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“Nice hotel, great location.”

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Andaz Xintiandi Shanghai
Ranked #29 of 5,069 Hotels in Shanghai
Certificate of Excellence
San Francisco, California
Level 6 Contributor
293 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
“Nice hotel, great location.”
Reviewed 1 January 2014 via mobile

Andaz is modern & conveniently located but the best thing about it is that it has by far the most technological intriguing bathroom of any hotel I have ever been to. The sink & tub glow red & green alternatively and the hi-tech toilet (heated seat, sensor to automatically lift toilet cover or seat, plus many ways of washing & drying) was quite a treat.
As most of Chinese hotel, concierge service is not great. I asked them to book din tai fung for me & were told it was fully booked the entire day. I went there & it was empty & got seated right away. The seating policy of DTF is complicated but the concierge took the easy way out by telling me it was fully booked, instead of telling me the facts. I guess Chinese service has a long way to go still.

Stayed January 2014, travelled as a couple
Helpful?
Thank Minnie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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869 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Brussels, Belgium
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 December 2013

First visit to Andaz, although i have stayed at Langham previously.
Managed to get a great rate at Andaz around 120-140 euros per night inc breakfast.
A really great hotel to stay whether business or leisure. If travelling alone its so close to restaurants that you dont need to stay in the hotel to eat, which is a plus. The staff are friendly and helpful and the facilities are good. The breakfast room can very busy at times but the lounge area is available to have breakfast in which is a good alternative for more informal setting.
I would definitely stay here again, whether on business or pleasure. If you are female travelling alone ( i wasnt this time, but have to do on regular basis) i would definitely recommend this hotel.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 December 2013 via mobile

A beautiful quirky hotel with wonderful decor! Was upgraded to Andaz large corner room! Wonderful aspect with floor to ceiling windows on two sides! Bathroom huge! Love the different colour lighting you can choose! Very relaxing place and great service! Would definitely stay again!

Stayed December 2013, travelled on business
Helpful?
Thank Jerrybali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NNJ
Level 6 Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 December 2013

Through Hyatt’s website, we found the Andaz (we never heard it or noticed it when visiting XTD area a few times before, and decided to give a try due to its location and a Hyatt brand). It was a very good pick. The location is perfect: near XTD, almost on Huihai Road (a premier street for shopping and dining), and one small block away from a subway station. Every room on higher floors should provide a good view of down town of Shanghai. Our room was facing east with a view of Pudong’s high-rises. Unfortunately, for those days we stayed, Shanghai had the worst period of smog and we didn’t realize the new WFC building was in view for the first few days! The room size is decent, comparable to other Hyatt properties in Shanghai. Its noise insulation was very good. One thing we particularly like is the rain shower head, which is very powerful (caution: don’t spend too much time under it; otherwise you would need a nap to recover). We know Toto’s washlet models well and the one in our room is one of the high end models. The color change of the lights in bedroom and bath room was cute. The wifi was very reliable with decent speed. Also, their free soft drink offer is very nice and unique among 5-star hotels or any other hotels we have stayed: the soft drinks are free not only in room, but also in the lobby area (the coffee and mini pastries were surprisingly good). It has a good pool, but its spa capacity was limited and it’s closed earlier (we failed to book an appointment for a later night service). The service was also very good, except attentiveness of the staff at the check-in stands (I mentioned it in the after-stay survey and got a prompt reply from a manager, which shows that the management is serious about customer service). We did try the restaurant twice (a dinner and a Sunday brunch). The dinner food was very good and the brunch was just OK. As expected, the food was on the pricy side. Overall, we had an excellent stay and have put it on our hotel choice list for our future visit (we visit Shanghai almost every year and have tried different hotels).

Room Tip: Rooms on higher floors office better view with no street noise.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drdw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
2 reviews
Reviewed 14 December 2013 via mobile

One of the best Hotel I ever been . This is the only Hotel when I arrived at the end of te day I had a sensation as arrived at Home . They Hotel is modern , the atmosphere fantastic, the staff quality and kidness are at a high level. Upon your arrival , during the check in you start to understand that you will have a fantastic experience . The best steak tartare I ever eat was in Andaz Shanghai . Unfortunately no more at menu, but the chef ( under request ) prepare . They do everything to fullfill the client requirements . You have everything you desire with simplicity . A fantastic Spa also. For me the best hotel experience ever and this is the 2nd time. Thanks and congratulations , go ahed because I want to have more experiences .

Stayed December 2013, travelled on business
Helpful?
Thank Guilherme d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amelia Island, FL
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 December 2013

I visit Shanghai at least twice each year for business. This was my first stay at the Andaz Shanghai but it won't be my last. This was probably the finest hotel I have ever stayed in for this type of room rate. The rooms are immaculate and the lighting is fun. The shower was incredible with the rain shower head and the impressive granite walls. The Toto Washlet toilets was a pleasant luxury. I would say this bathroom was as nice as any in any hotel at any price that I have ever stayed. The bed was comfortable, the closet roomy and the complimentary sodas in the mini fridge were a nice touch. I always appreciate when the wifi is complimentary! The location is fantastic with Xintiandi directly across the street and most other Shanghai attractions a short taxi ride away. I have stayed on the Bund many times and while those hotels have a great view, the location is otherwise not so great. The Andaz location is preferrable to me and I will choose this hotel on my next trip for sure. The only thing about this stay that doesn't get 5 stars was breakfast. There are no eggs in the buffet and the egg/omelette station moves too slow. But, the fresh squeezed orange juice is the best I have had in China.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hamp_WhaleTraveled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level 5 Contributor
76 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 December 2013

This is the best hotel I have ever stayed in, super sized rooms specially their bathrooms are wooooooow. do not miss a dip in their swimming pool as it is the best made of see through acrylic or glass the whole experience is a memorable one. the service is great being a vegetarian there were very limited choice for vegetarian food at their buffets but the restaurant staff was always very forthcoming in making special dishes for me which was really touching.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gargarun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz Xintiandi Shanghai

Property: Andaz Xintiandi Shanghai
Address: No.88 Songshan Road, Shanghai 200020, China
Region: China > Shanghai Region > Shanghai > Xintiandi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 5,069 Hotels in Shanghai
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Andaz Xintiandi Shanghai 4.5*
Number of rooms: 307
Official Description (provided by the hotel):
The first Andaz in Asia is located in Xintiandi—a landmark entertainment area in the heart of downtown Shanghai, internationally acclaimed for its restored Shikumen architecture housing stylish restaurants, bars, and boutiques. Andaz Xintiandi, Shanghai is a short walk to the Metro and the prestigious Huai Hai Zhong Road, one of Shanghai’s premier shopping areas. The newly constructed 28-storey hotel features 307 spacious guest rooms measuring 41 square metres, including 47 premium rooms and suites ranging from 80–740 square metres, all with vibrant views over Shanghai and impressive LED lighting where guests can customise the colour to suit their mood. As in all Andaz hotels, non-alcoholic minibar drinks and snacks, local telephone calls and wireless internet access are complimentary. ... more   less 
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