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“Huge rooms - few guests”

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DoubleTree by Hilton Shanghai-Pudong
Ranked #66 of 5,159 Hotels in Shanghai
Reviewed 24 October 2012

Stayed for 5 nights. Without exception the staff were excellent and made up for my total lack of Mandarin with basic English as well as a great helpful atitude. The hotel is huge (2 towers) but seemed very empty: not a lot of guests to put stress on their system. I was upgraded to huge suite which had a huge bedroom with big bathroom, separate living/dining rooms and second toilet together with a separate mini-kitchen. The place is well decorated and spotlessly clean. There are aone or two eccenticities. For examnple, the revolving restaurant and bar on the main tower does not really seem to be a bar - it was "closed for drinks" (there are drinks available on the ground floor lounge). All in all a good value stay in a resonable location.

  • Stayed: October 2012, travelled on business
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Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded 29 October 2012

Dear PaulC,

Thank you for the review and four stars. I was happy to read you found the staff excellent and with a great attitude. The suites are very nice, very large and well appointed.

Come back soon!


Warm Shanghai Regards,

David Givens - General Manager

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756 - 762 of 1,319 reviews

Reviewed 23 October 2012

large suite with two bathrooms. Was a very good value for the money. Location is alright but the value made it worthwhile.

had breakfast in the executive lounge. it was nothing to rave about. would recommend if on a budget but there are better options

Check out Horizon Lounge

  • Stayed: October 2012, travelled with friends
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Thank DCavidtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded 29 October 2012

Dear DCavidtraveller,

Many thanks for the four stars and review. Our new tower features many large rooms and a wide array of suites. I was happy to read you enjoyed the experience.

Come back soon!


Warm Shanghai Regards,

David Givens - General Manager

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Reviewed 16 October 2012

Stayed here recently, lone female traveller. Felt totally safe, staff extremely helpful and hotel clean & modern throughout. Good facilties including pool, gym and huge arrange of food choices available.

Would definately stay here again.

  • Stayed: October 2012, travelled on business
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Thank twinklation1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded 22 October 2012

Dear Twinklation,

Thank you for the wonderful review and Five Stars. It is much appreciated. We work hard at being safety conscious, so It is always good to read that a lone female traveller felt save and secure. That is a fantastic compliment.

Come back soon!

Warm Shanghai Regards,

David Givens - General Manager

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Reviewed 8 October 2012

Stayed here with a work trip and everything was great. The massive reception lobby area is welcoming and spotless with comfortable seating areas. The room was very well appointed with an extremely comfortable bed and a pillow 'menu'. Room itself was massive with a desk fridge and Tea and coffee making facilities. Everything was extremely clean and well maintained.

The bathroom was small although again very well appointed and spotless. My only critisism would be the high step into the fairly narrow bath, which also doubles up as the shower which has a fitted rain head as well as a separate removable shower head. Lots of good quality freebies in the bathroom as well.

Staff are helpful friendly and efficient. Location wise the Hotel is located quite close (approx 15min walk) to the Shanghai Science and Technology Museum which is well worth a visit, the hotel operates a free mini bus service to the Museum which also has the MRT station together with a huge underground market where you can buy virtually anything, bartering though can become tiresome.

Getting downtown to the Bund etc is a bit of a trek but Taxis are very cheap and the journey is metered, make sure that you take a hotel card with you to avoid confusion on the return journey.

Had room service on two occasions and all charges are included so no hidden surprises. Food quality was excellent and delivered quickly. I can't comment on value as this was a company booking. I would have no hesitation booking this hotel should I visit for leisure purposes. Had a great stay.

