Pearl View Deluxe: space is well utilized and the perfect size for one or two people (not too big/not too small), excellent mini-bar and bathroom amenities, excellent closet space, complimentary bottled waters, rain shower, soaker tub, his/hers sinks, tv in the bathroom mirror, automated room blinds/curtains, customizable lighting and modern decor.
- Professional staff. Compared to many other hotels in Shanghai, FS is probably one of the best in terms of training. Room service and in-room dining were excellent.
- Newer hotel. Lobby and facilities were mostly quiet and empty - great feeling of privacy and peace, no massive tour groups or noisy families.
- Complimentary and fast wifi, tons of power outlets for your gadgets. iPod/iPad docking station for music.
- Reservations department ignored EVERY single request I, and my assistant sent to them in advance. From type of car to be picked up in, to what type of room/floor I wanted. This alone took one "point" off my rating from Excellent to Very Good, as I was spending a week at the hotel, and this was the first impression I was given of it.
- Not the hotel's fault and this goes for every hotel, but if you're interested in the city views, be aware of the pollution - as some days you will not be able to see anything.
- Infinity pool and tub on the 41st floor are a must do (and in case you forget, you can purchase swimwear at the spa). Well-equipped and modern gym (though no rowing machine). Lockers available upon request.
- If you're taking taxis - many cab drivers will confuse this hotel with the older Four Seasons (there are two in Shanghai), be sure to give them the address or show them your room card (with the address in Chinese) and not just the hotel name.
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