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“Great place to stay in Shanghai”

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Kerry Hotel Pudong Shanghai
Ranked #15 of 5,069 Hotels in Shanghai
Certificate of Excellence
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay in Shanghai”
Reviewed 22 April 2014

This is the second time I have stayed at the Kerry and both times have been excellent. The staff is friendly and helpful, the room is clean and comfortable and the metro is close and easily accessible. While it is not in the heart of the action, the metro gets you into Pudong in a reasonable time. The hotel is almost right across from Century Park, a wonderful place to spend a few hours wandering through the lush landscape. This visit, I spent about 3 hours enjoying the flowers and great people watching.

  • Stayed April 2014, travelled solo
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Review collected in partnership with shangri-la.com

Helpful?
1 Thank SMPWorldTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (205)
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  • Chinese (Simplified) first
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English first
Singapore, Singapore
Level 5 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 April 2014

excellent location for visitors to exhibitions in Pudong if you don't need to be downtonw Shanghai. good shopping, too. nice cafes. Very good service and rooms at hotel. air quality in Shanghai is a major problem though.

  • Stayed December 2013, travelled on business
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Helpful?
1 Thank MLK88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 24 June 2014
Dear MLK88, Thank you very much for your review. Indeed the Kerry was build to be a business lifestyle hotel with really great facilities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 6 Contributor
104 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 April 2014

Stayed in this hotel for 3 nights in April for a conference. The check in was prompt with nice and helpfull staff on the reception area. The room was big and nice with all standard amenities for a 5-star hotel, as expected for a hotel of this price. Wifi is fast and free all around the hotel. The Meat restaurant is good, offering a variety of steak.
The property is connected to a small, but neat, shopping mall full with good restaurants. It is located just 5 minutes from the Maglev Train station (this Maglev will take you to the airport in only 7 minutes!). The hotel provides a free shuttle bus to the Maglev station. This hotel is in the new area of the city just nearby the expo center which is quite far from the city center. So for tourists coming for sightseeing you may want to find a hotel in the center. Highly recommended for business trips.

  • Stayed April 2014, travelled on business
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Helpful?
Thank Davida_Davida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsport, Tennessee
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 April 2014

A great business hotel. The best amenities and attention to detail. Every member of the staff is friendly and attentive. One of the best gyms in Shanghai and great restaurants. The Brew servies up one of the best IPAs in Asia.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with shangri-la.com

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Thank Williamsons2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 5 Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 April 2014

I stayed at this hotel last month attending a business event and at the same time there was a big event at the hotel (Semi China) and in the next door fair grounds. So the hotel was very busy with lots of people but service was still impeccable and the large number of guests didn't affect the quality.
The room was very clean and very comfortable. Great pillows!
Breakfast was outstanding, lots of choices, from Chinese to typical western and with healthy choices available.
What surprise me was the service and the attention to detail. Here is an example: one day I came to the hotel to find a note (in perfect english) from the room attendant indicating that she has found for me slippers that were larger and for my size foot and replaced the ones that were provided in the room. She probably noticed my large size running shoes. This is a great example of attention to detail!
One evening I attended a banquet at their ballroom and even with the large crowd (100's of people) the service and the quality of food were excellent.
Most definitely I will try to stay here in the next trip (but the rates are a little high for Pudong)

  • Stayed March 2014, travelled on business
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Helpful?
Thank DiverDan88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
558 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
Reviewed 19 April 2014

We went there in March for the Domotex Trade Show held at the Exhibition Centre behind it. I and all my colleagues from other parts of the World (USA, UK, The Netherlands, and Belgium) just loved it. In addition to the usual Shangri-la Group (good) quality services and facilities, its Horizon Club lounge provided a convenient meeting venue from dawn till mid-night with ample flow of drinks. Its food court style restaurant "The Cook" offered a rich variety of food fit for both solo and group dining. The Brew bar/lounge was lively with live performance in the evening. Behind the hotel is the Kerry Centre Shopping Mall with many restaurants of different cuisines. They all looked busy during the trade show period.

Room Tip: Horizon Club room offers complimentary breakfast, internet access, and unlimited supply of free drin...
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  • Stayed March 2014, travelled on business
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Helpful?
Thank Paul_Ng_Mel_and_HKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 6 Contributor
245 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 17 April 2014

This hotel has reached perfection in the booking and check-in process. A benchmark for many European and American international hotel chains. Very quiet and well equiped relaxing rooms.
Excellent room service. Check-out as easy as check-in. Very good quality/price ratio.

  • Stayed April 2014, travelled on business
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    • Sleep Quality
    • Rooms
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Helpful?
Thank kr1069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gregor W, General Manager at Kerry Hotel Pudong Shanghai, responded to this review, 18 April 2014
Dear Kr1069, thank you very much for your great review; we try to exceed customer expectations daily at the Kerry. With best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kerry Hotel Pudong Shanghai

Property: Kerry Hotel Pudong Shanghai
Address: No.1388 Huamu Road, Pudong New District, Shanghai 201204, China
Region: China > Shanghai Region > Shanghai > Century Park , Shanghai New International Expo Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 5,069 Hotels in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Kerry Hotel Pudong Shanghai 5*
Number of rooms: 574
Official Description (provided by the hotel):
Flowing seamlessly within the new Kerry Parkside complex, integrating the hotel with an office tower, serviced residences and lifestyle retail mall, Kerry Hotel Pudong, Shanghai is located in the heart of Pudong, opposite Century Park, the largest eco-park in Shanghai. While directly connected to the Shanghai New International Expo Center (SNIEC), the hotel is easily accessible to the rest of the Shanghai metropolis via the underground metro within the complex. Pudong International Airport is 30 minutes away by car and 15 minutes away by Maglev train. The hotel's 574 rooms and suites, most with expansive Century Park views, are designed for optimum ease in work rest and leisure, with complimentary broadband and wireless internet access. For those seeking a more personalised experience, The Club offers seven floors of exclusive accommodation, access to the Club Lounge, complimentary daily breakfasts, evening cocktails, express check-in and check-out, butler and concierge service and host of other privileges. Anchoring the hotel's lifestyle experience is an innovative three-in-one integrated destination for dining, entertaining and socialising: The COOK (international ala carte with open kitchens and gourmet deli), The MEET (steakhouse and grill) and The BREW (craft brewery). Kerry Sports, spanning 6,000 square metres across three levels, comprises a 24-hour fitness centre, an indoor swimming pool, a wellness spa, outdoor tennis court and basketball court, studios for yoga (including hot yoga), pilates, spinning, boxing and aerobics, and the Adventure Zone, an indoor children's playground. ... more   less 
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