Room Tip: My room had a view over the garden area of the hotel and some wasteland, it got the sun all day so h...
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  • Stayed: October 2012, travelled on business
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1  Thank paulwflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded 16 October 2012

Dear PaulW,

Many thanks for your wonderful review and five stars. It was good to read you enjoyed many of our hotel services and also got around the neighborhood and experienced the Science & Technology Museum (S&TM) and the underground market. The S&TM is a great place to visit and enjoy the numerous exhibits. Plus it has several IMAX theaters. The underground market, to me is a two day adventure, if it's your first time. The first day is to get acclimated to the craziness and bombardment of people trying to sell you things and to get your bearings. The second day is for some hardcore shopping and honing your negotiating skills. Take your time and walk away, never go with the first or even fifth price. Once you get the hang of it, take no prisoners and let the fun begin!

Come Back Soon!

Warm Shanghai Regards,

David Givens - General Manager

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Reviewed 3 October 2012 via mobile

Excellent hotel!! The room is big and clean, has everything you would need for a five star hotel! The staff and service need to improve, lobby staff are not too willing to help I feel. Location isn't good, far from the city and old town!! Got mrt, 10 min walk!

  • Stayed: April 2012
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Thank Shanghaisingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded 16 October 2012

Dear Shanghaisingapore,

Thank you for your review and five stars. It was great to read that you enjoyed your visit and you found the hotel had everything one would need in a five star hotel.

Come back soon!


Warm Shanghai Regards,

David Givens - General Manager

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Reviewed 1 October 2012

stayed in the hotel for 4 days. hotel is nice and so is the staff (they are very welcoming and are always smiling). Breakfast buffet was very good....had variety of options to choose from, bakery items were awesome. it is a bit far from the city centre...but i was okay, as i was on a business trip . will stay here, when ever i am traveling next

  • Stayed: September 2012, travelled on business
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Thank rijul c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded 5 October 2012

Dear Rijul C,

Many thanks for your four stars and review. It was great to read you enjoyed the hotel but more importantly the staff was welcoming and always smiling. The Chef was also happy to read you enjoyed his buffet and Pastry Chef was thrilled to see your description as awesome. I have to agree, the pastries here are AWESOME! I get to try every new item she develops, which is why my wife has put me on a diet.

Come back soon!

Warm Shanghai Regards,

David Givens - General Manager

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Reviewed 20 September 2012

the executive floor lounge (not upstairs yet) was extremely well run and you are made to feel very welcome by the manager Lydia. it was quite pleasant.

after several trips to Shanghai I would say I found a home.

  • Stayed: September 2012, travelled on business
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Thank nowine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded 21 September 2012

Dear Nowine,

Many thanks for your review and five stars. I was happy to read that Lydia made you feel welcomed and you enjoyed the services of our Executive Lounge. I always like to read when one our guests feels they have found a home at our hotel.

Don't stay away too long, come back soon!


Warm Shanghai Regards,


David Givens - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Shanghai-Pudong

Address: No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China
Phone Number:
Region: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Business Hotel in Shanghai
#47 Romantic Hotel in Shanghai
#47 Family Hotel in Shanghai
#64 Luxury Hotel in Shanghai
#74 Best Value Hotel in Shanghai
Price Range: £74 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Shanghai-Pudong 5*
Number of rooms: 850
Official Description (provided by the hotel):
Close to Shanghai New International Exhibition Center, located in Lujiazui Business Center, the 47-story Jin Jiang Oriental Hotel (the formerly Sofitel Shanghai Jin Jiang Oriental Pudong) soars majestically over Pudong with convenient access to Shanghai CBD (central business district). The hotel features 850 tastefully designed rooms in West Wing and East Wing, 6 inspired restaurants, a health club, an in-door swimming pool, an out-door tennis court, and conference facilities for up to 600 delegates. X-Sensation, the famous revolving restaurant and bar is an ideal venue to entertain friends, family and business associates. With almost 10-year experience of professional service and kind atmosphere, this deluxe 5-star hotel offers great packages to ensure your next business trip is a fruitful one. ... more   less 
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Also Known As:
Sofitel Shanghai
Shanghai Sofitel

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