore Shanghai effortlessly, perhaps starting from the nearest attractions such as Nanjing Road Pedestrian Street to the Bund with the night views. Pudong airport and Hongqiao airport are 48 kilometers and 17 kilometers away from our hotel respectively. Metro line 2 and our hotel airport transfer limousine service are both good choices for you. Our hotel offers 720 guest rooms with skyline view and suites with plush designer bedding, varying from business purposes to leisure activities. Executive lounge is accessible for guests staying in Executive room and above. There you could enjoy exclusive snacks and beverages, plus access to our business facilities. Other on-site amenities include a full fitness center with a 25-meter indoor lap-pool with spa. Our five innovative restaurants and bars are dedicated to serve you with high-quality cuisine, ranging from Shanghai Cantonese style in Manho, Hokkaido style in EZO to all day dining in Shanghai City Bistro. Treat your friends with a made-to-order afternoon tea in the Lounge or drop by our Java+ to get your morning coffee is also a good option. Come and experience our spirit to serve in Shanghai Marriott Hotel City Centre, we assure you an unforgettable journey in Shanghai. ... more   less 
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