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“There's luxury Hotel, and then there's Kerry!” 5 of 5 bubbles
Review of Kerry Hotel Pudong Shanghai

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Kerry Hotel Pudong Shanghai
Ranked #12 of 4,969 Hotels in Shanghai
Certificate of Excellence
Hyderabad, Andhra Pradesh, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“There's luxury Hotel, and then there's Kerry!”
5 of 5 bubbles Reviewed 25 December 2013

This is my second stay with them this year. I was looking forward to this stay very much, especially after I had to stay for 3 days at a different hotel because of non-availability of rooms in Kerry!

Amazing consistency in their service - am simply bowled over their ever smiling staff, the variety of food choices available at THE COOK, their sports facilities, and I can go on and on!

I know where I am staying if I come back to Shanghai!

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank S Sudhir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 18 April 2014
Dear Sudhir,
Thank you very much for your kind words. We will strive to always exceed customers
expectation with consistent service and products.With best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

993 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Verderio, Italy
Level Contributor
147 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

Well, if you look in my other review you may note what I claimed to be my first choice... :-)

In whole honesty Kerry Hotel is an excellent competitor with "my first choice".
Excellent hotel, staff very friendly and helpful, large choice of restaurants, breakfast is excellent. The beer house is a good 'excuse' to spend few hours after dinner with other people and relax at the end of the day.

The rooms are very spacious and clean, with all amenities you may need.
The health center is a must to relax a bit before dinner or to do some exercise before to start the a long working day. The choice is up to you, my preference is the swimming pool.

Very convenient position if you work on one of the office in Kerry Parkside office tower.

Complimentary mini-bar is very welcomed!

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ricc57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 23 December 2013
Dear Ric, Thank you very miuch for your excellent review. We are happy you liked it. See you
soon maybe for a beer in the Brew (our brewery for handcrafted beer). With best regards Gregor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
5 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 18 December 2013

After a cancelled flight and horrible treatment by the airlines, I came to the Kerry Hotel at midnight and was welcomed like a family member. Bob and Zoey at the front desk knew of my travel woes and took outstanding care of me including a hot noodle at midnight which I desperately needed. They went above and beyond the normal care and turned a bad day into a better one. Excellent staff and wonderful hotel.
Diane

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Shangri La Hotels

Helpful?
Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 23 December 2013
Dear Diane, Thank you vey much for your feedback. At Kerry Hotel we try to each customers need and expectation and deliver the famous Shangri-la hospitality with a Kerry touch.
Hope to see you soon and wish you no flight delays anymore. Gregor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 18 December 2013

We stayed at this hotel in November to participate in a medical conference that was held in the hotel. This is by far the best, nicest hotel that we have ever stayed in, and we stayed at quite a few. Every detail was perfect, from the architectural design to the quality of the breakfast, to the comfort, to the service. Everybody just went out of their way to provide a superb service and a great experience.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mishki_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 23 December 2013
Dear Mishki_12 , Thank you very much for your review we are happy that you were delighted.
With best regards Gregor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 18 December 2013

The Kerry is in a prime location. Located over the Kerry Parkside mall which sits next to the Huamo line seven metro station. Kerry does exceptionally well with Westerners helping them get around. Concierge desk has tools at their disposal to find a location in Shanghai and print directions for your taxi driver. Located one stop from Line two this metro line provides fast access to downtown. The room offers all you need for an enjoyable stay.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank wagsplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 23 December 2013
Dear wagsplace,
Thank you very much for your review and nice description. Hope to welcome you back soon.Gregor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
1 review
5 of 5 bubbles Reviewed 16 December 2013

This is a well located Hotel catering for both business and leisure guests with good local facilities in easy walking distance. Highly recommend this venue for anyone visiting Shanghai, using the limousine service to and from the airport.

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Mick J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 18 December 2013
Dear Mick J,
Thank you for your review and we are happy you enjoyed your stay in
our hotel, where we always try to enable our guests to mix buisiness with
leisure! Warmest regards Gregor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

Perfect location for attending Marintec Exhibition. The gym and swimming pool were really excellent, choice for breakfast was excellent, european and chinese. Also the bar and the resident group were great fun. Lots of other local restaurants and shops in the vicinity. Over the road is a lovely park to walk around and it is an easy taxi ride into downtown Shanghia

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank jomorley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 10 December 2013
Dear jomorley,
Thank you very much for your review we are all happy that you were delighted by our hotel,
especially we are happy that you like our location which is really convenient.
Hope to serve you again soon.Gregor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kerry Hotel Pudong Shanghai

Property: Kerry Hotel Pudong Shanghai
Address: No.1388 Huamu Road, Pudong New District, Shanghai 201204, China
Region: China > Shanghai Region > Shanghai > Century Park , Shanghai New International Expo Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 4,969 Hotels in Shanghai
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Kerry Hotel Pudong Shanghai 5*
Number of rooms: 574
Official Description (provided by the hotel):
Flowing seamlessly within the new Kerry Parkside complex, integrating the hotel with an office tower, serviced residences and lifestyle retail mall, Kerry Hotel Pudong, Shanghai is located in the heart of Pudong, opposite Century Park, the largest eco-park in Shanghai. While directly connected to the Shanghai New International Expo Center (SNIEC), the hotel is easily accessible to the rest of the Shanghai metropolis via the underground metro within the complex. Pudong International Airport is 30 minutes away by car and 15 minutes away by Maglev train. The hotel's 574 rooms and suites, most with expansive Century Park views, are designed for optimum ease in work rest and leisure, with complimentary broadband and wireless internet access. For those seeking a more personalised experience, The Club offers seven floors of exclusive accommodation, access to the Club Lounge, complimentary daily breakfasts, evening cocktails, express check-in and check-out, butler and concierge service and host of other privileges. Anchoring the hotel's lifestyle experience is an innovative three-in-one integrated destination for dining, entertaining and socialising: The COOK (international ala carte with open kitchens and gourmet deli), The MEET (steakhouse and grill) and The BREW (craft brewery). Kerry Sports, spanning 6,000 square metres across three levels, comprises a 24-hour fitness centre, an indoor swimming pool, a wellness spa, outdoor tennis court and basketball court, studios for yoga (including hot yoga), pilates, spinning, boxing and aerobics, and the Adventure Zone, an indoor children's playground. ... more   less 
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