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“My new place to stay in Shanghai”

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Fenyang Garden Boutique Hotel
Ranked #141 of 5,032 Hotels in Shanghai
Marietta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“My new place to stay in Shanghai”
Reviewed 29 June 2013

I've been coming to Shanghai on business a couple of times a year since 2008. This is my new favorite, clean, comfortable great staff and great location. I won't look for anyplace else. I was very happy with this hotel and the help from the staff when I needed to host a business meeting. Located in the heart of the French Concession, you can't find a better place in Shanghai.

Room Tip: Great prices available on-line.
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ejsqueri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
berlin
Level Contributor
107 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 24 May 2013

What takes for a hotel to be called a boutique hotel? I would not call the Fenyang Garden a "boutique hotel". Nevertheless it is a nice hotel in an old Spanish villa. It is somewhow refreshing from the high buildings that are typical for many hotels in Shanghai.
Our room was on the second floor. It was clean and large. It had all facilities that four stars hotel have. The location of the hotel was good. It was nice just to walk around in the neighborhood and do window shoping on the small shops of the vecinity. There were also large malls and parks at walking distance. During our stay in Shanghai, we have stayed at several locations in order to be able to explore different parts of the city. I have found the location of this hotel the best because of a feeling of being in a more traditional chinese neighbourhood and not on a large avenue that you can find anywhere in the world.
Staff at the hotel were very friendly. The hotel has probably not so many international guests and the staff speaks mainly chinese. But you can see the willingness to communicate and for us it was never a problem to understand what they were saying or to make ourselves understand.
There is no internet on the room but there is free wifi at the loby. Overall this hotel was good value for money.

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
1 Thank travelBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gold coast
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2013

A true gem - excellent location and sparkling clean. Rooms are quite luxurious with very comfortable beds and elegant linens. We were in Shanghai over Chinese New Year so all local restaurants were closed. Found the hotel breakfast quite tasteful and adequate. Front desk staff very helpful but they do need more english. Finding the train booking office (which is very close) was a little problem but with help from passersby we got our bullet tickets to Beijing without a problem. Would definitely stay again.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mimi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
89 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 16 April 2013 via mobile

The gates open, you drive in, it's part Sunset Boulevard, part hacienda 30's Shanghai villa (sadly the best building is not the hotel!) ...then you arrive at an imposing but aloof reworking of a luxury hotel part Chinese corporate meets Ming dynasty! Room was spacious, but breakfast meagre. (Chinese food far better than Western). Good but wouldn't stay there again as was not near enough to French Concession scene.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vanartus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
61 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 April 2013

We had a room with 2 double beds for my wife and I and our 2 kids. The room was spacious and it was comfortable for the 4 of us. The building was stylish and very clean. And the hotel was in a great location for the shops and restaurants of the French Concession. The hotel had no facilities however so with kids in tow, when it was drizzly outside, there was really nothing to do at the hotel.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank HongKongDuncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 April 2013

We were so excited on our arrival in Shanghai to be staying in an old property in the French quarter, the reviews had been good and so we were expecting good things..... What we got.... Lied to by an unwelcoming pair at reception....." Yes these rooms are non-smoking" as they quickly removed ashtrays... " this whole floor is no -smoking"- plainly not the case.....don't put the bathroom extractor fan on as it pulls in the air from other rooms and multiples the smell. Which is such a pity as the rooms are nice and housekeeping obviously work hard to keep them so.
The cafe- again staffed by unwelcoming staff and no menus -only wine.... Ok if you only want wine.... Can't comment about the gym as all the signs around the place are only in mandarin and the hotel booklet didn't mention it...... What few staff there were rarely spoke English. It's not that I was affronted by this, after all I speak little mandarin and we are in China...... But do not court customers that you can not support, or to be honest appear to want to.... The feeling we had was that we were hiring in a nice room in a house belonging people who were grudgingly allowing us to lodge as long as we're stayed out of their way ! We had booked for 5 nights- left after one.
Nicest person we met was a trainee at reception as we were leaving, he obviously hadn't learned not to care about customers yet, and I hope he always maintains the level of concern he displayed today.

Room Tip: Good if you smoke and speak mandarin!
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 12rocklily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 March 2013

Hotel was beautiful, clean, large rooms, beautiful lobby... that being said the staff were without a doubt clueless. They didnt know where the french Concession was or the Yuang gardens, the two most famouse landmarks, one right on their doorstep, very helpfull but completely useless, 6 people spent 20 minutes to send us to out favorite restaraunt Zen Cafe which we were close to.... they put us in a cab who drove miles to Zen furniture store. Really a big waste of time... No computer to use in the whole of a five star hotel was not acceptable. Wouldnt stay there again

Room Tip: do not ask any questions and you will have a good stay. Manager was an imbecile!
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eurostuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fenyang Garden Boutique Hotel

Property: Fenyang Garden Boutique Hotel
Address: No.45 Fenyang Road, Xuhui District, Shanghai, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Huaihai Road
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #141 of 5,032 Hotels in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fenyang Garden Boutique Hotel 5*
Number of rooms: 70
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